I think it went very smoothly. With what we have to deal with during this pandemic, they were always able to keep up updated on the progress of the loan and the documents needed. the staff is very professional and knowledgeable and always was able to answer any questions we had.

As a first-time home buyer, working with Michelle was great. She took the time to answer any questions I had and made sure I was comfortable throughout the entire process. She was always quick to respond and make sure everything was ready on time.

Michelle deleted our concerns and anxiety and turned those into a positive experience. She definitely exceeded our expectations. Job well done Michelle and team.

Michelle is an absolute rockstar, she went above and beyond to not only help me - but to console me when things went a little off track. I absolutely loved working with her and would love to again in the future.

Communication was fantastic, quotes were accurate, and everyone I dealt with at Ruoff was very friendly! This was our first home we bought and Ruoff made it a very easy process. Would hands down use you again for our next home.

Michelle and the team were amazing to work with. She made the process so smooth and seamless.

The timing and the processing and effort each one put in working as a team bring all of their work together and making it a success!

We had a great experience with Ruoff. No complaints.

Everything went very well. If I needed help or had a question they were there when I needed them.

Michelle was wonderful. She was patient, caring, professional, easy to work with, and just outstanding in every way. Thank you Ruoff Mortgage for making my dreams of owning a home come true.

Michelle was helpful throughout the entire process. We especially appreciated having a seasoned pro beside us at the closing as she was quickly able to answer questions.