Ruoff Mortgage Logo
Background Image with a decorative green wall inside a house, a couch, and two plants on each side of the couch.

Nella Butchbaker

VP | Branch Manager

NMLS: 1481486

The right home begins with the right person by your side. I'll be with you from pre-approval to the closing table.

Read full bio
Nella

99.1%

Customer Satisfaction Score.

Scotsman GuideRuoff Experience Award Winner

Awards

Proudly serving Indiana, Michigan

Meet our happy homeowners***

View All Testimonials

William T.

COLDWATER, MI, Mar 18, 2025, 3:45 PM

Nella is the best. She went up and beyond what was expected. Her customer service skills are the best. She walked us thru everything, even coming to our home to help with some computer work. We will highly recommend Nella to anyone looking for a mortgag.

askyfullofstars

Coldwater, MI, Nov 23, 2024, 11:47 AM

The communication was very excellent.Thank you

Veanna S.

Coldwater, MI, Jul 31, 2026, 3:15 PM

We always have a great experience with Nella! She is always thinking of us and looking out for the best opportunity for our family. Nella is always friendly, quick & knowledgable and we appreciate all of her hard work. We recommend her any chance we get!

Chaz S.

Coldwater, MI, Jul 30, 2026, 3:41 PM

Nella kept us inform for everything that was going on. She went above and beyond to make sure we were completely satisfied with everything!

Travis James N.

Sturgis, MI, Jul 12, 2026, 7:03 PM

I noticed but not surprised, that Nella is a straight up badass at what she does for her profession!!!

Angelica R.

Coldwater, MI, Jun 9, 2026, 8:06 AM

Nella is amazing

Samantha N.

ANGOLA, IN, May 28, 2026, 3:25 PM

Nellas communication was amazing and made the process of buying a home quick and easy. She and her team were great!

William T.

COLDWATER, MI, Mar 18, 2025, 3:45 PM

Nella is the best. She went up and beyond what was expected. Her customer service skills are the best. She walked us thru everything, even coming to our home to help with some computer work. We will highly recommend Nella to anyone looking for a mortgag.

askyfullofstars

Coldwater, MI, Nov 23, 2024, 11:47 AM

The communication was very excellent.Thank you

Veanna S.

Coldwater, MI, Jul 31, 2026, 3:15 PM

We always have a great experience with Nella! She is always thinking of us and looking out for the best opportunity for our family. Nella is always friendly, quick & knowledgable and we appreciate all of her hard work. We recommend her any chance we get!

Chaz S.

Coldwater, MI, Jul 30, 2026, 3:41 PM

Nella kept us inform for everything that was going on. She went above and beyond to make sure we were completely satisfied with everything!

Travis James N.

Sturgis, MI, Jul 12, 2026, 7:03 PM

I noticed but not surprised, that Nella is a straight up badass at what she does for her profession!!!

Angelica R.

Coldwater, MI, Jun 9, 2026, 8:06 AM

Nella is amazing

Samantha N.

ANGOLA, IN, May 28, 2026, 3:25 PM

Nellas communication was amazing and made the process of buying a home quick and easy. She and her team were great!

Lori R B.

Coldwater, MI, May 15, 2026, 6:42 PM

Nella is excellent in every way during the process! We have used her many times and she always exceeds and meets our expectations 100%!

Jeffrey B.

Coldwater, MI, May 15, 2026, 4:11 PM

Nella......

James C.

Angola, IN, May 10, 2026, 5:41 PM

Nella was excellent to work with, always on top of messages, answering any questions we had! She went above and beyond.

Jerry B.

COLDWATER, MI, Apr 11, 2026, 4:54 PM

Working with Nella is always such a pleasure! She is incredibly knowledgeable and helpful every step of the way. She truly goes above and beyond—she’s the best!

Anthony H.

Albion, MI, Apr 1, 2026, 11:59 PM

Being my first time in the whole process Nella just made everything really easy and simple

Steven J C.

Sturgis, MI, Mar 26, 2026, 1:04 PM

Nella is the best. She is kind, intelligent, and hardworking. We were happy to work with her again with our refi after she assisted last year in our home purchase.

Marina R B.

Fennville, MI, Mar 13, 2026, 12:13 AM

Everything went very smoothly. Website is easy to navigate and all of our questions were answered right away.

Danielle P.

Hillsdale, MI, Feb 16, 2026, 4:05 PM

Nella was very quick and helpful with the whole process. I couldn't of asked for more. I will use her again in the future.

Lori R B.

Coldwater, MI, May 15, 2026, 6:42 PM

Nella is excellent in every way during the process! We have used her many times and she always exceeds and meets our expectations 100%!

Jeffrey B.

Coldwater, MI, May 15, 2026, 4:11 PM

Nella......

James C.

Angola, IN, May 10, 2026, 5:41 PM

Nella was excellent to work with, always on top of messages, answering any questions we had! She went above and beyond.

Jerry B.

COLDWATER, MI, Apr 11, 2026, 4:54 PM

Working with Nella is always such a pleasure! She is incredibly knowledgeable and helpful every step of the way. She truly goes above and beyond—she’s the best!

Anthony H.

Albion, MI, Apr 1, 2026, 11:59 PM

Being my first time in the whole process Nella just made everything really easy and simple

Steven J C.

Sturgis, MI, Mar 26, 2026, 1:04 PM

Nella is the best. She is kind, intelligent, and hardworking. We were happy to work with her again with our refi after she assisted last year in our home purchase.

Marina R B.

Fennville, MI, Mar 13, 2026, 12:13 AM

Everything went very smoothly. Website is easy to navigate and all of our questions were answered right away.

Danielle P.

Hillsdale, MI, Feb 16, 2026, 4:05 PM

Nella was very quick and helpful with the whole process. I couldn't of asked for more. I will use her again in the future.

Calculate Based on Your Individual Needs


Purchase Calculator

Property Costs


Loan Details

Est. Monthly Payment

$770.00

Principal & Interest

$770.00

Property Taxes

$0.00

Home Insurance

$0.00

HOA Fees

$0.00

PMI

$0.00

Total Monthly

$770.00

Apply Now
Nella Butchbaker

A Bit About Me

With over 11 years of experience in the mortgage industry, I specialize in helping clients navigate the complexities of the home buying and refinancing process. Whether you're securing your dream home or looking to save through refinancing, my goal is to make the mortgage experience smooth and stress-free. I believe in educating my clients, offering personalized advice to improve their financial standing, and making informed decisions. I take pride in finding the right mortgage product for each unique situation, including conventional, FHA, and VA loans. When I'm not working, I enjoy running, spending time outdoors with my family and dogs, and challenging myself with new goals—like running a marathon!

Awards & Achievements

Top Mortgage Lenders

Top Mortgage Lenders

The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies.

Ruoff Customer Experience Award

Ruoff Customer Experience Award

Awarded for outstanding commitment to clients, a core component of Ruoff’s philosophy.

Experience the Ruoff Advantage

We've worked hard to earn our A+ BBB rating, and we're committed to maintaining it. Our team puts your needs first and takes pride in guiding you through the mortgage process.

42

Years of helping homeowners like you

We are excited to announce that for the ninth year in a row we have made The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies. We are ranked #31 in Retail Units, #48 in Retail Volume, and #59 on the Overall Lender list.

15 DAY

Average Clear to Close**

Ruoff Mortgage has earned a top spot on Experience.com’s Top Performers list for the third year in a row, being recognized as a top 10 Mortgage Company in the Jumbo Division for customer satisfaction. This competition ranks loan officers and their organizations based on millions of customer reviews, survey completion rates, and star ratings submitted to the Experience.com platform.

98.5%

Customer satisfaction rating*

At Ruoff Mortgage, customer satisfaction is at the core of everything we do. We are the experts, so you don't have to be.*

Proudly serving Indiana, Michigan

My Operating Hours

Mon: 9:00 AM - 5:00 PM

Tue: 9:00 AM - 5:00 PM

Wed: 9:00 AM - 5:00 PM

Thu: 9:00 AM - 5:00 PM

Fri: 9:00 AM - 5:00 PM

Sat: Closed

Sun: Closed

Ruoff Mortgage Logo White

Ruoff Mortgage Company, Inc. | NMLS ID: 141868

© 2026 Ruoff Mortgage Company, Inc. All rights reserved. Ruoff Mortgage is a registered trademark.

Fair Housing Logo White

******††Some restrictions apply.

Reviews and comments have been submitted by customers voluntarily, and are solely the views of such customers, and have been screened by Ruoff Mortgage Company, Inc. Terms were specific to customers’ specific qualifications and program availability and personal experiences may vary. Loan?decision is subject to satisfactory appraisal and title review and no change in financial condition. This is not an offer for extension of credit or a commitment to lend. Interest rate subject to change based on market condition and credit review.

The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.

Based on 2025 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS#141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Credit Score Range is for informational purposes only. Your credit will not be pulled by using the features of this calculator.

Some restrictions apply. Ask for details. This calculation and associated communications are provided to you for informational purposes only. This is not an offer for extension of credit or a commitment to lend. Please contact the Ruoff Mortgage team directly to learn more about its mortgage products and your eligibility for such products. Loan decision is subject to satisfactory appraisal and title review and no change in financial condition. Interest rate subject to change based on market condition and credit review. Mortgage insurance is required on mortgage loans with loan amounts greater than 80% of the home value. Loan options that include private mortgage insurance are reflected as a Borrower Paid Mortgage Insurance (BPMI) premium, the cost of which is added to the monthly principal and interest payment. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868. Equal Housing Lender. NMLS#141868.

Experience.com is a leading provider of Customer Experience Management Software, and this marks the tenth year of recognizing top mortgage professionals and companies that have shown exceptional customer service and performance over the past year.