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Stephanie Moncayo | NMLS: 2223577

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Hey there! I’m Stephanie Moncayo —a proud mortgage professional, dedicated family person, and someone who knows just how important home really is. As a wife, mom, and homeowner myself, I understand that buying or refinancing a home isn’t just a financial decision—it’s a personal one. That’s why I approach every client like family: with honesty, patience, and a deep commitment to finding the best solution for your unique goals. Whether you're buying your first home, upgrading for your growing family, refinancing to save, or expanding your investment portfolio, I’m here to make the process as smooth and stress-free as possible. I offer a wide range of loan programs—from down payment assistance to investor-friendly financing—and I’ll be your guide every step of the way. When I’m not helping clients reach their homeownership dreams, you’ll find me spending time with my husband and 3 kids, working out or binge watching different series and documentaries while having a good cup of coffee. Let’s connect—I’d love to learn about your goals and help you turn them into reality.

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President's Club Member

President's club seal 2025

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you

  • Review 1

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    What made my experience excellent was Stephanie’s knowledge and responsiveness. Anytime I had a question, she answered quickly and clearly, often anticipating issues before they became problems. She understands lending from an investor’s perspective, not just a transactional one, which made a big difference in how confident I felt throughout the process. She was organized, proactive, and communicated every step clearly, making the entire experience smooth and stress-free.

    Lori M L.

    Osceola, IN, January 13th, 2026 06:34 PM

  • Review 2

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    She made this completely possible,awesome experience with stephanie.

    Daniel E.

    South Bend, IN, January 20th, 2026 11:27 AM

  • Review 3

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    Fue una experiancia muy buenaXm, nos apoyo apoyó mucho con todo el proceso y siemore estuvo muy pendiente

    Leonel D R.

    Elkhart, IN, January 9th, 2026 11:11 AM

  • Review 4

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    Quick response, excellent customer service, and great friendliness.! thanks Sthephanie Very recommended!!

    Arnulfo A.

    Elkhart, IN, January 9th, 2026 08:23 PM

  • Review 5

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    In every aspect of my process Stephanie Moncayo work with us with deligent and profetssionalism. We were very happy with her from the beginning of the process to the end. We can highly recommend her and Rouff Mortgag.

    Juan Carlos G.

    South Bend, IN, January 8th, 2026 12:51 AM

  • Review 6

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    Stephanie went above and beyond for us! Our home buying process was kind of a roller coaster, but Stephanie was the best person to have on our side! She worked out every problem with us and is the reason we were successful buying our home!

    James J Z.

    South Bend, IN, January 7th, 2026 06:33 PM

  • Review 7

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    Went through a few problems and Stephanie helped us overcome and get into our new home that we absolutely love

    Brandon L B.

    Elkhart, IN, January 7th, 2026 06:12 PM

  • Review 8

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    I'm Im out of town and Stephanie Moncayo really simplified things for me and helped me out in every way. She also took great care of my dlaughter, who was in town

    Christine M.

    South Bend, IN, January 3rd, 2026 07:28 PM

  • Review 9

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    Stephanie was wonderful to work with. super knowledgeable, professional, friendly, and quick to respond . Great experience,would highly recommend

    Niki L B.

    South Bend, IN, January 3rd, 2026 04:05 PM

  • Review 10

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    Excellent experience

    Luis P.

    South Bend, IN, December 27th, 2025 11:15 AM

  • Review 11

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    The entire experience was excellent! Stephanie was a huge help while going through the process of buying our first home!

    Alexis R P.

    Niles, MI, December 26th, 2025 04:57 PM

  • Review 12

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    We loved the communication throughout the process. Any questions we had, were answered quickly & explained very well! The process was very easy & stress free!

    Angel Xavier V.

    Mishawaka, IN, December 26th, 2025 12:03 PM

  • Review 13

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    Stephanie was very knowledgeable and kept us in the loop on everything . Explained things very well to us in a way that was very understanding

    Corey R B.

    Mishawaka, IN, November 7th, 2025 10:48 PM

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Why should you choose Ruoff?

66

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

42

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2025 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

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Call me at 269.932.2435 or message me below!

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