High Contrast:
Get Started
Picture of Jacklyn Bolan
Picture of Jacklyn Bolan

Hi, I'm Jacklyn!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

99.05% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Jacklyn!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

99.05% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
Get Started

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you

  • Review 1

    Source of Rating Icon

    Great communication and transparency

    Hunter W.

    Muncie, IN, July 4th, 2024 06:03 PM

  • Review 2

    Source of Rating Icon

    Jacklyn was very knowledgeable of the loan process! She had great communication and kept us informed throughout the whole process. She was able to answer any questions we had, and also gave me some tips to improve my credit score so that way she could get us a better interest rate. Thank you for everything!!

    Colton G.

    Yorktown, IN, July 26th, 2024 01:43 PM

  • Review 3

    Source of Rating Icon

    Laughed a lot and easy to talk to

    Jeremy S F.

    Muncie, IN, July 4th, 2024 12:59 PM

  • Review 4

    Source of Rating Icon

    Professionalism, communication, and the willingness to work with us at any time to answer our questions and assist us with our new mortgage.

    Julie A F.

    Muncie, IN, July 2nd, 2024 08:13 AM

  • Review 5

    Source of Rating Icon

    Great customer service

    Brittany B.

    Eaton, IN, June 30th, 2024 12:04 PM

  • Review 6

    Source of Rating Icon

    They did the most for us, went above and beyond when we ran into problems. Thank you

    Claudia B I.

    Muncie, IN, June 18th, 2024 11:03 AM

  • Review 7

    Source of Rating Icon

    Jacklyn was wonderful and amazing to work with. Everything was completed timely and I knew where we were every step of the way!

    Emilee G.

    Muncie, IN, June 6th, 2024 11:08 AM

  • Review 8

    Source of Rating Icon

    Jacklyn was very easy to work with and was always there every step of the way to answer questions and make sure we knew what was going on. As a first time home buyer she made the process super easy which we appreciate so much.

    Danielle P.

    Muncie, IN, May 25th, 2024 10:51 PM

  • Review 9

    Source of Rating Icon

    Jacklyn was so friendly and helpful. She was quick to respond to questions and was always there if we needed her.

    Jennifer P.

    Muncie, IN, May 24th, 2024 12:51 PM

  • Review 10

    Source of Rating Icon

    It was soooooo smooth

    Thomas C N.

    Muncie, IN, May 19th, 2024 12:09 PM

  • Review 11

    Source of Rating Icon

    Jackie is always great and easy to work with!

    Courtney J B.

    Muncie, IN, May 16th, 2024 03:48 PM

  • Review 12

    Source of Rating Icon

    She was great!

    Sarah S.

    Muncie, IN, March 29th, 2024 09:17 PM

  • Review 13

    Source of Rating Icon

    Wonderful communication, thorough explanations of processes. Knowledgeable staff. Easy online document preparation.

    Ryan Daniel S.

    Elwood, IN, January 6th, 2024 06:36 PM

See More

Why should you choose Ruoff?

70

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Calculate what's best for you

Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.

Stay connected.

I would love to hear from you!

Call me at 765.749.5513 or message me below!

Download our !