2025
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Getting all updates on time and helped where I needed.Thank you.
Mukesh Kumar J.Columbus, IN, July 29th, 2025 11:56 AM
Gene was terrific. It didn't matter what time of day it was, late evening, he was there for us. He made our experience as easy as it could be, and we were able to close on our home very quickly. We will recommend Gene to any of our friends that are looking for a home.
Eric W S.Batesville, IN, December 17th, 2023 03:14 PM
Being first time home buyers, the process can be overwhelming. Gene was completely understanding, always taking time to answer any questions that we had within minutes. We were super impressed by his great communication skills throughout the entire process!
Dustin Michael P.Seymour, IN, December 15th, 2023 04:24 PM
Gene was excellent to work with, made everything seamless and easy! He's very knowledgable and answered any questions through the process very quickly! Easy to use Loan Butler, nice option! I would highly recommend Gene and Ruoff Mortgage! Thank you!
Amy E.Greensburg, IN, April 22nd, 2026 12:53 PM
We had a scare that the sellers were going to back out at 9:30pm the night beforethe before the closing and I called Gene and he answered and walked us through what to do! We closed the next day! He don't have to ans the phone call but he did! I will forever use Gene at Ruoff!
Hadassah N T.Albany, IN, April 21st, 2026 11:26 AM
Gene was always so quick to respond to my questions! He explained it in layman's terms and therefore gave me a clearer picture of the whole loan process. Gene truly is at the top of his game. I was very impressed!!!
Lisa S S.Scipio, IN, April 15th, 2026 12:23 PM
This is the second home I have bought thru ruoff and both times were beyond expectations gene knows what he is doing and makes the whole process easy and stress free
Richard A W.Greensburg, IN, April 1st, 2026 01:46 PM
Gene was so easy to work with, answered all questions and made our first home purchase a piece of cake. Will always recommend Gene to anyone looking to buy a home!
Aschlyn L G.Greensburg, IN, March 31st, 2026 04:02 PM
Gene was fantasti! communication was 10/10 and Lori was great also! Everything went smooth even with switch from USDA to FHA. thank you so much for getting us this home!
Noah W G.Greensburg, IN, March 31st, 2026 01:00 PM
Gene and his whole team went way above and beyond for me and my family. I can't recommend them enough.
Shane Lee B.Greensburg, IN, March 30th, 2026 01:27 PM
Working with Gene at Ruoff Mortgage was an outstanding experience from start to finish. He made the entire mortgage process smooth, clear, and stress-free. Gene was always available to answer questions, explain each step, and make sure we felt confident in every decision along the way. What really stood out was his responsiveness and attention to detail. No matter when we reached out, he got back to us quickly and made sure everything stayed on track. Buying a home can be overwhelming, but Gene made the process feel easy and well organized. Thanks to Gene’s professionalism, knowledge, and dedication, we were able to close without any issues. I would highly recommend him to anyone looking for a mortgage or refinancing. He truly goes above and beyond for his clients.
Christopher E.Greensburg, IN, March 16th, 2026 11:09 AM
Gene was proactive and knowledgeable throughout the entire process. He kept me informed, communicated regularly, and made the refinancing completely painless! We appreciate being able to sign socuments electronically ahead of time to keep the closing short and sweet. Gene is an excellent lender and I would recommend him to anyone!
Claire E F.Greensburg, IN, March 2nd, 2026 11:16 AM
All of it
Lisa K. M.Greensburg, IN, February 27th, 2026 03:19 PM
Gene was incredible though our entire experience! Very honest, helped us get on the path to home buying, and extremely supportive along every step of the way.
Andrew B.Greensburg, IN, February 24th, 2026 12:22 PM
Friendly staff. No surprises.
Candice E.Westport, IN, March 6th, 2026 11:10 AM
Gene is always a pleasure to work with. Makes the process seem easy.
Bradley B.Rushville, IN, February 16th, 2026 12:25 PM
Branches throughout
the US.
Customer Satisfaction Score.*
Days or less average
clear-to-close.**
Years of helping
homeowners like you.
Milestones updating you throughout the process.
Minutes at the closing
table on average.
*Based on
2025
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http:
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http:
Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.