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I can't narrow it down to a single thing. So I will list two things: 1. Communication - Communication was easy to understand and done so in a timely manner. 2. Timeline - My seller demanded a shorter than normal close and the Ruoff Mortgage Team kept their promise of meeting this demand.
Christopher E C.Frankfort, KY, March 5th, 2025 09:33 AM
Dave and his team are outstanding. Honest, straight to the point, and very kind. No technical jargon. Just plain English so as to keep us all on the same page. Second mortgage with Dave….. if there’s a third he will get a call.
Matthew L M.HAMILTON, OH, December 14th, 2023 08:58 PM
Everything went so smoothly - thank you!
Erin F.Fairfield, OH, February 13th, 2026 11:28 AM
Everything
Kyle M F.Cincinnati, OH, February 10th, 2026 11:03 AM
dave and pete were great to work with
Terrance Lamar S.Liberty Township, OH, February 4th, 2026 12:25 PM
Dave and Pete are the most amazing gentlemen I have ever had the pleasure of doing business with. Their knowledge and personalities were beyond compare. I never felt like I was a bother to them with questions and I never waited for an answer . I truly couldn't imagine doing this journey without partering with them for success.
Joshua O.Franklin, OH, January 31st, 2026 09:07 PM
Dave and Pete was great to work with! Communication was top notch.
Stephen R.Somerville, OH, January 26th, 2026 11:02 AM
clear communication and responsiveness
Anwesha D.Loveland, OH, January 4th, 2026 11:24 AM
We have worked with Dave a few times over the years with new mortgages and refinances. He always delivers. Great to work with. Will use him again if the need arises.
Eric J M.Fairfield, OH, December 27th, 2025 08:30 AM
Just the communication, the quick fast fast response, making it a breeze as a nervous first time home buyer. I was really taken care of. Dave and Pete will definitely be getting referrals from me. Ruoff did not disappoint. I am very happy with who my home loan is through. I know I'll be in great hands.
Kacie B.Hamilton, OH, December 23rd, 2025 07:44 AM
Dave and Pete provided the best experience from pre-qualification to closing. I highly recommend the Ruoff team when purchasing a new home! My eternal gratitude for helping my family's dream come true!
Craig S.Conway, SC, December 13th, 2025 12:22 PM
Dave was always available to answer the many questions I had since I am a first time homebuye.
Jackson M.Maineville, OH, November 28th, 2025 02:08 PM
Dave and Pete were a pleasure to work with on our refinance. I have used Dave 3 times now and feel that their knowledge and communication make them worth it!
Eric J. L.Monroe, OH, November 14th, 2025 11:38 AM
Dave and Pete were great throughout the whole process and kept me informed. I will definitely be recommending them to any friends or family looking for a lender.
Gabriel H.MASON, OH, November 9th, 2025 10:05 PM
Dave is always excellent to work with. He always ensures we have the best rate, he is responsive, and always readily available to address and questions.
Thomas C B.Morrow, OH, November 5th, 2025 11:07 AM
Branches throughout
the US.
Customer Satisfaction Score.*
Days or less average
clear-to-close.**
Years of helping
homeowners like you.
Milestones updating you throughout the process.
Minutes at the closing
table on average.
*Based on
2025
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http:
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http:
Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.