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Picture of Cynthia Mattox
Picture of Cynthia Mattox

Hi, I'm Cynthia!

VP | Branch Manager

I will work hard to help you achieve your homeownership goals.

98.48% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Cynthia!

VP | Branch Manager

I will work hard to help you achieve your homeownership goals.

98.48% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

In December 2014, I joined Ruoff Mortgage, Indiana's leading mortgage lender, and it became immediately apparent that our shared values—dedication, respect, and commitment to providing an unparalleled mortgage experience for clients—would shape my journey with this esteemed company. 

With over 28 years in the mortgage industry, I've understood the importance of mastering mortgage guidelines and recognizing each client's unique needs. Structuring the best-tailored mortgage solution to their specific lending requirements is a professional duty and a personal commitment. Recognizing that a home purchase is the most significant investment in one's life, I believe it's crucial to seek out a mortgage expert who is not only dependable but also capable of creating an environment that feels like "family." 

I am passionate about conveying to my clients the love and enthusiasm I hold for this industry, ensuring their mortgage journey is smooth and enjoyable. My licensing extends to Indiana, Illinois, and Florida, catering to the diverse needs of my clients, including the snowbird community. 

Beyond work, I enjoy spending time with my husband, Jeff, with whom I've shared 40 years of companionship. Our family, comprising three adult children, their spouses, and nine grandchildren, is the center of our world

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President's Club Member

President's club seal 2015
President's club seal 2016
President's club seal 2017
President's club seal 2018
President's club seal 2019
President's club seal 2020
President's club seal 2021
President's club seal 2022
President's club seal 2023

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you*

  • We worked with Cynthia Mattox 12 years ago when we bought the house that we recently sold. I remembered how smoothly the process was then in large part due to Cynthia. So I was happy to find that she was still working in the mortgage business now. She was extremely patient with us since we are not great with technology. She gave us other options if we were struggling with uploading documents, etc. We would highly recommend her to others!

    Bethany B, happy client
  • The speed at which Cindy was able to get my approval letter helped me secure the home I really wanted!

    Anne M, happy client
  • Cyndi and her team were absolutely phenomenal . Could not have asked for a better transaction. Cyndi kept us apprised of all situations. Our expectations were more than met. THANK YOU

    Diane E H, happy client
  • The service received and my experience with Ruoff was great. I used them on my original home purchase and again on my refinance. Cynthia was a pleasure to work with and the closing team was very professional and on time with prompt service and explanations of the close process. I would definitely recommend Ruoff Mortgage to anyone.

    MICHAEL G, happy client
  • From start to finish I was treated exceptionally by Cynthia! The numbers fell as expected or better.

    Nathan W, happy client
  • Cindy work her tail off. She even worked on our project on Sunday and emailed us on Sunday night. She went way above and beyond the call of duty to help us. I would recommend Cindy to everyone.

    David G, happy client
  • Cynthia and her team are amazing. They go above and beyond your expectations with making the loan process smooth and stress free.

    Kimberly M, happy client
  • Compared with previous home purchases, this was pretty smooth sailing. The whole process was efficient and timely.

    Elaine T, happy client
  • This is fastest and most enjoyable experience I have had is purchasing a home. Cynthia was a joy to work with. She had patience in answering my questions.

    Ron C, happy client
  • Great communication

    Christopher M M, happy client
  • We love Cindy!!! She was so nice and helpful and just an amazing person!! We always will recommend her to anyone who is looking to buy a house!

    Rebekah F S, happy client
  • We love Cindy!!! She was so nice and helpful and just an amazing person!! We always will recommend her to anyone who is looking to buy a house!

    Rebekah F S, happy client
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Why should you choose Ruoff?

71

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Calculate what's best for you

Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.

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I would love to hear from you!

Call me at 765.721.5456 or message me below!

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