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Everything was will done Rusty was a great help
Jeffrey Scott H.Roseville, OH, July 20th, 2026 03:40 PM
Communication and knowledge was excellent!
Jonathan H.Canal Winchester, OH, July 19th, 2026 08:15 PM
Rusty was amazing. Very available and communicative. Answer every question and explained everything in a way we could understand. Did everything possible to make sure we were happy
Kelsey C.Sugar Grove, OH, April 4th, 2025 10:55 AM
Rusty and Katelyn were always responsive to our questions and concerns throughout the entire process. Rusty was extremely detailed and transparent when answering our questions. I would highly recommend this team to any prospective home buyers in the future.
Michael A S.Stow, OH, April 13th, 2025 09:16 AM
Rusty's customer service is unmatched!! He is always available for any questions you may have! You can tell that he's in the mortgage world for all the right reasons!
Andrew R.Zanesville, OH, November 27th, 2025 10:04 AM
Rusty and his team were nothing short of AMAZING! They took the time to answer and explain all our questions in detail. I will definitely be recommending them to friends and family. Thank you to this team at NAF for turning our dreams into reality!!
Audrey Novalea D.Coshocton, OH, November 25th, 2025 10:53 PM
Very consistent communication. Always there to answer questions.
Hailey Samantha C.Zanesville, OH, November 19th, 2025 10:15 AM
Rusty and his time worked quickly! They kept me updated during the whole process. They took care of everything on their end leaving little to no stress to me. Working Efficiently and effectively! I would recommend this team to anyone!
Kinley G.Coshocton, OH, November 18th, 2025 04:41 AM
Rusty was a pleasure to work with and readily available to answer our questions and help the technologically challenged
Julie L H.Zanesville, OH, November 15th, 2025 11:32 AM
Rusty was awesome! He is very knowledgable and gets the job done smoothly, efficiently, and quickly. His communication is great!
Peggy K.Zanesville, OH, November 15th, 2025 08:43 AM
Kind, courteous, and excellent to work with.
Rodney Ty V.Coshocton, OH, November 11th, 2025 10:07 AM
Rusty was absolutely incredible to work with as my loan officer! I’ve worked with him before, and every single time he makes the process seamless, stress-free, and actually enjoyable. His communication, professionalism, and attention to detail are second to none. I’d trust Rusty with any loan transaction and will always recommend him to anyone looking for a top-tier loan officer who truly cares about his clients.
Mikel C.Heath, OH, November 10th, 2025 11:17 AM
Working with Rusty was a dream come true! Any questions I asked he was ready to answer them. Truly made this whole process so easy.
Shaina B.Lancaster, OH, November 10th, 2025 10:05 AM
Branches throughout
the US.
Customer Satisfaction Score.*
Days or less average
clear-to-close.**
Years of helping
homeowners like you.
Milestones updating you throughout the process.
Minutes at the closing
table on average.
*Based on
2025
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http:
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http:
Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.