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Picture of Shawn Donaldson
Picture of Shawn Donaldson

Hi, I'm Shawn!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

100.00% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Shawn!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

100.00% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
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What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you*

  • 5.0
    Rating source icon

    Shawn was professional, knowledgeable, and actively present during the whole process!

    Courtney L M.

    ELYRIA, OH, May 3rd, 2024 01:11 PM

  • 5.0
    Rating source icon

    Shawn was amazing durning this process! As a first time home owner I had so many questions & he made sure that he answered all of them & answered them thoroughly. He made me super comfortable and confident durning this process of buying a house. Thank you Shawn for everything! Definitely would recommend him as a lender if you are looking to buy a house.

    Alanna P.

    Lorain, OH, March 15th, 2024 10:50 PM

  • 5.0
    Rating source icon

    Mr. Donaldson was very knowledgeable, kind and patient. Mr. Donaldson took his time explaining the whole mortgage process from beginning to end. Which I truly appreciated. With the mortgage process explained in detailed, I knew exactly what phase of the mortgage process I was at. Mr. Donaldson did a teach back after explaining the mortgage process to me, making sure I had a good understanding of the process. He did need to explain how the title company plays apart in the mortgage process several time. That’s when that patient came in lol. I will be referring Mr Donaldson and this company to everyone I know who is need of a mortgage loan.

    Stacey L T.

    Lorain, OH, March 20th, 2024 08:43 PM

  • 5.0
    Rating source icon

    Mr Donaldson was very knowledgeable with the loan process from start to finish. He answered every question I had no matter the time of the day. I was very pleased that my loan was closed 10 days before the scheduled date. I will recommend Shawn and Ruoff to all my family and friends!

    Rosa M E.

    Spencer, OH, February 25th, 2024 06:34 PM

  • 5.0
    Rating source icon

    It has been a pleasure working alongside with Shawn in my search for my first home. Shawn has been very detailed and helpful. His work has been excellent. Thank you for all your help and support.

    Charymar M.

    January 22nd, 2024 12:46 PM

  • 5.0
    Rating source icon

    Shawn was very nice, friendly and patient with me. I am a first time home owner and her helped make the process a lot easier to understand and less overwhelming. He responded very fast and always tried to give as much information to me always. I appreciate him and everything he did for me during this process

    Aidan T D.

    Lorain, OH, February 13th, 2024 06:38 PM

  • 5.0
    Rating source icon

    This was literally the easiest loan I had ever did my loan officer went above and beyond Thank you so much Shawn

    George D.

    March 20th, 2023 01:43 PM

  • 5.0
    Rating source icon

    Everything was great

    Carlos C.

    Lorain, OH, May 31st, 2023 08:34 PM

  • 5.0
    Rating source icon

    Kept me informed of every little detail every step of the way!

    Brian S.

    Lorain, OH, July 5th, 2023 03:08 PM

  • 5.0
    Rating source icon

    Shawn was there to guide us through the whole process. He answered all of our questions even if we asked the same one multiple times. He made sure we had a clear understanding and helped me and my husband feel comfortable in our choices.

    Dana M C.

    Parma, OH, July 25th, 2023 01:43 PM

  • 5.0
    Rating source icon

    No. Our Loan officer Shawn Donaldson was amazing would definitely recommend him to anyone and will definitely go back for future purchases.

    Carlos Emanuel C.

    Lorain, OH, August 14th, 2023 06:04 PM

  • 5.0
    Rating source icon

    Shawn and his team were absolutely amazing, they helped every step of they way and answered any questions I had. I couldn’t of asked for a better company to work with!

    Mariah D.

    Elyria, OH, August 22nd, 2023 10:54 AM

  • 5.0
    Rating source icon

    Ever time I had a question, no matter what time of day. Shawn was there for me. He really is a great guy. Thank you

    Sandy L.

    Cleveland, OH, November 16th, 2023 03:57 PM

See More

Why should you choose Ruoff?

70

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

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Call me at 440.522.8645 or message me below!

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