I will work hard to help you achieve your homeownership goals.
99.46%Customer Satisfaction Rating
Hi, I'm
Alex!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
99.46%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
From start to finish I felt cared for. My first phone call with Alex was personable and informative. Alex asked me about myself and my family and it was more than just formalities for him. I appreciate all the encouragement, guidance, check-ins, and genuine excitement Alex provided to me during the process. Alex was easy to work with. He showed a good understanding of the process and was quick to answer any of my questions or concerns. Alex never once made me feel like my questions were silly. I would most definitely recommend Ruoff and Alex Kerins.
Sherry L,
happy
client
No complaints here! We were always informed and if something came up we would pivot and adapt to the circumstances. Always great to work with. Would highly recommend and continue to use this company and prefer to work with Alex again. Thank you for everything!
Jacob K M,
happy
client
Alex was very informative and involved through the whole process. He answered any and all questions I had no matter the day or time of day that I had.
Katie B,
happy
client
The mark of a great leader is to make everything seem less and look so easy! Alex is that person. This is my 2nd home purchase with Alex and I couldn’t be happier! He was just as excited as I was. Great team to work with and I’ve been spreading the word. Alex definitely has the knowledge and personality to go far! Thank you, Alex and thank you Ruoff!!
Janet (Jan) V,
happy
client
Alex is very friendly, smart, and on time. He always gave us the information we needed in a timely, clear, and accurate manner. We were delayed on our end by events beyond our control but Alex was always at the ready to bring us to close quickly and easily. We are super appreciative of him!
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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