I will work hard to help you achieve your homeownership goals.
99.50%Customer Satisfaction Rating
Hi, I'm
Dirk!
VP | Branch Manager
I will work hard to help you achieve your homeownership goals.
99.50%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Dirk and his team worked very hard to keep us moving throughout the whole process. We were refinancing our current home, and also purchasing a new vacation condo...his team worked hard to ensure that the two loans would move through the process quickly, easily, and seamlessly - and kept us informed along the whole process - so that we could close as soon as possible. We always knew the next step in the process and knew what to expect along the way. Kudos to Dirk and his crew!
Valerie S,
happy
client
We are not tech savvy but the process was easy for us. Dirk and his team gave us excellent guidance and kept us informed.
Steven B,
happy
client
Dirk was absolutely amazing to work with! He was always quick to reply to questions and very informative about the process. I would absolutely recommend Dirk and Ruoff to any of my friends and family.
Deanna C,
happy
client
I was surprised at how quick the whole process was from start to finish. Dirk communicated with me instantly even on a holiday weekend!! His assistant Kayla was also very prompt in returning any of my emails! I would definitely recommend them to all my family and friends!
Christina M,
happy
client
Customer service from Dirk is the main reason I went with Ruoff. He did a fantastic job and answered every question that I had. He always responded very quickly to my texts, calls, or emails. I have no suggestions for improvement. It couldn’t have been easier.
Jason R,
happy
client
It was a pleasure to work with Dirk because of his great attitude.
David L,
happy
client
Dirk was very responsive to our questions, even after hours. At the time of closing, our family had been affected by covid so they were able to make arrangements to do the closing from our vehicle. We definitely would recommend Ruoff, and Dirk, to our friends and family.
Sabrina E,
happy
client
Dirk went into his office on a Saturday night to get the information needed to answer my question. it was not an emergency, but I really appreciated the quick response. most people would have just waited till Monday.
Valerie G,
happy
client
We had a great experience. Dirk, Faith, and the title company were awesome!
Melissa W,
happy
client
Communication was outstanding!! Dirk was very knowledgeable and kept us informed along the way. Very fast from beginning to the end of the process!!
Mark M,
happy
client
We’ve worked with Dirk Webster now through multiple mortgages and he is a wonderful face to your company. I feel like this process is so easy. I know there is a lot of work that I never see with Dirk, Faith, and anyone else working on the loan, but they keep the customer experience incredibly smooth and easy. I don’t know how different roles are set up at Ruoff, but I can guarantee Dirk is out-performing his.
Matthew S,
happy
client
Everything was taken care of in a timely and professional manner. He was able to answer any of our questions and kept the stress out of the whole process.
Customer Satisfaction Score according to Customerville.
15
Days or less average
clear-to-close.
39
Years of helping
homeowners like you.
7
Milestones updating you throughout the process.
10
Minutes at the closing
table on average.
Calculate what's best for
you
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works for you. Please remember the dollar amounts displayed are not
guaranteed, and what you actually pay may be different. These estimates are
for educational purposes only.