Replying as soon as you did and working with me to find out the best way to go about things. I walked into this knowing very few things and Kyla was there to walk me through every step and made it a lot easier than what I had thought it would’ve been. If I needed to change something or get something to her she would let me know right away. She made the communication part very easy for me. I will definitely recommend Ruoff to future first time home buyers.

We got a feeling of comfort knowing that Kyla was handling things, effectively handling each question or issue that arose.

Kyla was very helpful in creating solutions for the problems we encountered. She did a great job of keeping us informed and troubleshooting issues.

Kyla kept after it we had several "roadblocks" along the way but she was persistent and we got thru them.

Kyla Henry did an excellent job of keeping us informed and updating us throughout the process. She has excellent customer service and was only a call away.

Getting emails updating me on the status of my loan was great.

Kyla was extremely knowledgeable and helpful throughout the experience. Even with the testing times that we are going through during the pandemic she persisted. Always a step ahead in keeping me informed, she really made what would I expected to be a stressful event very simple. I do like the features of the Ruoff website as well, everything was made to be accommodating to the customer. Very pleased overall, Thank You.

Kyla was extremely easy to work with. She was very organized and got us through our home buying experience with no stress at all. Not only that, but she went above and beyond and assisted us with some other homebuying processes that were technically out of her hands. We could not be happier with our choice to go with Kyla and the Ruoff team.

Smooth process all the way around. We really like Kyla!

The best loan officer in the business.

Kyla made the entire process as easy and as quick as possible. Every aspect of her work was extremely effective and really helped work around a very busy schedule. Kyla was helpful when searching for homes and receiving quotes and also made the closing process easily understandable. I would recommend Kyla and Ruoff to anyone.

Kyla was very easy to work with and even after hours would answer questions and figure things out for us. I honestly can't think of anything that I wish would have gone differently.