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Picture of Cynthia Mattox
Picture of Cynthia Mattox

Hi, I'm Cynthia!

VP | Branch Manager

I will work hard to help you achieve your homeownership goals.

99.06% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Cynthia!

VP | Branch Manager

I will work hard to help you achieve your homeownership goals.

99.06% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

In December 2014, I joined Ruoff Mortgage, Indiana's leading mortgage lender, and it became immediately apparent that our shared values—dedication, respect, and commitment to providing an unparalleled mortgage experience for clients—would shape my journey with this esteemed company. 

With over 28 years in the mortgage industry, I've understood the importance of mastering mortgage guidelines and recognizing each client's unique needs. Structuring the best-tailored mortgage solution to their specific lending requirements is a professional duty and a personal commitment. Recognizing that a home purchase is the most significant investment in one's life, I believe it's crucial to seek out a mortgage expert who is not only dependable but also capable of creating an environment that feels like "family." 

I am passionate about conveying to my clients the love and enthusiasm I hold for this industry, ensuring their mortgage journey is smooth and enjoyable. My licensing extends to Indiana, Illinois, and Florida, catering to the diverse needs of my clients, including the snowbird community. 

Beyond work, I enjoy spending time with my husband, Jeff, with whom I've shared 40 years of companionship. Our family, comprising three adult children, their spouses, and nine grandchildren, is the center of our world

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President's Club Member

President's club seal 2015
President's club seal 2016
President's club seal 2017
President's club seal 2018
President's club seal 2019
President's club seal 2020
President's club seal 2021
President's club seal 2022
President's club seal 2023

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you*

  • 5.0
    Rating source icon

    Everything was done in a very quick and professional manner.

    Garrett Dean W.

    Rockville, IN, July 15th, 2024 11:30 AM

  • 5.0
    Rating source icon

    I never had to reach out to find information, Cindy was always providing information and updates.

    Debra L. H.

    Rockville, IN, July 14th, 2024 02:08 PM

  • 5.0
    Rating source icon

    Everyone was very kind and patient!

    Sydney B.

    Fillmore, IN, July 13th, 2024 12:36 PM

  • 5.0
    Rating source icon

    Cindy was so kind and helpful every step of the way. Our loan went through quickly and made it all so easy for us in the process!

    Kristin Marie W.

    Rockville, IN, July 11th, 2024 01:53 PM

  • 5.0
    Rating source icon

    Cynthia was great, fast, and very helpful in the process.

    Noah Jacob L.

    Mooresville, IN, July 1st, 2024 11:07 AM

  • 5.0
    Rating source icon

    Cindy expressed kindness with caring besides just being great at her job

    Janna L K.

    Greencastle, IN, June 17th, 2024 12:17 PM

  • 5.0
    Rating source icon

    The entire process was easy to navigate, and the service was always friendly, helpful, and timely. This was our third time buying a home with a mortgage, and it was our easiest experience to date. I am very glad we chose Ruoff.

    Drew H.

    Greencastle, IN, June 4th, 2024 11:16 AM

  • 5.0
    Rating source icon

    We had such a good experience working with Cynthia Mattox! She made us feel comfortable and answered all of our questions that came her way. We are very excited to be purchasing our first home. We will definitely be recommending her to others in the future.

    Kayla M V.

    Greencastle, IN, May 13th, 2024 11:33 AM

  • 5.0
    Rating source icon

    Really helpful and quick to reply.

    Jasmine E.

    Greencastle, IN, May 16th, 2024 11:01 AM

  • 5.0
    Rating source icon

    Cynthia made me feel like I was more than just a loan. Throughout the entire process I felt supported and never questioned if I could reach out to her. Cynthia made sure I felt comfortable every step of the way. I would absolutely recommend her to anyone looking for financing on their home.

    Lara R I.

    GREENCASTLE, IN, May 22nd, 2024 05:38 PM

  • 5.0
    Rating source icon

    Cyndi was incredible to work with throughout the whole process, especially as a first time homebuyer. She was very thorough and ensured to answer all my questions.

    Katie Lynn H.

    Greencastle, IN, May 12th, 2024 04:45 PM

  • 5.0
    Rating source icon

    Cynthia is the best

    Thomas S.

    Rockville, IN, May 6th, 2024 11:06 AM

  • 5.0
    Rating source icon

    As a first time home buyer I was nervous and had a ton of questions. Cindy and Tina were so quick to respond and very patient! They made this experience so lovely and I am very thankful I was able to work with them!

    Cassandra J D.

    Fillmore, IN, May 1st, 2024 06:03 PM

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Why should you choose Ruoff?

70

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Calculate what's best for you

Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.

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I would love to hear from you!

Call me at 765.721.5456 or message me below!

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