I will work hard to help you achieve your homeownership goals.
99.13%Customer Satisfaction Rating
Hi, I'm
Kelly!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
99.13%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Review 1
5.0
Kelly and Fern were very helpful during my loan process. I am blessed that they were able to help me on my new chapter and my new home.
Megan E B.
Niles, MI, February 1st, 2024 01:10 PM
Review 2
5.0
Kelly and Fern were amazing throughout the whole process!
Melissa M S.
Niles, MI, February 6th, 2024 02:14 PM
Review 3
5.0
Our loan officer went above and beyond. Answered questions quickly.
Anthony W S.
Berrien Springs, MI, October 27th, 2023 02:01 PM
Review 4
5.0
Our agent was always willing to help get things done in a timely manner
Jody L O.
BUCHANAN, MI, December 2nd, 2023 11:39 PM
Review 5
5.0
We worked with Kelly and Fern. They both were excellent! Any and all questions were answered fast. It was a very smooth process with little to no worries because they knew what they were doing. We appreciate all their hard work and will be recommending them to anyone looking to refinance or purchase a home.
Janelle M S.
Berrien Springs, MI, October 27th, 2023 11:46 AM
Review 6
5.0
The experience was great! Kelly even helped me get help with closing costs. Kelly was quick to respond and kept me in the loop. She also explained things that I did not understand. Overall an amazing job done!!
Marlena A.
January 5th, 2023 08:43 AM
Review 7
5.0
James P.
January 5th, 2023 10:18 AM
Review 8
5.0
Everything went smoothly and quickly
Brandon C.
January 18th, 2023 05:42 AM
Review 9
5.0
Kelly was amazing!! Thank you for everything.
Darla W.
March 28th, 2023 09:40 AM
Review 10
5.0
Just my underwriter would have been better
Andrew R.
April 4th, 2023 02:30 AM
Review 11
5.0
We were working with a different lender who was not making us happy. Ruoff gave us more information in 20 minutes than we had gotten all month. Kelly and Fern were incredible! Thank you so much!
Dawn R M.
Three Oaks, MI, June 8th, 2023 12:31 PM
Review 12
5.0
I think it went very well!
Charles E. S.
Berrien Springs, MI, June 19th, 2023 05:14 PM
Review 13
5.0
Kelly was so easy and wonderful to work with!!! The loan application was incredibly easy and process was straightforward. I will highly recommend Kelly to everyone!!!
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
Calculate what's best for
you
Use our calculator below to find an estimated monthly mortgage payment that
works for you. Please remember the dollar amounts displayed are not
guaranteed, and what you actually pay may be different. These estimates are
for educational purposes only.