I will work hard to help you achieve your homeownership goals.
98.02%Customer Satisfaction Rating
Hi, I'm
Teri!
SVP | Area Manager
I will work hard to help you achieve your homeownership goals.
98.02%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Review 1
5.0
I can't believe that Teri and Jenn were able to get us our mortgage in less than 10 full business days. Really incredible communication, responsiveness, and efficiency. Always really pleasurable working with them both.
Lauren H.
Ann Arbor, MI, April 29th, 2024 01:09 PM
Review 2
5.0
Teri is an amazing person and hard, very hard worker!
She helped us a lot in everything!
Maria C C.
Brighton, MI, July 22nd, 2024 12:09 PM
Review 3
5.0
We highly recommend Teri! Thank you!
Sophia E.
Ypsilanti, MI, July 8th, 2024 11:02 AM
Review 4
5.0
Thank you Teri!
Alex J E.
Ypsilanti, MI, July 8th, 2024 11:01 AM
Review 5
5.0
Teri was very informative and very helpful. The loan process was very easy and we are so happy we chose Ruoff Mortgage for our lending company.
Tracy E W.
Garden City, MI, May 17th, 2024 12:38 PM
Review 6
5.0
Teri Marshall is a very polite, professional, and helpful loan officer who seemed highly experienced. She took the time out of her busy days to communicate with us personally, making sure that we were taken care of all the way through. She also attended the closing of my new home purchase and promptly explained all of the closing costs and payouts, making sure that my wife and I understood everything and we're satisfied. She is a huge asset to your company and deserves to be commended. I would certainly recommend her/your company in the future to anybody looking.
Joe D W.
Garden City, MI, May 16th, 2024 11:09 AM
Review 7
5.0
Communication was above and beyond. Teri did everything possible to make me understand the entire process.
Suzanne H.
ANN ARBOR, MI, April 29th, 2024 11:03 AM
Review 8
5.0
Great customer service with support through the entire process. Thank you Teri!
Lauren S T.
Ann Arbor, MI, April 10th, 2024 10:50 AM
Review 9
5.0
Teri is an amazing lady that was honest and through through every single step. When I panicked, she was calm. Jenn was equally thorough. I appreciate them both beyond measure
Mandy M M.
Highland, MI, February 11th, 2024 04:07 PM
Review 10
5.0
My mortgage agent went above and beyond and fought for us like a lawyer would
Mark E H.
Ann Arbor, MI, January 29th, 2024 12:03 PM
Review 11
5.0
Teri surprised me at my closing and shared many praises with me and my family - she didn't have to do that and it was the cherry on top of a really wonderful process. Thank you!
Stathis Abelakiotis P.
Detroit, MI, October 2nd, 2023 02:04 PM
Review 12
5.0
The process was so quick and easy. The communication was clear and all of my questions were answered in a timely manner.
Nicole D F.
Clinton, MI, September 30th, 2023 12:55 PM
Review 13
5.0
Teri is as good as they get and would recommend to anyone.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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for educational purposes only.