I will work hard to help you achieve your homeownership goals.
98.56%Customer Satisfaction Rating
Hi, I'm
Cindy!
VP | Branch Manager
I will work hard to help you achieve your homeownership goals.
98.56%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
I cannot say enough about how spectacular Cindy was. From start to finish Cindy handled everything efficiently and smoothly. For all my questions and concerns... she was always there with prompt and friendly service. I never had to sit and wonder. She is very knowledgeable about her field. and was a pleasure to work with. Most of all she made the whole loan process less scary and easier. Even fun at times. I would recommend anyone looking to get a loan and want a smooth and worry-free process, go to Cindy. She’s is amazing and so is her staff. Kudos to you Cindy!
Therese H,
happy
client
Cindy is heaven sent! She makes this decision and process so smooth. Always on top of things. She was proactive at all times. Friendly and funny! I will send her as many referrals as I can.
Timothy M,
happy
client
Cindy is a rockstar and guided us every step of the way with our refinance. Issues came up with getting our subordination agreement from another bank and she got it done as she always does. I trust her with handling my family, friends, and will continue to send her more of my real estate clients in 2021!
Derek P,
happy
client
Everything was very well organized and easy! I like the educational course! It was very helpful! Cindy was great, she was highly recommended!
Dianna C,
happy
client
I was very happy with how quick we were able to close on our house. I would not change anything.
Brianna P,
happy
client
The communication is great. Thank you for responding quickly and keeping me updated. This is the best refinancing experience of my life. I was recommended by word of mouth. People are talking about the great, fast, transparent service you provide.
Rocio C,
happy
client
Cindy J was the best she is so easy to work with and she is timely and professional. She is an asset to your company!
Candace B,
happy
client
With our home failing inspection with 3 days to close. Cindy was able to switch to start processing for a new home and was able to have a clear to close in 15 days. This is the best customer service out there.
Herbert M,
happy
client
Cindy was absolutely amazing. She worked well with my work schedule and always had answers to my questions or found the answers quickly.
Kylie S,
happy
client
The entire team at Ruoff was awesome. Pleasure to work with all.
Garry D,
happy
client
Cindy was one of the most efficient loan officers we ever had. She was always one step ahead! She kept us well informed and was a pleasure to work with. Our loan process was very smooth due to Cindy’s watchful eye. There would be no one else that we would go to for our loan needs. We love her!
George H,
happy
client
Cindy was a pleasure to work with, very knowledgeable! When I had a question, she had the answer with no hesitation. No waiting for answers.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
Calculate what's best for
you
Use our calculator below to find an estimated monthly mortgage payment that
works for you. Please remember the dollar amounts displayed are not
guaranteed, and what you actually pay may be different. These estimates are
for educational purposes only.
2019