I will work hard to help you achieve your homeownership goals.
98.51%Customer Satisfaction Rating
Hi, I'm
Kim!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
98.51%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Review 1
5.0
Very clear communication and amazing education about the loan process
Samantha S W.
Jackson, MI, August 18th, 2023 12:07 PM
Review 2
5.0
Nothing everything went perfectly
Deborah K K.
Jackson, MI, November 10th, 2023 11:03 AM
Review 3
4.87
Kim was always available to answer any of my questions. Kim also kept me informed through the whole process of the steps my loan was in.
Jessica R O.
Westland, MI, November 10th, 2023 11:26 AM
Review 4
5.0
Kim was absolutely wonderful! The whole buying a house process seems scary but she eased my mind and stayed in communication with me on everything and made sure I understood every document. I would highly recommend Kim to anyone!
Christina H.
Jackson, MI, September 26th, 2024 11:23 AM
Review 5
5.0
Courtesy, friendly, a very pleasant experience 😎!
Michael S.
Jackson, MI, September 2nd, 2024 11:03 AM
Review 6
5.0
I like how you guys did everything you can for me to get this house and did not give up on
Tonya D.
Flint, MI, September 15th, 2024 02:25 PM
Review 7
5.0
Kim did so much for the Claffey family. She brought our dream of home ownership into reality and worked with us every step of the way. I would highly recommend anyone looking to purchase a home to connect with Ruoff Mortgage
David C.
Jackson, MI, August 31st, 2024 11:14 PM
Review 8
5.0
I always felt like I was the most important customer on the list.
Neva C S.
Jackson, MI, August 30th, 2024 06:29 AM
Review 9
5.0
Kim was absolutely fantastic, she explained the process clearly and thoroughly and was excellent at communicating with us throughout the process. Thank you so much!
William M H.
Ypsilanti, MI, August 27th, 2024 11:09 AM
Review 10
5.0
Kim did everything she said she would do. Very honest and hardworking. Would recommend her and your company
Jason F.
Farwell, MI, August 26th, 2024 11:26 AM
Review 11
5.0
Kim was very nice, responsive, and listened to our goals and answered all our questions very thoroughly. This was our first home so we were nervous going in, but she really helped us figure out what was in our budget and the best payment for us. She's been a big help along the way.
Melinda M H.
Ypsilanti, MI, August 26th, 2024 11:25 AM
Review 12
5.0
Made the whole experience stress free
Robert M.
Jackson, MI, August 22nd, 2024 11:04 AM
Review 13
5.0
Kim was amazing. She explained everything, answered questions, and was available for any clarification. We are extremely happy with her attention to detail. 10/10 would recommend Kim.
Susan B.
Jackson, MI, July 30th, 2024 11:32 AM
Review 14
5.0
Easy access to e sign documents. Kim was great at communicating and keeping us up to date with status. Highly recommend!
Brandon B.
Jackson, MI, July 29th, 2024 11:28 AM
Review 15
5.0
Just overall great customer service?
Jeffrey Todd H.
JACKSON, MI, July 22nd, 2024 11:30 AM
Review 16
5.0
Kim was absolutely amazing and very thorough throughout the whole process. I wohod recommend her to anyone that i know. Everything went smooth!
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
Calculate what's best for
you
Use our calculator below to find an estimated monthly mortgage payment that
works for you. Please remember the dollar amounts displayed are not
guaranteed, and what you actually pay may be different. These estimates are
for educational purposes only.