I will work hard to help you achieve your homeownership goals.
95.00%Customer Satisfaction Rating
Hi, I'm
Shelley!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
95.00%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you
Ruoff was great from the start! They got back to me right away with my initial application process. Everything was fast and easy from start to finish. Ruoff has an online portal that makes it really easy to know where the loan process is at what I needed to do on my end as far as documents and signatures.
Markie A,
happy
client
Shelly kept in touch with me on the process. She always got back with me if I had any questions.
Tammie B,
happy
client
After quad bypass surgery a few weeks before closing Shelly relieved the pressure of surgery, buying a home, and selling one! She is definitely a keeper and I will be forever indebted to her!
Allen B,
happy
client
Shelley was great for a first-time buyer!
Morgan R,
happy
client
Shelley was very personal and professional. She answered our questions in a timely manner. Would definitely recommend her and Ruoff to others.
Stephanie C,
happy
client
Shelley was awesome the whole process was done online (we lived 2 hours away) and it was so smooth. The online tools were easy to use and easy to navigate.
Charles I,
happy
client
I had nothing more than an incredible experience with Ruoff!!
Benjamin S,
happy
client
Shelley was awesome and was in contact with us every step of the way helped tremendously with the loan process... we were out of towners buying in and did everything over phone calls and online... it went perfectly.
Charles I,
happy
client
Ronald was always available and knowledgeable.
Ronald C,
happy
client
The process was easy and straightforward having Loan Butler and Shelley on our side.
Customer Satisfaction Score according to Customerville.
17
Days or less average
clear-to-close.
38
Years of helping
homeowners like you.
7
Milestones updating you throughout the process.
10
Minutes at the closing
table on average.
Calculate what's best for
you
Use our calculator below to find an estimated monthly mortgage payment that
works for you. Please remember the dollar amounts displayed are not
guaranteed, and what you actually pay may be different. These estimates are
for educational purposes only.
