I will work hard to help you achieve your homeownership goals.
98.56%Customer Satisfaction Rating
Hi, I'm
Sarah!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
98.56%Customer Satisfaction Rating
Sarah Cole | NMLS: 79345 | OH: MLO.021156.003
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Review 1
5.0
Communication, knowledge of the loan process, excellent response time and extremely friendly!
Andrew T.
Independence, OH, September 3rd, 2025 12:27 PM
Review 2
5.0
Sarah is very good at what she does. Very knowledgeable in the loan process and determined to get it done!
Sarah C C.
Cleveland Heights, OH, August 28th, 2025 01:21 PM
Review 3
5.0
Sarah was wonderful to work with and provided everything we needed for a smooth closing.
Justin L.
Wadsworth, OH, August 12th, 2025 10:20 AM
Review 4
5.0
The communication was great! We were always kept updated on what point we were at in the loan process and what to expect. Everyone was so friendly and helpful.
Rachel L.
Wadsworth, OH, August 10th, 2025 03:56 PM
Review 5
5.0
Sarah was there everystep of the way. Everything was very simple and easy to navigate through.
Andrei I D.
Medina, OH, August 2nd, 2025 11:22 AM
Review 6
5.0
Sarah was exceptional from start to close and I would recommend her to anyone.
Jason E C.
Elyria, OH, July 30th, 2025 12:31 PM
Review 7
5.0
EVERYTHING!!
Judy S W.
Cleveland, OH, July 28th, 2025 12:05 PM
Review 8
5.0
I had a really difficult process buying a home, I had Never done this before and I was supposed to be buying a home with my fiance, which changed and he needed to be taken off the loan. Sarah helped me more than she will know. She quickly changed my loan, and explained everything to me. I felt very stressed and overwhelmed and she always eased my mind and explained things to where I could understand. She even met with me at Panera bread when I needed to change everything about my loan and was so encouraging. She's a really good person and I am so happy I dealt with her as opposed to Any other loan officer. I now have a beautiful home for my son. It was difficult but she always Made it work and made time for me. I may be bias but shes probably the best loan officer you have- don't let her go!! Thank you Sarah for everything you did for me and my son. i Will be forever grateful for you.
Sarah was awesome my original Lender quit on me. After 45 days! Sarah was able to get me closed in 2 weeks.!!!!!! Super Thankful for her getting the job so fast. After going through what I did prior.
Destini B.
Maple Heights, OH, June 6th, 2025 04:06 PM
Review 11
5.0
Sarah was very kind and helpful throughout the process. She responded to all my questions quickly and helped me feel at ease.
Kristopher T F.
Medina, OH, May 5th, 2025 06:15 AM
Review 12
5.0
Sarah was FANTASTIC! She was attentive and professional throughout the whole process!
*Based on
2024
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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