I will work hard to help you achieve your homeownership goals.
92.68%Customer Satisfaction Rating
Hi, I'm
Prudence!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
92.68%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
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Get your house on the market, and look for your next home!
Hear from people like you*
Review 1
5.0
Everyone worked insanely quickly and we were able to close in about 2 weeks.
Benjamin A C.
Fort Wayne, IN, August 5th, 2023 07:25 PM
Review 2
5.0
Prudence was great! Very helpful and kept us updated along the way!
Kristine M.
Fort Wayne, IN, July 18th, 2024 11:11 AM
Review 3
5.0
Everyone was very helpful and professional. Everything went smoothly.
Andrew J K.
Fort Wayne, IN, June 24th, 2024 09:30 AM
Review 4
5.0
Prudence was so friendly, and always available to answer any of our questions.
Alysia O.
Fort Wayne, IN, June 20th, 2024 11:02 AM
Review 5
5.0
Friendly and professional
Heather J S.
Fort Wayne, IN, June 6th, 2024 01:11 PM
Review 6
5.0
Clear, concise and easy communications between myself and Ruoff team... Rapid responses to questions and when moving towards the next step in loan process... Communications with my realtor, title company and insurance agent were flawless... Wonderful experience!
Jacqueline S F.
Fort Wayne, IN, July 15th, 2023 02:09 PM
Review 7
5.0
Great service.
Erick T.
Fort Wayne, IN, July 25th, 2023 11:42 PM
Review 8
5.0
We felt exceptionally cared for during the pre-approval process especially. We do wish it would not have been so difficult to confirm that I was working as a contracted worker.
Garrett S.
April 10th, 2023 08:34 AM
Review 9
5.0
Prudence and staff was very professional and easy to work with. Very knowledgeable about what’s best for the client. Pleased and Happy for their dedication to helping us.
Timothy B.
New Haven, IN, July 17th, 2021 07:26 PM
Review 10
5.0
Prompt communication, very helpful!!
Angela B.
Fort Wayne, IN, August 20th, 2021 11:23 AM
Review 11
5.0
Everything was explained clearly and completely, which was very helpful while buying my first home.
Michael B.
Fort Wayne, IN, August 9th, 2021 12:34 PM
Review 12
5.0
They were quick to have things done and always make sure to keep me in the loop. If I had any questions, I emailed Prudence and the respones was always fast. She always made sure I understood what she was saying and made the process stress free!
Dakota W.
Fort Wayne, IN, August 6th, 2021 03:04 PM
Review 13
5.0
Prudence helped me every step of the way in her knowledge of her field. Always answered any questions I had at any time. Got me the loan I needed to own my home with little to no problems. She is fantastic!
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
Calculate what's best for
you
Use our calculator below to find an estimated monthly mortgage payment that
works for you. Please remember the dollar amounts displayed are not
guaranteed, and what you actually pay may be different. These estimates are
for educational purposes only.