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2015 Customer Satisfaction_white

Our clients have spoken!

We understand that it isn’t just about how much business you do, but how you do business. At Ruoff Home Mortgage, the “how” involves five important tenets – accountability, integrity, agility, adaptability, and an overall passion for providing and outstanding customer experience.

*Based on 2015 independent third party customer satisfaction survey data conducted by Customverville.


A four year streak!

For Four years in a row, Ruoff has ranked among INC Magazine’s INC 5000 list of America’s fastest growing private companies, and for the fourth consecutive year, has been awarded first place in the financial services mortgage category in the Ft. Wayne Newspaper’s reader choice awards. Thank you for putting your trust in us for your mortgage needs. Learn more about how Ruoff Home Mortgage ranks among other INC 5000 companies in 2013, 2014, 2015, and 2016.


Our mobile app is designed to enhance the lending experience
for both our borrowers and Realtor partners

When you apply for a home loan, it’s important to know where you’re at with each step of the process. Ruoff’s  mobile app streamlines the home financing process by providing you with real time information on your loan’s progress. You can also securely upload important loan documents and communicate instantly with all parties involved in the transaction. Download it today from the App Store or Google Play.


Confirm your home financing options ahead of schedule!

In a competitive real estate market, you have to be one step ahead of other potential buyers. Unlike traditional pre-approvals, a Ruoff underwriter verifies the homebuyer’s current financial and credit history before they begin searching for a new home. It’s fast and easy!


Clear, Concise,  Communication About Your Loan’s Progress

When you apply for a home loan we know that it is important to keep you informed of your loan’s progress. Our Ruoff Loan Milestone Email Updates do just that, letting you know the current status and what is coming next. You’ll know the minute your file is approved by our underwriting team or when your funds have been wired to the title company ahead of the closing. Our Milestone Email Updates also provide you with up-to-date contact information for everyone involved in the transaction.

With 24 locations to serve you better

Did you know that Ruoff Home Mortgage has 24 offices throughout Indian, Michigan and Florida, and is also licensed in Arizona,  Illinois, Ohio and Kentucky. Check us out online at Ruoff.com. With multiple locations to serve you, Ruoff is a great name to know when you need a mortgage.