I will work hard to help you achieve your homeownership goals.
99.13%Customer Satisfaction Rating
Hi, I'm
Trudi!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
99.13%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Trudi was amazing! I texted her at 6 pm for a pre-approval letter and she got it to me right away. She also answered a question for me at 11 pm. Everything went smoothly, and the loan was ready to close very quickly. All of the paperwork was easy to understand, and being able to e-sign was great!
Linda L,
happy
client
We are first time buyers. Trudi made me feel comfortable with the process because I was really nervous and it was an overwhelming experience for me.
Regina S,
happy
client
Trudi was always very patient and willing to answer any and all questions even after business hours. Everything went so smoothly and she went above and beyond for us
Alyxis T,
happy
client
Trudi Parton is great!
Gary N,
happy
client
She always went beyond expections to explain every detail to me as I was clueless as a first time home owner. She took the extra time to make sure everything was perfect & I understood it all. She worked with my work schedule to get the right time to communicate with me & my realtor.
Kacie L,
happy
client
Trudi was always very friendly and made things seem easier than what we thought they would be.
Diana B,
happy
client
Her customer service was out of this world. She made us feel so comfortable and answered all of our questions in a timely manner. She was excellent!
Macee S,
happy
client
Trudi was excellent! We didn't have great credit and we were never made to feel bad about that. Trudi was kind and very helpful!
Rebecca M,
happy
client
Trudi was always quick to respond to me no matter the day or time. She went above and beyond my expectations of a loan officer.
Jessie B,
happy
client
Communication and knowledge were top notch. Any question I had Trudi answered quickly and accurately.
Samuel Y,
happy
client
Everything was done extremely fast, and I was kept informed of the process step by step.
Lonny W,
happy
client
She was very positive and did everything she could to make things go easier for us. She kept me informed with everything. The app keeping us updated on where our loan was, was amazing.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
Calculate what's best for
you
Use our calculator below to find an estimated monthly mortgage payment that
works for you. Please remember the dollar amounts displayed are not
guaranteed, and what you actually pay may be different. These estimates are
for educational purposes only.
2021