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Picture of Samantha Conrad
Picture of Samantha Conrad

Hi, I'm Samantha!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

98.32% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Samantha!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

98.32% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

I have worked in the real estate and mortgage industry for the last 15 years. I have held different positions during those years and that gives me a high level of experience in all areas of the entire home buying process.

My customer service philosophy is to be able to educate my clients and Realtor partners on all options that may be available to them so that they can choose what's right for them. I truly enjoy creating relationships that will last a whole lifetime.

Outside of the office, I enjoy reading, scrapbooking and spending time with my family. I also enjoy camping, scouting events and being involved with our church family, as well.

I choose to work at Ruoff Mortgage because I have found Ruoff's family owned business to honor the same values and long-term relationships that I build one on one with my clients.

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President's Club Member

President's club seal 2015
President's club seal 2016
President's club seal 2017
President's club seal 2018
President's club seal 2019
President's club seal 2020
President's club seal 2021
President's club seal 2022
President's club seal 2023

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you*

  • 5.0
    Rating source icon

    Samantha was nothing short of amazing! From my very first conversation with her, I felt heard and her empathetic tone was strongly felt throughout the entire process. Her demeanor is friendly, and she is very down-to-earth. Many times my wife and I remarked on how much we liked her - for her responsiveness, her knowledge and her ability to break down complicated number scenarios. Most importantly, we felt like she was really on our side and we could see her working hard to help make our dream of home ownership a reality. I would recommend her in a heartbeat to anyone who is looking for a home and in need of financing.

    Rafael H B.

    Goshen, IN, May 7th, 2024 10:30 AM

  • 5.0
    Rating source icon

    Sam was AMAZING through the whole process!! She made sure we understood every detail and answered every question we had. She calmed our fears and made the entire process seem effortless. If I could give more than five stars, I absolutely would!!!

    Amber N G.

    Lakeville, IN, May 9th, 2024 05:53 PM

  • 5.0
    Rating source icon

    We have worked with Samantha Conrad on multiple occasions and will continue to both work with her on future transactions and refer everyone we know that is house hunting to her. She by far exceeds all of our expectations every time we work with her. From honesty to punctuality to just simply being an amazing person. She is always willing to go above and beyond on getting us approximate numbers for what we can expect to pay and accepts our endless texts and phone calls when a new house hits the market that we are interested in knowing where we stand financially. We always throughly enjoy our time working with her and look forward to sending any and all business her way. We can’t say enough about what she means to us and the trust we have in her. She’s simply the best!

    Lucas M.

    Elkhart, IN, June 17th, 2024 08:26 PM

  • 5.0
    Rating source icon

    Samantha has always been really pleasant and great to work with! She explains things well!

    Emily D N.

    Goshen, IN, June 3rd, 2023 07:41 PM

  • 5.0
    Rating source icon

    Kept us posted on each step, always quick to answer our questions and very pleasant to work with Sam

    Bobby F.

    May 12th, 2023 04:06 AM

  • 5.0
    Rating source icon

    Samantha made this process so easy and she is wonderful to work with!

    Rosa A.

    Goshen, IN, June 21st, 2024 01:04 PM

  • 5.0
    Rating source icon

    Very good communication skills

    Sherry L S.

    Elkhart, IN, June 20th, 2024 06:17 PM

  • 5.0
    Rating source icon

    Samantha was always available to explain things to me as a first time home buyer! She made the experience less stressful!

    Brittany B.

    Goshen, IN, June 17th, 2024 12:24 PM

  • 5.0
    Rating source icon

    Samantha was there for us every step of the way. She’s very knowledgeable and gave us our best option to purchase our home. I was extremely satisfied with her help and would highly recommend her to anyone I know!

    Chelsea A T.

    MIDDLEBURY, IN, June 9th, 2024 04:53 PM

  • 5.0
    Rating source icon

    Thank you for everything you have done. You really exceeded the expectations with all of the obstacles that we faced.

    Zachary M.

    Bristol, IN, May 10th, 2024 11:07 AM

  • 5.0
    Rating source icon

    It felt like concierge service. It was great.

    Mathew J T.

    Elkhart, IN, May 6th, 2024 02:22 PM

  • 5.0
    Rating source icon

    The hole experience was excellent! Fast, convenient and just overall great experience

    Vernon Lee M.

    Howe, IN, May 1st, 2024 12:10 PM

  • 5.0
    Rating source icon

    I really appreciated how the process was explained to me coming from someone who was unsure of where to start. It was really comforting knowing that someone guided me in the right direction as well as make sure that everything was easy to understand.

    Heidi A. Z.

    South Bend, IN, April 18th, 2024 01:03 PM

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Why should you choose Ruoff?

70

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

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Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.

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I would love to hear from you!

Call me at 574.903.3242 or message me below!

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