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Samantha London

Senior Loan Officer

NMLS: 1440282

The right home begins with the right person by your side. I'll be with you from pre-approval to the closing table.

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Samantha

95.12%

Customer Satisfaction Score.

Scotsman Guide Award

Awards

Proudly serving Indiana

Meet our happy homeowners***

View All Testimonials

Review 1

Samantha C.

Columbus, IN, Aug 19, 2025, 3:52 PM

5.0

Samantha was absolutely amazing to work with! She answered every question( there was a lot! ) and never made me feel like it was too much! Can definitely say working with her feels like working with a friend because she's so nice and supportive! 10/10 recommend!!

Review 2

Sammee D.

Hope, IN, Nov 25, 2025, 4:18 PM

5.0

Sam always made sure the information she was presenting to me was clear with no questions. She made the home buying process incredibly smooth. I had more stress buying my car than what I ever did with buying this house

Review 3

TyAnn C.

Columbus, IN, Jan 5, 2026, 12:33 AM

5.0

Sam was absolutely amazing to work with and made the entire mortgage process stress-free from start to finish. Everything was very transparent, from closing costs, budget, interest rate, etc. I actually started working with her before getting my preapproval to create a realistic timeline for when I could buy, which helped make my goal achievable. Communication was great, and I always felt supported and informed. She truly went above and beyond, she even went on her honeymoon during my buying process and never missed a beat.

Review 4

Barbara Jean K.

Columbus, IN, May 26, 2025, 3:41 PM

5.0

Sam went above and beyond. She kept us in line when we needed to turn things in. We enjoyed working with Sam, as she was great with explaining everything in detail.

Review 5

Jan M O.

Columbus, IN, Jul 12, 2025, 9:19 PM

5.0

Samantha was very personable and quick to respond. She got us approved for our loan in 2 days time.

Review 6

Larry B C.

Edinburgh, IN, Aug 12, 2025, 4:17 PM

5.0

Wonderful experience, Samantha went above and beyond for us. Thank you!

Review 7

Casey P.

Columbus, IN, Aug 28, 2025, 3:03 PM

5.0

Communication

Review 1

Samantha C.

Columbus, IN, Aug 19, 2025, 3:52 PM

5.0

Samantha was absolutely amazing to work with! She answered every question( there was a lot! ) and never made me feel like it was too much! Can definitely say working with her feels like working with a friend because she's so nice and supportive! 10/10 recommend!!

Review 2

Sammee D.

Hope, IN, Nov 25, 2025, 4:18 PM

5.0

Sam always made sure the information she was presenting to me was clear with no questions. She made the home buying process incredibly smooth. I had more stress buying my car than what I ever did with buying this house

Review 3

TyAnn C.

Columbus, IN, Jan 5, 2026, 12:33 AM

5.0

Sam was absolutely amazing to work with and made the entire mortgage process stress-free from start to finish. Everything was very transparent, from closing costs, budget, interest rate, etc. I actually started working with her before getting my preapproval to create a realistic timeline for when I could buy, which helped make my goal achievable. Communication was great, and I always felt supported and informed. She truly went above and beyond, she even went on her honeymoon during my buying process and never missed a beat.

Review 4

Barbara Jean K.

Columbus, IN, May 26, 2025, 3:41 PM

5.0

Sam went above and beyond. She kept us in line when we needed to turn things in. We enjoyed working with Sam, as she was great with explaining everything in detail.

Review 5

Jan M O.

Columbus, IN, Jul 12, 2025, 9:19 PM

5.0

Samantha was very personable and quick to respond. She got us approved for our loan in 2 days time.

Review 6

Larry B C.

Edinburgh, IN, Aug 12, 2025, 4:17 PM

5.0

Wonderful experience, Samantha went above and beyond for us. Thank you!

Review 7

Casey P.

Columbus, IN, Aug 28, 2025, 3:03 PM

5.0

Communication

Review 8

Kassidy Lynn W.

Columbus, IN, Jul 8, 2026, 4:33 PM

5.0

Samantha was great to work with! She made everything easy to understand and was always reachable. Grateful for her hard work in getting us our new home!

Review 9

Charles Z. S.

Columbus, IN, Jun 30, 2026, 9:50 PM

5.0

I would recommend Ruoff to others it was an easy experience to get a loan and purchase a house.

Review 10

Lesley K H.

COLUMBUS, IN, May 27, 2026, 8:02 PM

5.0

Samantha was lovely and very professional!

Review 11

Hannah S.

Nashville, IN, May 24, 2026, 4:31 PM

5.0

Samantha was very knowledgeable and so easy to work with! She made the house buying process a breeze!

Review 12

Aaron A B.

Columbus, IN, May 18, 2026, 2:59 PM

5.0

Samantha was very throught with every step. She was passionate, dedicated and understood the assignment verywell. She set me up for success with my purchase.

Review 13

Courtney Jo I.

Columbus, IN, Apr 13, 2026, 3:17 PM

5.0

Samantha knew my circumstances and was able to comfort me throughout the process. She described everything I asked about and hooked me up with a great insurance agent. She was present during closing and even gave me a gift which was the icing on top.

Review 14

Shasta V.

Shelbyville, IN, Apr 7, 2026, 6:43 PM

5.0

Sam made our experience go so smoothly. Every questioned was answered and thanks to her the process didn't feel so intimidating.

Review 8

Kassidy Lynn W.

Columbus, IN, Jul 8, 2026, 4:33 PM

5.0

Samantha was great to work with! She made everything easy to understand and was always reachable. Grateful for her hard work in getting us our new home!

Review 9

Charles Z. S.

Columbus, IN, Jun 30, 2026, 9:50 PM

5.0

I would recommend Ruoff to others it was an easy experience to get a loan and purchase a house.

Review 10

Lesley K H.

COLUMBUS, IN, May 27, 2026, 8:02 PM

5.0

Samantha was lovely and very professional!

Review 11

Hannah S.

Nashville, IN, May 24, 2026, 4:31 PM

5.0

Samantha was very knowledgeable and so easy to work with! She made the house buying process a breeze!

Review 12

Aaron A B.

Columbus, IN, May 18, 2026, 2:59 PM

5.0

Samantha was very throught with every step. She was passionate, dedicated and understood the assignment verywell. She set me up for success with my purchase.

Review 13

Courtney Jo I.

Columbus, IN, Apr 13, 2026, 3:17 PM

5.0

Samantha knew my circumstances and was able to comfort me throughout the process. She described everything I asked about and hooked me up with a great insurance agent. She was present during closing and even gave me a gift which was the icing on top.

Review 14

Shasta V.

Shelbyville, IN, Apr 7, 2026, 6:43 PM

5.0

Sam made our experience go so smoothly. Every questioned was answered and thanks to her the process didn't feel so intimidating.

Calculate Based on Your Individual Needs


Purchase Calculator

Property Costs

/mo.
/mo.
/mo.

Loan Details

Est. Monthly Payment

$770.00

Principal & Interest

$770.00

Property Tax

$0.00

Homeowners Insurance

$0.00

HOA Fees

$0.00

PMI

$0.00

Total Monthly

$770.00

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Samantha London

A Bit About Me

Hi, I’m Samantha London, Senior Loan Officer at Ruoff Mortgage. With seven years in the mortgage industry and over a decade of financial experience, I’m passionate about helping clients—especially first-time homebuyers—achieve their dream of homeownership. I believe in clear communication, personalized guidance, and making the mortgage process as smooth and stress-free as possible. Outside of work, I’m a proud mom, wife, and stepmom who enjoys cheering on my kids at sporting events, volunteering with organizations like Turning Point and the Fireman’s Cheer Fund, spending time with family and friends, and reading a good book. Whether you’re buying or refinancing, I’d love to help you make home happen.

Awards & Achievements

Top Mortgage Lenders Award

Top Mortgage Lenders

The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies.

Experience the Ruoff Advantage

We've worked hard to earn our A+ BBB rating, and we're committed to maintaining it. Our team puts your needs first and takes pride in guiding you through the mortgage process.

42

Years of helping homeowners like you

We are excited to announce that for the ninth year in a row we have made The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies. We are ranked #31 in Retail Units, #48 in Retail Volume, and #59 on the Overall Lender list.

15 DAY

Average Clear to Close**

Ruoff Mortgage has earned a top spot on Experience.com’s Top Performers list for the third year in a row, being recognized as a top 10 Mortgage Company in the Jumbo Division for customer satisfaction. This competition ranks loan officers and their organizations based on millions of customer reviews, survey completion rates, and star ratings submitted to the Experience.com platform.

98.5%

Customer satisfaction rating*

At Ruoff Mortgage, customer satisfaction is at the core of everything we do. We are the experts, so you don't have to be.*

Proudly serving Indiana

My Operating Hours

Mon: 8:00 AM - 6:00 PM

Tue: 8:00 AM - 6:00 PM

Wed: 8:00 AM - 6:00 PM

Thu: 8:00 AM - 6:00 PM

Fri: 8:00 AM - 6:00 PM

Sat: 8:00 AM - 12:00 PM

Sun: Closed

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Ruoff Mortgage Company, Inc. | NMLS ID: 141868

© 2026 Ruoff Mortgage Company, Inc. All rights reserved. Ruoff Mortgage is a registered trademark.

Fair Housing Logo White

******††Some restrictions apply.

Reviews and comments have been submitted by customers voluntarily, and are solely the views of such customers, and have been screened by Ruoff Mortgage Company, Inc. Terms were specific to customers’ specific qualifications and program availability and personal experiences may vary. Loan?decision is subject to satisfactory appraisal and title review and no change in financial condition. This is not an offer for extension of credit or a commitment to lend. Interest rate subject to change based on market condition and credit review.

The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.

Based on 2025 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS#141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Credit Score Range is for informational purposes only. Your credit will not be pulled by using the features of this calculator.

Some restrictions apply. Ask for details. This calculation and associated communications are provided to you for informational purposes only. This is not an offer for extension of credit or a commitment to lend. Please contact the Ruoff Mortgage team directly to learn more about its mortgage products and your eligibility for such products. Loan decision is subject to satisfactory appraisal and title review and no change in financial condition. Interest rate subject to change based on market condition and credit review. Mortgage insurance is required on mortgage loans with loan amounts greater than 80% of the home value. Loan options that include private mortgage insurance are reflected as a Borrower Paid Mortgage Insurance (BPMI) premium, the cost of which is added to the monthly principal and interest payment. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868. Equal Housing Lender. NMLS#141868.

Experience.com is a leading provider of Customer Experience Management Software, and this marks the tenth year of recognizing top mortgage professionals and companies that have shown exceptional customer service and performance over the past year.