I will work hard to help you achieve your homeownership goals.
97.20%Customer Satisfaction Rating
Hi, I'm
Doug!
VP Branch Manager
I will work hard to help you achieve your homeownership goals.
97.20%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
I started in the mortgage business in 2001 and owned two smaller mortgage companies in Fort Wayne before making the best business decision of my life by joining Ruoff Mortgage in 2014. My family and I live in Southwest Fort Wayne, and I enjoy traveling and golf. I am also a passionate sports fan, following the Dallas Cowboys, the Chicago Cubs, and bleeding Blue and Gold for Notre Dame.
My customer service philosophy is to treat every customer as I would like to be treated and make the home buying experience as stress-free as possible. The purchase of a new home is a major life and financial decision. I strive to make this decision as easy as possible by being honest and trustworthy while offering multiple loan scenarios to make an educated choice. Frequent communication and professional advice are essential, and I gladly offer both to all clients.
Ruoff Mortgage is a locally owned company and has become the top lender in the Midwest. We offer a wide range of loan products to fit any situation, as well as in-house processing and underwriting teams. I will help you navigate the mortgage loan process so you can easily choose and close on the home loan that best fits your needs. Call me today if I can help you purchase your dream home or refinance your existing loan!
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you
Everything was perfect. And I mean that. The loan butler made the application and documentation process very easy and fast. The communication with Doug and Lorissa was fast and friendly and exceeded my expectations, which my husband will tell you doesn’t happen often. We got a clear to close in 7 days. That’s unheard of!! My husband is a realtor and uses Ruoff for most of his transactions and now I see why. I have heard horror stories about people using their bank or credit union, or they use other mortgage companies, and then they don’t get their clear to close in time. Why risk it? Why not use Ruoff and KNOW you are going to be taken care of? We got the final approval for a 10 year loan in 7 days... what, like getting a mortgage approval is hard? We were very pleased with the process and I would recommend Doug and Ruoff to anyone. You guys know what you are doing.
Lauren G,
happy
client
I am not technologically savvy but was able to navigate the process with a little assist from Doug's team.
Shere M,
happy
client
Kept on top of things and moving even during these difficult times. I answered any questions we had. Ready and willing to help. Made things easy. And quick.
Rachel H,
happy
client
The process was quick, smooth, and streamlined. I closed before my contract date.
Lina K,
happy
client
Doug and Lorissa were both excellent. They were quick to help us and to follow-up when we needed it. Doug was a true professional and was so helpful. He answered all of our questions and everything was perfect. I really liked the ease of the online portal. This is my 4th home purchase and by far the easiest. We will be sure to use Doug and Ruoff again if we ever need assistance.
Alanna O,
happy
client
Everything seemed to go very smoothly. All my questions were answered right away and sometimes before I even asked.
Brandi J,
happy
client
The entire process was done very well, Doug kept me informed of the progress and the closing was very efficient.
Christopher R,
happy
client
The speed at which closing was achieved was incredible!
Richard R,
happy
client
I loved the ease of online communication as we met each milestone in the process and the ability to complete much of the paperwork digitally.
Leanne T,
happy
client
I appreciated the update on my loan status. Doug emailed me whenever my loan was updated and that was very helpful so I was able to follow along with my process.
Makayla J,
happy
client
Doug was an amazing communicator. We went to a few different mortgage companies and were turned off because of how hard it was to get ahold of them. Doug and Lorissa were concise, answered all our questions, and made our first home buying experience as easy as it could have been!
Caleb S,
happy
client
Doug was recommended to us by our real estate agent and it’s easy to see why. Doug and team went the extra mile for us from the beginning. Always would take calls/texts and if he couldn’t for some reason he would get back with you in a timely manner. Doug made the whole process super easy and explained things to where you actually understood what was going on. I would recommend Doug 100 times over!
Customer Satisfaction Score according to Customerville.
17
Days or less average
clear-to-close.
38
Years of helping
homeowners like you.
7
Milestones updating you throughout the process.
10
Minutes at the closing
table on average.
Calculate what's best for
you
Use our calculator below to find an estimated monthly mortgage payment that
works for you. Please remember the dollar amounts displayed are not
guaranteed, and what you actually pay may be different. These estimates are
for educational purposes only.
