About Us

Our Mission

Our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.

What We Value

We provide a best-in-class residential mortgage experience for our customers and an enriching and fulfilling culture for our employees through transparency, respect, and the highest ethical standards.

Lead By Example

Lead By Example

We strive to serve as an example of our company's core values and culture and aspire to better ourselves and our communities.

Forward Thinking

Embrace Curiosity and Innovation

We embrace a culture of curiosity and innovation to spark game-changing advancements.

Deliver On Promises

Deliver On Promises

Our unwavering commitment revolves around honoring our promises.

Educate and Empower

Educate to Empower

Transparency, answering questions, and sharing knowledge cultivate our lifelong relationships.

Develop Authentic Relationships

Develop Authentic Relationships

We make real connections with real people. We prioritize treating each individual uniquely, not as a number.

Our Story

In 1984, David Ruoff decided there was a better way to meet the financial needs of our community. With 25 years of experience in the mortgage industry, the Dave Ruoff Mortgage Co. was started in Fort Wayne, Indiana. The name was later changed to Ruoff Mortgage.

Ruoff is proud to be a family-owned business. In 2007, David's son-in-law, Mark Music, joined the business as the new president. Upon David's retirement in 2012, Mark took over as president and CEO.

Ruoff Mortgage is ranked as the number one mortgage lender in Indiana and has become one of the fastest-growing companies in the country. We’ve grown from a single location in northeast Indiana to more than 700 employees, with 71 branches in Indiana, Ohio, Michigan, Kentucky, and Florida. While our corporate headquarters remains in Fort Wayne, Ruoff now reaches homebuyers nationwide with its online division.

Even with its tremendous growth, we are most proud of the business and community partnerships we've formed in our 40+ years in business. We continue to make the dream of homeownership a reality and welcome thousands of happy homebuyers into the Ruoff family.

Meet the Leadership

Why should you choose Ruoff?

71

Branches throughout
the US.

98.2%

Customer Satisfaction Score according to Customerville.

15

Days or less average
clear-to-close.

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

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customer satisfaction image inc 5000 image

Top Mortgage Lender

We are excited to announce that for the sixth year in a row we have made The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies. We are ranked #43 in Top Overall Volume for 2023.

Top Ranked Mortgage Company

Ruoff Mortgage has been recognized as one of the Top 100 Mortgage Companies in America in 2020, according to Mortgage Executive Magazine. We ranked #52 in loan volume with more than $5.5 billion. It’s an honor to be recognized for this achievement. The full list appears in the Spring 2021 issue.

Our clients have spoken!

We understand that it isn’t just about how much business you do, but how you do business. We treat our homebuyers like family and it shows. We have a 98.2% customer satisfaction rating, based on independent third-party customer satisfaction surveys conducted by Customerville.

A ten-year streak!

Ruoff Mortgage is ranked #2786 on the annual Inc. 5000 list which is the most prestigious ranking of the nation’s fastest-growing private companies. Being in the top 5000 is a big deal, but a truly extraordinary accomplishment is being ranked on the list for ten consecutive years.