I will work hard to help you achieve your homeownership goals.
100.00%Customer Satisfaction Rating
Hi, I'm
Natalie!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
100.00%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Review 1
5.0
Natalie was very thorough with explaining the process and was patient with our questions. I would highly recommend Ruoff and Natalie in this process. She made smooth sailing for us!
Robert C D.
Martinsville, IN, June 28th, 2024 03:28 PM
Review 2
5.0
Natalie went above and beyond from start to finish. She handled every curve ball thrown at her, and I don't believe anyone else could have done as well as she did.
Chad B.
Muncie, IN, May 13th, 2024 09:58 AM
Review 3
5.0
Everything just went so smoothly!
Elizabeth A D.
Franklin, IN, April 12th, 2024 01:08 PM
Review 4
5.0
Natalie went above and beyond to ensure everything went smoothly. Her communication and explanation of the process made my first time home buying experience fast and easy!
Jessica D G.
Indianapolis, IN, February 19th, 2024 11:19 AM
Review 5
5.0
This was our first time buying a home so the whole thing felt very intimidating at first. From the very first conversation we had with Natalie, our stress pretty much evaporated. She took our numerous and tedious phone calls, always explaining the complex process and made it simple to understand. Our experience with her made our dream of home ownership simple and reassuring. We will definitely be back in contact when we go to purchase again some time down the road and Natalie will be the first person we recommend to anyone looking to purchase a home!
Kyle M G.
Indianapolis, IN, November 13th, 2023 02:00 PM
Review 6
5.0
Natalie just knocked it out of the park! She turned a negative situation into a home run. She walked me through the process, and made sure I understood all aspects. I can’t sing her praises enough, and would gladly recommend her to others!
Patrick A R.
Indianapolis, IN, July 31st, 2023 12:21 PM
Review 7
5.0
the entire process was so simple and easy to understand and follow! Natalie was THE best and always available when I had any questions or needed help. will recommend her to any and everybody:-)
Jacelyn K.
February 6th, 2023 02:31 PM
Review 8
5.0
Natalie is absolutely amazing! Efficiency, job knowledge, and especially the hospitality piece!! We were pleased with how well the closing process went with her involved.
Lorrie B.
April 24th, 2023 05:00 AM
Review 9
5.0
Natalie was amazing from the beginning pre approval all the way through this process! Super communicative and helpful and had my best interest in mind. I would not want anyone but Natalie for any future transactions and am definitely recommending her to everyone I know that’s buying a home!
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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