I will work hard to help you achieve your homeownership goals.
98.81%Customer Satisfaction Rating
Hi, I'm
Cathy!
VP | Branch Manager
I will work hard to help you achieve your homeownership goals.
98.81%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Review 1
5.0
The whole experience was wonderful. Clear communication, expectations, and advice. Closing was a stress free process and felt like a mutual celebration. I knew my loan officers were truly happy for our family and wanted the best for us. We love our new home!
Jena Lee J.
Westfield, IN, September 7th, 2023 11:47 AM
Review 2
5.0
Michael and Cathy have been wonderful to work with for both of our home purchases, going above and beyond to ensure we were well informed and had the best experience possible. Communication was fantastic and overall it's been a pleasure working with them!
Kaitlyn O.
Noblesville, IN, August 19th, 2023 02:26 PM
Review 3
4.81
Quick response to request information on loan and application process. Thank you Michael and Cathy for your service.
Donna J R.
Columbia City, IN, November 9th, 2023 11:06 AM
Review 4
5.0
Michael and Cathy are a great team and are always quick to answer any questions. The transaction came together quickly and smoothly. It is a pleasure to work with them, and look forward to the next opportunity to work together.
Maxwell S R.
Indianapolis, IN, September 5th, 2024 11:19 AM
Review 5
5.0
Michael and Cathy are so wonderful to work with. As soon as rates started dropping Michael reached out to us about refinancing. They were always available to answer our questions, even after normal business hours.
Ryan E G.
Carmel, IN, August 22nd, 2024 03:07 PM
Review 6
5.0
Wonderful communication and follow-up throughout the entire process!
Jean P M.
INDIANAPOLIS, IN, August 8th, 2024 11:16 AM
Review 7
5.0
This is my third experience working with the Strawn team and it was once again Fantastic! They make the process seamless and enjoyable- the BEST in the business~
Scott M B.
Fishers, IN, August 1st, 2024 11:07 AM
Review 8
5.0
In addition to great communication and a user-friendly process with Loan Butler, I greatly appreciate the time Michael took to answer any questions I had. He was very patient with all my questions and informative.
Quanah J.
Indianapolis, IN, July 19th, 2024 08:33 PM
Review 9
5.0
Michael ensured a two week closing date, despite a bank holiday, and made it happen! He was always there to answer questions and even joined a 45 min phone call to help us understand the full picture.
Megan Elizabeth R.
Carmel, IN, July 15th, 2024 11:10 AM
Review 10
5.0
Cathy was great and really streamlined the process for us getting our first Indiana home.
David P S.
Carmel, IN, June 17th, 2024 11:48 AM
Review 11
5.0
We had a great experience and appreciated all of the communication throughout the process. This was our first time buying a home and we’re very grateful for all of the support we received from the team. Michael took our calls late in the evening and even when he was out of the office. Thank you all!
Anna S.
Carmel, IN, June 17th, 2024 11:42 AM
Review 12
5.0
Easy and informative
Alexandra B.
INDIANAPOLIS, IN, June 15th, 2024 12:22 PM
Review 13
5.0
Excellent communication and so eager to help! Cathy is detail oriented, which was greatly appreciated during our closing. Couldn’t have had anyone better to assist me as a first time homebuyer!
Kaelee G S.
Indianapolis, IN, June 12th, 2024 01:37 PM
Review 14
5.0
Michael & Cathy are excellent! They always provide clear and quick communication and things are very thorough!
Melissa L D.
Lizton, IN, June 8th, 2024 07:15 PM
Review 15
5.0
The whole process was easy and Michael and Cathy were a pleasure to work with. The communication was just right - called when I needed to act on a task in the portal. I think we closed in record time!
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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