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Customer Satisfaction 98.6%

Our clients have spoken!

We understand that it isn’t just about how much business you do, but how you do business. At Ruoff Home Mortgage, the “how” involves five important tenets – accountability, integrity, agility, adaptability, and an overall passion for providing an outstanding customer experience.

*based on 2017 independent third party customer satisfaction survey data conducted by Customerville.

Step Ahead logo

Confirm your home financing options ahead of schedule!

In a competitive real estate market, you have to be one step ahead of other potential buyers. Unlike traditional pre-approvals, a Ruoff underwriter verifies the homebuyer’s current financial and credit history before they begin searching for a new home. It’s fast and easy!

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Our mobile app is designed to enhance the lending experience for both our borrowers and Realtor partners

When you apply for a home loan, it’s important to know where you’re at with each step of the process. Ruoff’s mobile app streamlines the home financing process by providing you with real time information on your loan’s progress. You can also securely upload important loan documents and communicate instantly with all parties involved in the transaction. Download it today from the App Store or Google Play.

With 46 locations to serve you better

Did you know that Ruoff Home Mortgage has offices throughout Indiana, Michigan, Ohio, Kentucky, and Florida? We are also licensed in Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Georgia, Illinois, Iowa, Kansas, Louisiana, Maine, Maryland, Minnesota, Mississippi, Montana, Nebraska, New Hampshire, New Jersey, New Mexico, North Carolina, North Dakota, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Washington, Wisconsin, and Wyoming. Home ownership begins here.

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Clear, Concise, Communication About Your Loan's Progress

When you apply for a home loan we know that it is important to keep you informed of your loan’s progress. Our Ruoff Loan Milestone Email Updates do just that, letting you know the current status and what is coming next. You’ll know the minute your file is approved by our underwriting team or when your funds have been wired to the title company ahead of the closing. Our Milestone Email Updates also provide you with up-to-date contact information for everyone involved in the transaction.


A five year streak!

For five years in a row, Ruoff has ranked among INC Magazine’s INC 5000 list of America’s fastest growing private companies, and for the fourth consecutive year, has been awarded first place in the financial services mortgage category in the Ft. Wayne Newspaper’s reader choice awards. Thank you for putting your trust in us for your mortgage needs. Learn more about how Ruoff Home Mortgage ranks among other INC 5000 companies in 2013, 2014, 2015, 2016, and 2017.

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Ruoff Home Mortgage is ranked #79 in the Top 100 Mortgage Companies in America in 2016, according to Mortgage Executive Magazine. This is the most comprehensive list of the nation’s top 100 closely-held mortgage companies and publicly-traded banks as ranked by their total yearly mortgage volume for 2016. The recognition is truly a testament to the hard work and dedication of all of our Ruoff staff and we are positioning ourselves to be ranked even higher next year as we continue to offer exceptional customer service and support in the financial services industry.

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