Scott was amazing to work with. As out of state buyers, one of the biggest worries my wife and I had was being able to find good people who we could trust to be in our corner. Scott was referred to us by our realtor, and I'm so glad we made the decision to proceed with Ruoff. From the beginning phone calls, Scott was responsive, knowledgeable, and willing to do whatever it took to provide us with excellent service. He gave up time on vacations, nights, and weekends to help us with any questions and to get us to close, which far exceeded our expectations. My wife and I are grateful for our experience with Ruoff, and wouldn't have our new home without it!

Everything was perfect. This was the second house that I have purchased with the help of Scott.

I called Scott at very weird hours and he always picked up, he was upfront and honest about timing and made the process super easy.

Scott is a true professional! He treats you as if you are his only client! Always ready to assist with a question or concern, even well after normal business hours!

Scott and his team were very personable and bent over backward to make it work for us! We were an out of state buyer, and Scott took the time to meet us personally on a weekend visit to town when it was most convenient for us. We really appreciated that!

My husband and I were first-time home buyers and had a lot of questions. Some of those more than likely had fairly obvious answers but Scott answered them anyway. He explained everything in a way my husband and I could easily understand what was happening or going to happen with the loan process. Scott gave us a great realtor to work with and together they helped us get our first home.

I am completely new to the process of buying a home, and Scott did an amazing job walking me through the process with patience and made me feel like he truly cared for how the outcome would affect me. He felt like a father figure throughout the process!

I loved the quick responses to all questions we've had and how easy and quick the process was. Scott helped, walk us through the entire process in the purchase of our first home and we couldn't be more satisfied!

This is the 2nd time we used Scott. He is great to work with and knowledgeable. During this COVID 19 pandemic, so much is unknown. Scott adapted and guided us through this process.

Scott did not hesitate to tell me the type of loan I was originally applying for wasn't viable for months that I didn't have. I had previously worked with another lender, and he stopped answering my messages and calls when it became apparent that I wasn't a candidate for USDA financing. Scott was willing to work with me at all hours and explain things so that a first-time home buyer could understand. Lastly he has kept me informed on what to do in the future to refinance my loan to a better rate.

Scott was great throughout the entire process!! He was on top of everything and kept us informed as to what was happening and when.

Scott K. is an incredible mortgage loan officer. We feel so lucky to have been connected with Scott. He helped us secure our "forever" home and a year later, secured a better interest rate for a VA refinance! Scott kept us on task the entire process and followed through with everything that needed to be done.