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At Ruoff, it is our mission to consistently provide a best-in-class residential mortgage experience for our customers and an enriching and fulfilling culture for our employees through transparency, respect, and the highest ethical standards.
In 1984, David Ruoff decided there was a better way to meet the financial needs of our community. With 25 years of experience in the mortgage industry, the Dave Ruoff Mortgage Co. was started in Fort Wayne, Indiana. The name was later changed to Ruoff Mortgage.
Ruoff is proud to be a family-owned business. In 2007, David's son-in-law, Mark Music, joined the business as the new president. Upon David's retirement in 2012, Mark took over as president and CEO.
Ruoff Home Mortgage is ranked as the number one mortgage lender in Indiana and has become one of the fastest-growing companies in the country. We've grown from 18 employees in northeast Indiana to more than 700 employees, with 59 branches in Indiana, Ohio, Michigan, Kentucky, and Florida. While our corporate headquarters remains in Fort Wayne, Ruoff now reaches homebuyers nationwide with its online division.
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We are excited to announce that for the second year in a row we have made The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies. We are ranked #49 in Top Overall Volume for 2018 (up from #68 last year) with more than $1.9 billion in loan volume.
Ruoff Home Mortgage has been recognized as one of the Top 100 Mortgage Companies in America in 2018, according to Mortgage Executive Magazine. We ranked #34 in closed loans with 12,262 units and #55 with nearly $1.9 billion in closed loan volume (last year our ranking in closed loan volume was #65). The full list appears in the Spring 2019 issue.
We understand that it isn’t just about how much business you do, but how you do business. We treat our homebuyers like family and it shows. We have a 98.8% customer satisfaction rating, based on independent third-party customer satisfaction surveys conducted by Customerville.
Ruoff Mortgage is ranked #3209 on the annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. being in the top 5000 is a big deal. But a truly extraordinary accomplishment is being ranked on the list for seven consecutive years. A mere 1.5% of companies have made the list 7 times and Ruoff is one of them. And, making the list even one time is an incredible feat.