I will work hard to help you achieve your homeownership goals.
98.93%Customer Satisfaction Rating
Hi, I'm
Kristen!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
98.93%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Review 1
5.0
Kristen and Ruoff have been great! Kristen made it so easy to ask any questions. I love that I was able to do most of the process through email which made it easier to continue on with life, work, and buying/selling. I’ll recommend to everyone!
Kristie R.
New Ross, IN, June 2nd, 2024 01:05 PM
Review 2
5.0
I recommend Kristen to anyone. She was so sweet and answered all my crazy questions. No matter what time of day it was, she got back to me fast. Kristen was so sweet and I just loved working with her! Couldn’t have asked for a better person to help me buy my first home! Will definitely use her again in the future and will be recommending her to all of my friends! Anyone that uses her will not be disappointed. She was amazing! 💕
Taylor M T.
Lafayette, IN, December 4th, 2023 11:19 AM
Review 3
5.0
Kristen was amazing made the whole process very easy and would love to work with her if we ever need to do it again
Jewelyin T F.
Greentown, IN, December 26th, 2023 06:52 PM
Review 4
5.0
Kristen is amazing !!
Hannah L R.
Greentown, IN, December 27th, 2023 12:59 PM
Review 5
5.0
She was knowledgeable and very helpful, very prompt on responding back to my emails and letting me know about updates , wonderful service overall ! Loan butler made the process very easy.
Thomas J K.
Logansport, IN, January 20th, 2024 11:40 AM
Review 6
5.0
Everything went smoothly!
Megan L M.
Tipton, IN, February 22nd, 2024 10:55 AM
Review 7
5.0
Kristen did amazing! She was very quick to respond at any time I needed her. We closed in about 21 days which was super quick and awesome!
peytonrhurst24
Lafayette, IN, September 24th, 2023 11:21 AM
Review 8
5.0
One thing I think you guys did very well was communicate and notify me if you need anything. Also my loan officer made this a very stress free process.
Mel A.
January 2nd, 2023 06:22 AM
Review 9
5.0
Kristen was down to earth and very kind. willing to level with me on realities of the situation
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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