I will work hard to help you achieve your homeownership goals.
97.33%Customer Satisfaction Rating
Hi, I'm
Jacklyn!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
97.33%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Review 1
5.0
Jacklyn was super friendly and sweet. She was also Very knowledgeable. I felt like I was actually talking to a person and was being taken care of through the process.
Aiden V.
Yorktown, IN, August 1st, 2024 01:25 PM
Review 2
5.0
My Lender was excellent to work with. Filled me in on everything and helped answer questions that needed answered She was just going above and beyond to help me get through the loan process.
Michael S.
Alexandria, IN, August 1st, 2024 12:13 PM
Review 3
5.0
Fast and very
Sherian R.
Muncie, IN, November 26th, 2024 11:41 AM
Review 4
5.0
Kept us up to date on loan
Jerry P.
Indianapolis, IN, November 12th, 2024 02:44 PM
Review 5
5.0
Jacklyn made the experience very easy. She always answered my calls/text at any time day or night. I'm an overthinker and she was very detailed on the next steps and what to expect. I'd recommend her to future buyers or sellers!
Kelsey P.
Portland, IN, April 6th, 2024 11:47 AM
Review 6
5.0
The loan process was quick and easy compared to other lenders I’ve dealt with in the past. I would use Ruoff again and recommend them to anyone needing help with a home loan.
Christopher T.
Muncie, IN, October 1st, 2024 11:04 AM
Review 7
5.0
Jacklyn is the best, she helped us navigate our rental purchase with ease. We couldn’t of done it without her!
Amanda T.
Muncie, IN, September 30th, 2024 06:58 PM
Review 8
5.0
We were listened to and heard with our questions! We never were made to feel less or dumb when we were confused about something.
Stephen W M.
Muncie, IN, September 28th, 2024 11:21 AM
Review 9
5.0
Everything flowed well, Jacklyn is nice and personalable, online signing is intuitive and I appreciate how we were top of mind for ReFi.
Isaac J L.
Muncie, IN, September 18th, 2024 11:03 AM
Review 10
5.0
Jackie is the best! She answered every question and concern we had along the way. She made the process seamless for us. I’ll use her forever!!
Taylor J M.
DALEVILLE, IN, August 11th, 2024 06:40 PM
Review 11
5.0
Once I found the house I wanted, everything went a lot quicker than expected!
John E. H.
Muncie, IN, July 30th, 2024 07:10 AM
Review 12
5.0
Great communication and transparency
Hunter W.
Muncie, IN, July 4th, 2024 06:03 PM
Review 13
5.0
Jacklyn was very knowledgeable of the loan process! She had great communication and kept us informed throughout the whole process. She was able to answer any questions we had, and also gave me some tips to improve my credit score so that way she could get us a better interest rate. Thank you for everything!!
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
Calculate what's best for
you
Use our calculator below to find an estimated monthly mortgage payment that
works for you. Please remember the dollar amounts displayed are not
guaranteed, and what you actually pay may be different. These estimates are
for educational purposes only.