I will work hard to help you achieve your homeownership goals.
97.07%Customer Satisfaction Rating
Hi, I'm
Erica!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
97.07%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Erica was great to work with! She answered every question that I had in Avery timely manner with excellent knowledge. I was so scared to start the process of purchasing a home but Erica calmed my mind and helped in every way she could
Amy M P,
happy
client
Erica was very knowledgeable and made the entire transaction so easy. She was on top of things at all times and quick to handle any all my concerns. I also really loved the online access to easily upload necessary documents quickly.
Michele G,
happy
client
Erica is one of the most helpful and knowledgeable loan officers I have ever met. She made us feel like family the way she looked after us and I would recommend her to anyone.
Michael G M,
happy
client
Eric was professional and very nice and accommodating. I feel as if we became friends and almost family through our experience together.
Cynthia C,
happy
client
Erica is great. She lets you know everything that is going on during the process. Couldnt ask for a more pleasant experience.
James B. C,
happy
client
Erica made the process as easy as it could be. Will use her if we need loan services in the future.
Lauren M B,
happy
client
She was amazing.
Donald A L,
happy
client
It was a very smooth process thanks to our Erica. We did love the communication on such a variety of formats made available to us.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
Calculate what's best for
you
Use our calculator below to find an estimated monthly mortgage payment that
works for you. Please remember the dollar amounts displayed are not
guaranteed, and what you actually pay may be different. These estimates are
for educational purposes only.