I will work hard to help you achieve your homeownership goals.
99.00%Customer Satisfaction Rating
Hi, I'm
Emily!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
99.00%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
We started the journey with Emily back in July 2021 in the process to buy our second mortgage. There has been multiple challenges that came our way until we finally could close on a house in April , 2022. All throughout Emily has been patient and been with us and guiding us through the thick and thins to a point where we almost built a personal relationship with a Loan Officer over the phone.
She is extremely knowledgeable and resourceful and great at her job. She will go out of her way to be helpful and provide us with the best of information. Another thing about Emily is her availability.. she is available all the time, even when she is gone skiing up in the mountains, which I advised that she should stop doing :D
I would highly recommend Emily Hughes to anyone with any kind of Mortgage Loan related services.
Prabuddha K,
happy
client
Emily is very dedicated to her clients, she was always available and answered my calls immediately. On a personal note, she is professional, and friendly. I think very highly of her!
Paula V,
happy
client
Emily was extremely easy to work with and she 100% cares for her clients. She kept us in the loop every step of the way and continued to check in not leaving us hanging even when she was getting married we still felt like her number one priority. Fast response time and extremely caring with her work and others.
Andrew F,
happy
client
She worked really hard and wouldn’t give up. She kept me well informed and updated with the whole process. Made sure I was educated in the things I was completely new in. Overall very courteous and extremely friendly. Very nice to work with.
Danny D,
happy
client
I worked with Emily, she was very patient in explaining every detail of the loan to me, she was also quick and very efficient in getting it done. She would always answer the phone and give me updates of the process. Working with Emily was great because she always had a great attitude
So big thanks to Emily for making this process easy and fast!
Jose S,
happy
client
I Had an amazing experience with Emily. I am a first time home buyer who knows nothing. She pointed me in all the right places to get answers and got my loan done in 4 DAYS.
Eric T,
happy
client
Emily made our buying experience great and I would highly recommend to my family and friends for future purchases. She was very detailed and honest throughout the whole process. We were able to close on time!
Gerardo R,
happy
client
My wife and I had the pleasure of working with Emily. She helped us end to end with our first home purchase. The experience was unbelievably smooth. Emily made it her mission to reach out whenever needed and did everything in her power to make sure we got the property we desired. I would definitely work with her again and highly recommend her and her team. Bravo Emily. If I could offer 10 Stars I would!!!!!!
Chris B,
happy
client
Emily has been such a great help with purchasing our second home. Emily would always take out calls, day or night, and answer any questions we had. I would recommend Emily to anyone looking to purchase a new home.
Nichole K,
happy
client
Best service, professionalism and customer commitment! Emily Hughes made the process of buying a house easier than what we could have ever imagine. She help us every step of way, answer all of our questions over and over, and went above and beyond to help us buy our house. I would highly recommend giving them a call if you plan to buy within the next few months, they will set up for success once you have find your home.
Frances L,
happy
client
As first-time homebuyers, my wife and I were petrified of this process and had approximately 10,000 questions. Emily Hughes answered (and continues to answer) every question we have had, and then some, with grace and humor. Her knowledge of everything mortgage related has made this a nearly effortless situation for us.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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