Brenda Hermes

Hi. I’m Brenda, a Senior Loan Officer who works hard to make sure your pre-approval turns into home ownership.

Available after hours & weekends: call 260.433.2982 or email

Hello.

My career in the mortgage industry began 38 years ago! I was employed with Waterfield Mortgage as a Closing Agent and later as a Loan Processor and for the last 18 years as a loan originator. I owned my own mortgage company for 3 years and worked as a branch manager for over 10 years. I have worked with many purchasers, sellers, realtors and builders and know what it takes to get your transaction to the closing table in a timely fashion.


I have lived in Fort Wayne since I was 9 years old and have enjoyed the many activities that The Fort offers! In my leisure time, I enjoy my family! My husband and I have 6 children, 2 grandchildren, and another one on the way! I love to spend time with them, making family dinners and just enjoying their individual differences and activities that they participate in which varies from going to rock concerts to watch my sons play then to musicals, plays and marching band to watch my grandson and niece participate in those! My husband and I also enjoy time with our friends and we are active in our church and members of The Chapel.


My work philosophy is to listen carefully to each prospective homeowner so that I can provide them with the very best mortgage product that is best for their individual needs! Great customer service and honesty is what I strive for most and I believe it brings my customers back to me for new purchases and refinancing. I look forward to working with my customers, many of whom have become friends. It truly is a blessing to now be able to say I work with my customer's children and sometimes grandchildren! My goal is to be your mortgage banker for life!


We are fortunate that we have experienced and expert staff to provide you with an overall wonderful mortgage experience. Since our processors and underwriters are in-house, that enables me to provide my clients with superior customer service! Also, since I have access to multiple investors, I can provide you with the best product and lowest interest rate on every transaction.


I am thrilled to be part of Ruoff Home Mortgage! I started with Ruoff in January, 2009 and it's been the most wonderful place I have worked in 38 years! I love the hometown bank feeling, but even more than that, I love the family atmosphere that we have here at Ruoff. Everyone -- set-up person, processors, underwriters, closers, originators and managers all work together to do whatever it takes to get the job done! I love that I can count on my company to do everything it can to provide the best customer service to my customers! Nothing could be any better than that!

My experience...

My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.


I believe that Ruoff is a great choice for all of your lending needs because we are a locally owned company that has everything that you need. We offer a very wide variety of lending programs through FHA, VA, USDA, and conventional lending. We also keep everything in house, once you begin the loan process your file will be processed and underwritten by a Ruoff employee, this saves you from added headaches and stress but most importantly saves you time and money. Call me today if I can help you purchase your dream home or refinance your existing loan to save you money!!

Step Ahead

Confirm your home financing options ahead of schedule

Step Ahead

Loans That End in "A"

Whether you are looking to make your first purchase or refinance, you may be able to enjoy the benefits of a FHA, VA, or USDA loan.

Loans That End in "A"

One time Close, New Construction Program

Our One-Time Closing Construction Loan program combines your construction financing and permanent financing.

One time Close, New Construction Program

IHCDA Programs

Whether you’re a first-time homebuyer or a seasoned veteran of the housing market, IHCDA has a mortgage product to meet your needs.

IHCDA Programs

Client Testimonials

Fast Approval

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