I will work hard to help you achieve your homeownership goals.
99.14%Customer Satisfaction Rating
Hi, I'm
Gene!
VP | Branch Manager
I will work hard to help you achieve your homeownership goals.
99.14%Customer Satisfaction Rating
Gene Cooney | NMLS: 438579 | KY: MC828003
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Review 1
4.87
Getting all updates on time and helped where I needed.Thank you.
Mukesh Kumar J.
Columbus, IN, July 29th, 2025 11:56 AM
Review 2
5.0
Gene was terrific. It didn't matter what time of day it was, late evening, he was there for us. He made our experience as easy as it could be, and we were able to close on our home very quickly. We will recommend Gene to any of our friends that are looking for a home.
Eric W S.
Batesville, IN, December 17th, 2023 03:14 PM
Review 3
5.0
Being first time home buyers, the process can be overwhelming. Gene was completely understanding, always taking time to answer any questions that we had within minutes. We were super impressed by his great communication skills throughout the entire process!
Dustin Michael P.
Seymour, IN, December 15th, 2023 04:24 PM
Review 4
5.0
Gene went above and beyond to assist me during this time. What he didn't know intil closing is that he was helping a mom of 2 get out of a DV situation. He got everything taken care of quickly. Now I am safe in my home with my 2 daughettos. I can't thank him enough for all he did and how fast he got it done.
Jessica D M.
Seymour, IN, October 6th, 2025 06:48 AM
Review 5
5.0
Everything was explained very clearly and Gene was very easy to work with!
Charles A R.
Rushville, IN, October 4th, 2025 01:45 AM
Review 6
5.0
Gene always responded within five minutes, answered any questions we had, and was willing to work outside of normal work hours just to get things rolling. I could not recommend Gene more! I will go with him every time.
Colton W C.
Seymour, IN, September 22nd, 2025 11:29 AM
Review 7
5.0
We were first time home buyers and had absolutely no idea what we were doing! Gene Cooney with Ruoff was execel with explaining every detail and making sure we understood and knew what to expect!
Makayla S H.
Westport, IN, September 30th, 2025 02:55 PM
Review 8
5.0
All of this was new to me and I feel like it just couldn't have gone better. Gene really took the time to answer all my questions in ways I could understand and made it so easy and stress-free. I appreciate that somuch because I've heard it can be super stressful. Thank you Gene. You really are the best. You will always be my first recommendation. Thanks Ruoff for everything. I love the house ❤️
Jodi L R.
Grammer, IN, September 30th, 2025 12:07 PM
Review 9
5.0
Being a first time homebuyer I was clueless at the start, however Gene was excellent at explaining and guiding me through out the process.
Kiley D S.
Greensburg, IN, September 3rd, 2025 11:05 AM
Review 10
5.0
Gene was great to work with!
Marcus O M.
Batesville, IN, August 23rd, 2025 09:02 PM
Review 11
5.0
Excellent service. I highly recommend Gene for mortgage loan service.
Sliman B.
Seymour, IN, September 2nd, 2025 11:53 AM
Review 12
5.0
Gene went above and beyond! He made this whole process super easy and stress free!
we had doubts about using this company at the begining but I am so glad we did.
Manolo E A.
Greensburg, IN, August 30th, 2025 02:53 PM
Review 13
5.0
Gene, was there all through the process with us. He was very accommodating would absolutely recommend him to my family and friends
Gerald T G.
GREENSBURG, IN, August 30th, 2025 07:30 AM
Review 14
5.0
Communication was an A+. I was able to get ahold of Gene practically any day, any time. Very quick and smooth process as well.
Evan D B.
Greensburg, IN, August 5th, 2025 12:54 PM
Review 15
5.0
Gene kept us informed every step of the way! Did a little onlinw chat as well, and that was great!
*Based on
2024
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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