We house hunted with a realtor for about a year. We established Brittany as our lender as she was able to do VA loans and had heard positive feedback about Ruoff. We had several occasions where she would run last minute numbers for us before putting in offers or deciding not too. This was so helpful for us to stay within our budget! We finally found a house we loved but it was for sale by owner and we were a bit intimidated by this. Brittany was so incredibly helpful and encouraging through the whole buying process. She had excellent communication and was very responsive! She continued to run numbers for us as things changed and negotiations were made. Overall, she made the process so much easier and we could not have had a better lender! Highly recommend!

My loan officer was brilliant! She was in constant contact with me every step of the way! Everything went quickly and smoothly!

Brittany was extremely helpful, knowledgeable, and responsive throughout the home buying process! She answered all of my questions and did everything she could to help things go quickly and smoothly.

Answered all my questions and never made me feel silly for a first time homebuyer undergoing the process!

Brittany was great to work with. She was fast and very informative.

Brittany was awesome to work with, she was very responsive and helped guide me through the process and made it very easy. I would highly recommend Brittany to anyone needing a mortgage. She is kind and knowledgeable.

Brittany was absolutely fantastic and such a pleasure to work with. She made sure to stay in contact with us as interest rates fluctuated, and to keep us moving along as things were needed. Even when we were just in the looking process, after a few of our first offers / buying processes fell through for Other reasons, she continued to stay in touch until we found the perfect house. I'd recommend Brittany over and over again!

We used Brittany Eckerle to help us purchase our first home. She made the process extremely easy and we were even able to close a couple weeks early. She was very helpful and knowledgeable. I would recommend Brittany to any home buyer, especially first time home buyers!

Brittany was absolutely amazing throughout the whole process. It felt like she really went above and beyond!

Brittany overall did an AMAZING job!! She was and is very helpful and knows her job very well. Every question I asked, she had an answer within minutes and was very quick at returning emails and/or texts. If anything came up, she was there to let me know what was going on, where I was in the process, etc. I was very pleased to have her with throughout this year and for helping me understand the home buying process. If I could rate her performance on a scale of 1 to 10, she deserves a 100 out of 10!

Our loan officer, Brittany Eckerle, was awesome to work with. We had a lot of questions and the movement of the rates was very stressful, but she did an amazing job of keeping up updated, sharing her thoughts on the market and making sure that she got the correct information to us in a timely manner. Closing was simple and easy with no surprises. We are thrilled with our new home and would use Brittany and Ruoff Mortgage again if we look to purchase a new home.

Brittany is amazing! She is so knowledgeable, available and ready to help in anyway she can. She was always willing to answer any questions we had. She definitely knows what she’s doing and made it so easy for us. Not to mention we closed even earlier than planned! She truly enjoys her job & helping others…She rocks!