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Picture of Lisa O'Nan
Picture of Lisa O'Nan

Hi, I'm Lisa!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

100.00% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Lisa!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

100.00% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
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What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you

  • Review 1

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    Lisa is amazing at what she does!! I recommend her to everyone I know.

    Lacey P.

    Henderson, KY, May 28th, 2024 06:37 PM

  • Review 2

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    Lisa made this whole process so easy and seamless. I could not have imagined getting this done without her. Would recommend her to any and all of my friends/family looking to buy.

    Hannah M.

    HENDERSON, KY, October 30th, 2023 09:08 PM

  • Review 3

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    Lisa was great with the whole process. She was able to help me so much and answer any questions I had. I would definitely recommend her to anyone.

    Shonda M G.

    Henderson, KY, November 30th, 2023 12:09 PM

  • Review 4

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    Lisa was on top of things and when way beyond working normal banking hours.

    Ashley K.

    Owensboro, KY, July 19th, 2024 11:04 AM

  • Review 5

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    Lisa was on top of everything! She made the whole process super smooth, even with us being out of the country the week before closing. Overall, amazing experience with fantastic people and would recommend her to anybody looking for a house!

    Malayna M.

    Henderson, KY, June 14th, 2024 11:48 AM

  • Review 6

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    Ms. O’Nan was very professional and polite about my purchase. She was timely and consistent. Her office was near mine. I would recommend her to others needing a mortgage also.

    Amy H.

    Owensboro, KY, March 3rd, 2024 04:00 PM

  • Review 7

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    I loved the efficiency of using technology to communicate and provide documentation. I did not live in the city/state where I bought the home.

    Karen S F.

    Henderson, KY, May 14th, 2024 12:57 PM

  • Review 8

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    Communication was great and I stayed informed on everything that was going on and why things were delayed.

    Kathryne H.

    Henderson, KY, May 13th, 2024 11:36 AM

  • Review 9

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    Lisa was very respectful and straight forward about any questions I had to ask, she helped my family in an awesome way. We truly appreciate her time and effort to make this happen for us.

    Tye D.

    Henderson, KY, January 16th, 2024 01:29 PM

  • Review 10

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    Lisa is very friendly and knowledgeable

    Frances Lee S.

    Owensboro, KY, December 8th, 2023 01:00 PM

  • Review 11

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    Very timely and easy to work with

    Kevin W.

    Henderson, KY, November 3rd, 2023 01:59 PM

  • Review 12

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    Everything was just fine.Thank you all.

    Paula S T.

    Henderson, KY, September 5th, 2023 02:23 AM

  • Review 13

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    Lisa is the best person to work with! We used Lisa's services for our first home as well. I would not use anyone else. Anytime I had a question, she was quick to respond. Interest rates may be high, but Lisa did everything she could to make the process as affordable as possible. I am thankful for not only a great Loan Officer, but a great friend. I will always recommend Lisa to family and friends.

    Jessica L.

    Henderson, KY, August 30th, 2023 02:32 PM

See More

Why should you choose Ruoff?

70

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Calculate what's best for you

Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.

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I would love to hear from you!

Call me at 270.860.2274 or message me below!

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