I will work hard to help you achieve your homeownership goals.
99.05%Customer Satisfaction Rating
Hi, I'm
Shannon!
VP | Branch Manager
I will work hard to help you achieve your homeownership goals.
99.05%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Review 1
5.0
Shannon was very helpful! She was available to me anytime, weekends as well.
The whole process went well!
Scott S D.
Miamisburg, OH, September 16th, 2024 11:28 AM
Review 2
5.0
Friendly, prompt with answering all questions
Kapri C.
Middletown, OH, September 4th, 2024 11:01 AM
Review 3
5.0
Shannon was very professional and answered all questions quickly. The process went very smoothly.
Michael M.
Wilmington, OH, August 27th, 2024 06:45 PM
Review 4
5.0
The communication was clear and prompt from Shannon and Aubrey!
Kristine H.
Waynesville, OH, July 29th, 2024 07:50 AM
Review 5
5.0
Shannonโs easy going nature won us over. She was always on point and took our phone calls immediately. The whole process was easy. We are very happy and would recommend anyone to use Rouff.
Justin A.
Covington, KY, July 23rd, 2024 09:50 AM
Review 6
5.0
Throughout the process I received clear and helpful information as well as easy to talk to and communication. Working with everyone was simple great and easy going despite how hard I thought it would be.
---Daniel S
Daniel S.
Moraine, OH, July 18th, 2024 09:34 PM
Review 7
5.0
Shannon was super nice and communicated everything to me as the process went along
Bradley A D.
Middletown, OH, July 11th, 2024 11:17 AM
Review 8
5.0
Smooth and knowledgeable
Andrew R.
DAYTON, OH, July 1st, 2024 02:19 PM
Review 9
5.0
Shannon was always available to answer questions and work things out.
Juan A.
Cincinnati, OH, June 22nd, 2024 08:01 AM
Review 10
5.0
She meet the deadline for us. She was very easy to work with.
Cheryl S W.
Trotwood, OH, May 25th, 2024 10:27 PM
Review 11
5.0
Shannon did an excellent job on practically everything that we went through and if there was confusion she walked me through step by step ๐๐๐
Michael S.
Middletown, OH, April 22nd, 2024 11:07 AM
Review 12
5.0
Shannon was amazing to work with! Made the process so easy, after I had a horrible experience with another company.
Tonya S K.
Dayton, OH, April 3rd, 2024 11:26 AM
Review 13
5.0
Communication was top notch. Everything was explained extremely well. All my questions were answered fully and in a timely manner.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
Calculate what's best for
you
Use our calculator below to find an estimated monthly mortgage payment that
works for you. Please remember the dollar amounts displayed are not
guaranteed, and what you actually pay may be different. These estimates are
for educational purposes only.