I will work hard to help you achieve your homeownership goals.
98.89%Customer Satisfaction Rating
Hi, I'm
Dirk!
Sales Manager
I will work hard to help you achieve your homeownership goals.
98.89%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Review 1
5.0
The personalized service from Dirk was exceptional! As a second-time homebuyer, I had a lot of questions. Even if it were out of his normal scope of work, he would provide or help me find answers. His response time was generous and made me feel I was a priority. Aside from his excellent service, he is genuinely a fantastic and kind human. I am so grateful to know him and to have had the opportunity to work with him. I highly recommend Dirk for your lending and financing needs! Thank you, Dirk!
Molly C.
Indianapolis, IN, September 4th, 2024 02:25 PM
Review 2
5.0
The Ruoff customer service was second to none. Dirk helped me every step of the way and was always quick to answer any questions I had. He also kept me updated and informed throughout the entire process. I will recommend Ruoff and Dirk to friends and family.
Sandra Y E.
Kokomo, IN, August 19th, 2024 03:02 PM
Review 3
5.0
Dirk made the entire process from pre-approval to closing as easy and simple as possible. He was always there day or night to answer any questions or address any concerns that I had. He genuinely cares about his clients and wants the best for them. I cannot say enough great things about him! It was a blessing to have him on this journey to home ownership!
K M H.
Kokomo, IN, August 13th, 2024 09:01 PM
Review 4
5.0
The communication was excellent. In addition, the knowledge shared was a beacon to the process being smooth.
soto.ralph65
Kokomo, IN, September 9th, 2024 11:25 AM
Review 5
5.0
Fast, friendly, quick to respond, very nice to work with.
Elizabeth A G.
Kokomo, IN, September 6th, 2024 08:57 PM
Review 6
5.0
Very knowledgeable. Quick and clear communication.
Troy P.
Kokomo, IN, August 26th, 2024 10:21 AM
Review 7
5.0
This was my first time buying a house and Dirk was awesome. Anytime I needed help he was there. If he didn't know an answer to my question he would find out and get back to me.
Tamara Marie Z.
Kokomo, IN, August 25th, 2024 04:05 PM
Review 8
5.0
We worked with Dirk Webster. From start to finish, he was always will to answer questions and address our concerns in an urgent fashion! Email, Facebook, and eventually txt we’re all utilized to make sure that we stayed informed through the experience! We never felt pressured, un-aided, or rushed. Dirk was there with reminders and updates in a very professional fashion.
Marc M.
Kokomo, IN, June 25th, 2023 03:58 PM
Review 9
5.0
Everything went perfect! There is nothing bad we have to say about how the whole process went. Very easy and Dirk was super helpful and got back with us quickly when we had questions.
Olivia R N.
KOKOMO, IN, May 25th, 2023 02:34 PM
Review 10
5.0
The process of applying for the mortgage, through the appraisal, the unforeseen title issue, it was a lot easier and quicker than any previous company I tried to go with. I was pushed to keep making progress, which helped having that assistance and that guidance in this process. There was positivity throughout the whole process, and I felt like I had some level of priority and importance, which is a huge positive to me.
Steven K.
Kokomo, IN, July 28th, 2024 11:23 PM
Review 11
5.0
Dirk was absolutely amazing to work with! He was always quick to reply to questions and very informative about the process. I would absolutely recommend Dirk and Ruoff to any of my friends and family.
Deanna C.
April 22nd, 2023 04:04 PM
Review 12
5.0
Our Loan Officer was constantly supportive and dedicated no matter how challenging our requests may have seemed from time to time. I am so appreciative that Dirk was diligent throughout the entire 2-year process. I will always recommend Dirk to a friend.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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