I will work hard to help you achieve your homeownership goals.
98.10%Customer Satisfaction Rating
Hi, I'm
Don!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
98.10%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Review 1
5.0
I had Don Frazier as my Loan Officer and he did an amazing job! I’m a young first time home owner and he ensured to explain everything to me and answered all my questions!
Jaeleigha J M.
Fowler, IN, July 7th, 2024 01:57 PM
Review 2
5.0
Don was great. Very prompt and efficient. The whole experience was awesome.
Stacey P.
Hammond, IN, June 8th, 2024 01:53 AM
Review 3
5.0
The application and approval was very easy! Don was very knowledgeable and when we had more questions he set up a time for us to come in instead of trying to explain through email. We really appreciated that! If we could have signed authorizations in the beginning and had you guys pull information directly from the source would’ve been a lot easier. I don’t know if that’s an option but that part was a bit stressful. Overall, great company to work with!
Daouda A K.
Lafayette, IN, August 1st, 2023 07:06 AM
Review 4
5.0
No with my experience with don, I wouldn't change anything.
Bryan D P.
Lafayette, IN, August 7th, 2023 04:46 PM
Review 5
5.0
Don was knowledgeable and friendly throughout the whole process! We had run into some bumps with other mortgage companies since we are self-employed and have a housing allowance which makes our income more complicated to calculate compared to many jobs. However, working with Ruoff was a smooth and simple process!
Alisa H.
Lafayette, IN, June 20th, 2024 11:09 AM
Review 6
5.0
Our experience was amazing!! Communication was amazing alway there if we had questions
Sarah D.
Lafayette, IN, June 20th, 2024 01:46 PM
Review 7
5.0
Great customer service. Never had a doubt about the process. Don was great.
Aaron Dean P.
Lafayette, IN, June 29th, 2024 03:49 PM
Review 8
5.0
You guys were great! Thank you!!
Jasmine M.
Lafayette, IN, June 18th, 2024 11:04 AM
Review 9
5.0
All expectations were met hundred percent, Don thank you
Jecori J.
Lafayette, IN, August 18th, 2023 12:21 PM
Review 10
5.0
We got everything done in a timely manner
Charles F.
Lafayette, IN, June 2nd, 2024 11:12 AM
Review 11
5.0
Commitment to your customer to find them a product.
Shayna F.
Lafayette, IN, June 5th, 2024 02:49 PM
Review 12
5.0
Very good communication quick and easy process
Jeremy J B.
Lafayette, IN, September 4th, 2023 12:29 PM
Review 13
5.0
Don made the process easy to understand & simple to navigate through each step. He was quick with answers to all my questions. He was able to accommodate an earlier close date, when a last minute unavoidable conflict came up. I felt I had a friend by my side, from pre-qualification till closing, guiding each step!
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
Calculate what's best for
you
Use our calculator below to find an estimated monthly mortgage payment that
works for you. Please remember the dollar amounts displayed are not
guaranteed, and what you actually pay may be different. These estimates are
for educational purposes only.