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Doug Carroll | NMLS: 173634 | OH: MLO.050196.000

Let me help you get pre-approved today!

I’ve always believed that a mortgage is more than just a transaction; it’s a foundational piece of a family’s financial future. I’ve been with Ruoff Mortgage here in Fort Wayne since 2014, but my commitment to this community goes much deeper than my office walls.

As one half of the Carroll Team, I work side-by-side with my wife, Julie. We’ve been married for over 20 years, and that same level of dedication and partnership is exactly what we bring to our clients. Whether you’re a first-time homebuyer or finally ready to buy or build your forever home, we focus on simple ingredients: clear communication, extreme efficiency, and a plan tailored to your specific goals.

When I’m not at my desk at Ruoff or out meeting with our local real estate partners, you can usually find me at our Crispy Cones franchise on Illinois Road, hitting the gym, or watching sports somewhere. I’m a firm believer in constant improvement, whether that’s hitting a new weight goal or helping a client secure their dream home. My goal is to make the mortgage process as streamlined as possible so you can focus on what really matters: moving in and making memories.

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President's Club Member

President's club seal 2016
President's club seal 2017
President's club seal 2018
President's club seal 2019
President's club seal 2020
President's club seal 2021
President's club seal 2022
President's club seal 2023
President's club seal 2024
President's club seal 2025

My Latest Blogs

First-Time Home Buyer Programs: What’s Available and How to Qualify

Apr 1, 2026

HUD Announces New "Zero-Down, Pay-in-Hugs" Program!In a groundbreaking move, the Federal Housing Administration (FHA) has just announced its most flexible program yet. Starting today, qualified borrow...
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How Much Down Payment Do You Really Need in 2026? Discover Low Down Payment Paths to Homeownership

Mar 24, 2026

Dreaming of owning a home in Fort Wayne but worried about scraping together a big down payment? You're not alone. In 2026, low down payment options are more accessible than ever, making homeownership ...
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What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you

  • Review 1

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    We have worked with Doug and Lorissa for over a decade. Three different mortgages and a refinance. We will always work with Doug and his team, and we would highly recommend them to everyone!

    Katie Marie C.

    WOODBURN, IN, March 31st, 2026 09:05 PM

  • Review 2

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    Doug Carroll and his assistant Lorissa were absolutely outstanding throughout our entire loan process. This was our fourth time working with Doug, and once again, he exceeded every expectation we had. Doug is incredibly knowledgeable, responsive, and genuinely cares about making sure everything is handled the right way. He consistently kept us informed, explained each step clearly, and made what could be a stressful process feel smooth and manageable. Lorissa was equally amazing—organized, efficient, and always quick to respond to any questions we had. Together, they make an exceptional team that truly goes above and beyond for their clients. We couldn’t be happier with our experience and would highly recommend Doug and Lorissa to anyone looking for a trustworthy, professional, and seamless lending experience.

    Leith Allen C.

    WOODBURN, IN, March 31st, 2026 02:37 PM

  • Review 3

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    Everything ran very smoothly. Appreciated the quick turn around.

    Cynthia M S.

    Nineveh, IN, March 26th, 2026 03:42 PM

  • Review 4

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    The entire process was super smooth and simple and we were able to close over a week earlier than expected

    Brandon R G.

    Garrett, IN, March 23rd, 2026 07:12 AM

  • Review 5

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    Doug was great to work with. He kept us updated every step of the way. It was a quick and easy process. Thanks, Doug!

    Sara S.

    Fort Wayne, IN, March 8th, 2026 06:43 PM

  • Review 6

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    Doug is always on top of it very professional accurate at his job.

    Samuel D B.

    Fort Wayne, IN, March 2nd, 2026 11:08 AM

  • Review 7

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    Doug and lorissa made our refinance simple and quick , happy with it !

    Brendan J B.

    Fort Wayne, IN, February 21st, 2026 12:49 AM

  • Review 8

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    Doug was a pleasure to work with very quick response times and excellent communication. Thanks again for all your help!

    Moses B.

    Fort Wayne, IN, February 17th, 2026 02:34 PM

  • Review 9

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    Doug and Lorissa were excellent to work with and top notch in communication and feeling like I was being walked through the process with care.

    Robert P B.

    Leo, IN, February 17th, 2026 03:31 PM

  • Review 10

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    Doug and Lorissa were so great to work with! I appreciate the fast response from them whenever I had questions! I would definitely recommend them!

    Morgan N. V.

    Kimmell, IN, February 9th, 2026 04:54 PM

  • Review 11

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    Doug is upfront, quick and friendly. I have trusted him since 2017 and will continue!

    Justin R L.

    Fort Wayne, IN, January 31st, 2026 04:34 PM

  • Review 12

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    Doug was professional, succinct and knowledgeable along every step regarding my mortgage application. An additional shoutout must go to Lorissa who was always timely in her responses and did a great job guiding me each step of the way. Overall my experience with Doug was outstanding and I'd highly recommend him to anyone looking for a mortgage.

    Joseph C.

    Fort Wayne, IN, January 16th, 2026 02:36 PM

  • Review 13

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    Super simple and easy. Great customer service and advice

    Kyle F G.

    FORT WAYNE, IN, January 16th, 2026 11:47 AM

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Why should you choose Ruoff?

67

Branches throughout
the US.

98.5%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

42

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2025 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

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