I will work hard to help you achieve your homeownership goals.
99.63%Customer Satisfaction Rating
Hi, I'm
Michelle!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
99.63%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Review 1
5.0
She’s very helpful and nice!
Chanthoeurn E.
NEWARK, OH, August 8th, 2024 11:37 AM
Review 2
5.0
Could not be happier with my experience with Michelle! I have recommended her countless times to others throughout my own closing process!
Courtney B.
Grove City, OH, July 26th, 2024 05:12 PM
Review 3
5.0
The personal touch that Michelle gave me. It got me through a difficult time!
Jocelyn T.
Newark, OH, July 16th, 2024 11:50 AM
Review 4
5.0
I am most appreciative of the quick responses to my questions. Michelle made it feel personalized and reassuring.
Marc D A.
Grove City, OH, July 6th, 2024 11:42 AM
Review 5
5.0
Michelle made the whole process very easy. She communicated well and thorough through the entire process. This is my to second time working with Michelle and Ruoff and I recommend them to everyone I know who is looking for a mortgage lender
Jeremy L N.
Thornville, OH, July 1st, 2024 11:07 AM
Review 6
5.0
Michelle was great throughout the whole experience. She answered questions quickly and worked great with a variety of changes and things that came up.
Ariana N. F.
Columbus, OH, June 18th, 2024 02:06 PM
Review 7
5.0
All the team is excellent
I love ❤️
Thanks so much
Francisco A A.
Columbus, OH, June 11th, 2024 07:36 AM
Review 8
5.0
Stayed within my timeline to make sure the house closed and ready to move in.
Phil W.
Blacklick, OH, June 2nd, 2024 01:32 PM
Review 9
5.0
Michelle worked very hard for us, what stood out the most for us was that she communicated with us after hours when it mattered the most!!
Dustin T.
Marion, OH, May 18th, 2024 04:48 PM
Review 10
5.0
We recently had the pleasure of working with Michelle Fry at Ruoff Mortgage during our first home buying process, and we cannot speak highly enough of the exceptional service and support we received. Michelle, was incredibly patient and took the time to explain every step in detail, providing us with valuable insights and advice. Their team was always accessible and responsive, ensuring we were never left in the dark. The entire process was handled smoothly and efficiently! Would recommend Michelle and Ruoff if you are buying a house!
Faith S.
Westerville, OH, May 28th, 2024 10:26 PM
Review 11
5.0
Michelle was great! Answered all of my questions and as a first time home buyer I had a lot! She answered my call/text/emails really quickly even if it was early in the morning or late in the evening. The application process was very easy and fast. I love the app. It’s really easy to navigate.
Joshua M.
Fort Recovery, OH, May 28th, 2024 06:10 PM
Review 12
5.0
Michelle is always on top of everything from returning to answering all my questions.
Rebecca A F.
Galloway, OH, April 29th, 2024 12:32 PM
Review 13
5.0
Michelle and colleges were very polite and considerate of different people. Michelle and colleges were very smart and kept me up to date. I am a older person and no one made me feel inadequate about my computer knowledge. I would recommend Rouff to everyone. Thank you so much,
Linda Shriver
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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