My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Review 1
5.0
Everyone was friendly and easy to work with. Nick gave fantastic guidance on building my credit. His team was a pleasure to work with
Sydnie A M.
Decatur, IN, November 18th, 2025 11:05 AM
Review 2
5.0
There is not enough kind words to say bout Nick and the care he gave my family
Terry L K.
Fort Wayne, IN, November 17th, 2025 01:44 PM
Review 3
5.0
Very hard working team !!
Perfectly designed and managed to help their customers with their needs !!!
Nadiya K B.
Fort Wayne, IN, November 16th, 2025 11:08 AM
Review 4
5.0
Verified my Wife's Citizenship
Steven L B.
Fort Wayne, IN, November 16th, 2025 11:04 AM
Review 5
5.0
The whole process went very smoothly and quickly and Josh was amazing amd helped answer all of our questions and took time outside of work on phone calls to explain and help. The experience was great we will definitely be using Ruoff and Josh Cranfill again!
Caleb J D.
Waterloo, IN, November 4th, 2025 11:07 AM
Review 6
5.0
They kept us informed through the entire process and were extremely helpful!
Autumn D C.
Fort Wayne, IN, November 3rd, 2025 11:02 AM
Review 7
5.0
You got me approved.
Austin R M.
Auburn, IN, November 2nd, 2025 05:36 PM
Review 8
5.0
Fantastic communication, always knew where we were with things. Great service all around!
Carrie L. B.
Fort Wayne, IN, October 29th, 2025 12:22 PM
Review 9
5.0
Nick was patient, kind, and kept us up to date on the status of our loan. He was great to work with!
Elizabeth A K.
Fort Wayne, IN, October 22nd, 2025 08:19 AM
Review 10
5.0
I was treated like family from all levels at Ruoff the Fort Wayne location is 2nd to none thank you Nick and Logan for making the experince so easy
Joseph D C.
Michigan City, IN, October 21st, 2025 11:11 AM
Review 11
5.0
Communication was amazing. I knew everything that was happening in real time.
Terressa M B.
Fort Wayne, IN, October 18th, 2025 11:58 AM
Review 12
5.0
Nick and Logan did a great job keeping my questions answered and keeping ius in the loop! Of we ever have to do this again I would go with them again!
*Based on
2024
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
Calculate what's best for
you
Use our calculator below to find an estimated monthly mortgage payment that
works for you. Please remember the dollar amounts displayed are not
guaranteed, and what you actually pay may be different. These estimates are
for educational purposes only.