I will work hard to help you achieve your homeownership goals.
99.05%Customer Satisfaction Rating
Hi, I'm
Kyla!
VP | Branch Manager
I will work hard to help you achieve your homeownership goals.
99.05%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Review 1
5.0
Kyla worked night and day to get everything set up from start to finish.
Dylan S K.
Madison, IN, November 25th, 2023 11:46 AM
Review 2
5.0
This is not the first time we have used kyla and we will continue to recommend her to anyone looking for a home loan. She simplifies everything so it is non stressful (as it can be) and makes sure to keep clients updated every single step of the way. She goes above and beyond to make sure deadlines are met and her clients understand the process. No recommendations, she is wonderful at her job :)
Christian A B.
Osgood, IN, November 19th, 2023 07:17 PM
Review 3
5.0
As a first time buyer everyone I knew and talked too was telling me what a stressful and challenging task buying a house was.. Kyla made it the exact opposite and I didn’t have a worry in the world. Simple, fast, and stress free.
Dalton J K.
Madison, IN, January 18th, 2024 04:14 AM
Review 4
5.0
Easy to understand the mortgage details. Wonderful work ethic. Nothing was hidden, everything was up front an direct!
Cameron S. S.
Madison, IN, July 13th, 2024 05:15 PM
Review 5
5.0
Everything
Kaleb R A.
Vevay, IN, July 6th, 2024 11:19 AM
Review 6
5.0
Kyla was amazing. She was very professional while also being very casual, fun, and friendly to keep me calm and collective through my first home buying experience.
Chandler G. C.
Indianapolis, IN, June 26th, 2024 11:26 AM
Review 7
5.0
Kyla made the house buying experience so easy and straight forward.
Lukas H.
Madison, IN, June 10th, 2024 01:03 PM
Review 8
5.0
Kyla was really great to work with, always responsive, and was very knowledgeable about the process
Nicholas N J.
Carmel, IN, May 20th, 2024 11:02 AM
Review 9
5.0
Kyla was absolutely amazing!! She was in constant communication with us - no matter what time of day or night! Going through a mortgage process is stressful, but Kyla alleviated that stress. We felt like we were never bothering her with our questions, and she also seemed genuinely happy for us and our new home :) Would highly recommend Kyla! We are grateful for her!!
Megan M B.
Carmel, IN, May 20th, 2024 08:57 PM
Review 10
5.0
Kyla was amazing!! 10/10 would recommend her to anyone looking for a mortgage!
Katherine N M.
Hanover, IN, May 5th, 2024 11:49 AM
Review 11
5.0
Kyla went above and beyond to make the loan process smooth and simple. She is very detailed and answers questions quickly. I will definitely recommend her to others needing a home loan!
Kathryn J. G.
Milan, IN, May 5th, 2024 01:21 PM
Review 12
5.0
Kyla was lovely to work with. She was quick to get back with us and answer any questions we had. She was so helpful and friendly. The whole process went so smoothly. I would recommend her to anyone! Thanks, Kyla!
Elizabeth M.
Versailles, IN, April 15th, 2024 11:08 AM
Review 13
5.0
Professional and helpful
Jennifer A R.
Indianapolis, IN, April 4th, 2024 11:35 AM
Review 14
5.0
Kyla was very knowledgeable and quick to answer any questions I had! I was referred to her from someone who has bought homes through Kyla in the past and I will forever refer her now as well! 10/10 experience I got the house I wanted and with a quickness!
Emily L.
Knightstown, IN, April 9th, 2024 10:04 PM
Review 15
5.0
I had shopped mortgage companies. Kyla was straight forward and very helpful with the questions I had. I would recommend her and Ruoff to anyone who asks me.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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