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I will work hard to help you achieve your homeownership goals.
I will work hard to help you achieve your homeownership goals.
From finding your perfect home to moving in, we've got you covered.
Need a lower monthly payment, or want to get cash out? Learn more about your options.
Get your house on the market, and look for your next home!
This was a great experience. Jan was incredibly helpful and responsive. She took the time to explain everything to us and made sure we understood everything. We felt comfortable and knew that if we had questions Jan would answer them immediately.
Timothy J B.MISHAWAKA, IN, May 15th, 2024 09:08 AM
Jan was always checking in and made me comfortable enough to ask questions when I was confused. During closing she made sure to interrupt and explain things further if she felt it was necessary.
Alexis M G.Granger, IN, February 19th, 2024 02:22 PM
Jan did a great job! Communication was excellent, and she always explained anything I didn't understand. She was great to work with, very friendly, extremely knowledgeable, detail-oriented, and patient! She even came to my closing to support me and give me useful tips. I would absolutely 100% recommend her! Thank you Jan!
Nichole K S.Mishawaka, IN, July 4th, 2023 09:20 AM
Jan is great! She was very knowledgeable, personable, and helpful. We particularly enjoyed spending time together and walking through what the finances looked like, along with how they may play out with different interests and points. We would love to continue to do business with her and the Ruoff team. Not sure if there is a box later in this survey that asks how you all could do better, but my thoughts would be to increase her salary, more treats around the office, an extra day of PTO, and maybe a bigger window. This review may be biased, but something to explore for the future.
Daniel S.Granger, IN, May 5th, 2025 11:09 AM
Jan is tne best in tne business amd I'm in the industry!!! She the best!!
Leah M.Elkhart, IN, April 22nd, 2025 01:21 PM
Jan was great. This was a quick close and everything went smooth!
Christina W.Elkhart, IN, April 7th, 2025 04:34 PM
Jan was extremely personable and friendly. She helped us to keep moving through our action steps in a timely manner.
Kristine H H.Warsaw, IN, April 3rd, 2025 12:37 PM
Closing costs were better than initial estimate. Jan kept us informed every step of the way and helped us to work through the issues we encountered during the process.
Jeptha R H.Warsaw, IN, April 1st, 2025 02:11 PM
Jan was fantastic to work with! Everything went smooth! She answered all of my questions and kept me up to date on everything as it came thorugh!! Highly recommend!!
Denise C.South Bend, IN, March 18th, 2025 11:21 AM
Jan made this an easy and arguably fun process. It was a stark contrast to the horror stories I heard from other people about their experiences.
Jason L S.Niles, MI, March 5th, 2025 11:36 AM
Jan was very kind, and always quick to respond. She explained the buying process well and made it very smooth for us!!
Candace T.Niles, MI, March 6th, 2025 05:27 PM
Jan was very knowledgeable and her communication throughout the entire process was amazing!
Hope H.South Bend, IN, March 3rd, 2025 11:09 AM
Was able to work with us under time constraints and from previous lender not being able to work with us . Very knowledgeable and a joy to work with. enjoyable process .
Kolt R.South Bend, IN, February 24th, 2025 04:27 PM
Jan made the home buying process clear and understandable! I would 100 percent recommend Jan to anyone buying a house! She was an absolute pleasure to work with!
Autum E B.South Bend, IN, February 4th, 2025 11:15 AM
Overall Jan was very helpful and made it a great experience
Cosette D.Mishawaka, IN, December 18th, 2024 09:47 AM
Yes excellent
Shaylee G N.Niles, MI, November 24th, 2024 03:13 PM
Branches throughout
the US.
Customer Satisfaction Score.*
Days or less average
clear-to-close.**
Years of helping
homeowners like you.
Milestones updating you throughout the process.
Minutes at the closing
table on average.
*Based on
2024
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http:
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http:
Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.