High Contrast:
Get Started
Picture of Doug Carroll
Picture of Doug Carroll

Hi, I'm Doug!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

98.31% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Doug!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

98.31% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

I started in the mortgage business in 2001 and owned two smaller mortgage companies in Fort Wayne before making the best business decision of my life by joining Ruoff Mortgage in 2014. My family and I live in Southwest Fort Wayne, and I enjoy traveling and golf. I am also a passionate sports fan, following the Dallas Cowboys, the Chicago Cubs, and bleeding Blue and Gold for Notre Dame.

My customer service philosophy is to treat every customer as I would like to be treated and make the home buying experience as stress-free as possible. The purchase of a new home is a major life and financial decision. I strive to make this decision as easy as possible by being honest and trustworthy while offering multiple loan scenarios to make an educated choice. Frequent communication and professional advice are essential, and I gladly offer both to all clients.

Ruoff Mortgage is a locally owned company and has become the top lender in the Midwest. We offer a wide range of loan products to fit any situation, as well as in-house processing and underwriting teams. I will help you navigate the mortgage loan process so you can easily choose and close on the home loan that best fits your needs. Call me today if I can help you purchase your dream home or refinance your existing loan!

Get Started

President's Club Member

President's club seal 2016
President's club seal 2017
President's club seal 2018
President's club seal 2019
President's club seal 2020
President's club seal 2021
President's club seal 2022
President's club seal 2023

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you

  • Review 1

    Source of Rating Icon

    The staff at Ruoff were very friendly and helpful.

    Logan W.

    Bringhurst, IN, October 1st, 2024 11:04 AM

  • Review 2

    Source of Rating Icon

    Doug and his team at Ruoff were incredibly helpful throughout this experience. They were always available to answer questions. Highly recommend!

    Anna D R.

    Fort Wayne, IN, September 26th, 2024 11:37 AM

  • Review 3

    Source of Rating Icon

    Doug, Lorissa, and Ashley were wonderful to work with! Excellent communication and extremely helpful! I am very grateful for this team and hope I get to work with them again!

    Danielle D J.

    Huntington, IN, September 9th, 2024 07:31 AM

  • Review 4

    Source of Rating Icon

    We had a very good experience!

    Scott M G.

    Leo, IN, September 5th, 2024 03:47 PM

  • Review 5

    Source of Rating Icon

    Great communication and easy to follow instructions throughout the entire process. Answered my questions without judgment, I didn’t know what to expect since this was my first time.

    Kristin D T.

    Fort Wayne, IN, August 31st, 2024 11:45 PM

  • Review 6

    Source of Rating Icon

    Everything is good no complaints excellent job

    Nelio D.

    New Haven, IN, August 22nd, 2024 11:06 AM

  • Review 7

    Source of Rating Icon

    I didn't even have to meet Doug in person, but he was punctual with responses, answered questions, and kept me in the know with that was going on. Above all of that, he kept it simple. No need for complicated mumbo jumbo, just kept it simple.

    Caleb M S.

    Zanesville, IN, August 20th, 2024 02:35 AM

  • Review 8

    Source of Rating Icon

    The communication back and forth, keeping us informed

    Robert T M.

    Fort Wayne, IN, August 5th, 2024 11:04 AM

  • Review 9

    Source of Rating Icon

    Doug was very thural on everything we had to do and go thru from start to finish!! His coworker Lorissa was also very helpful!! Both were very patient on everything and would explain if didn't understand!! I would highly recommend both of them to anyone to help them get their dream home!! Thank you Doug and Lorissa!!!!

    joebhall77

    New Haven, IN, July 11th, 2024 01:53 PM

  • Review 10

    Source of Rating Icon

    You guys were very quick to get back to us if we needed any help or questions!

    Mason M M.

    Andrews, IN, July 7th, 2024 11:05 AM

  • Review 11

    Source of Rating Icon

    Everything was so smooth! From communication to technology. It was fast and easy and we had tons of support through the whole process.

    Jozie M M.

    Andrews, IN, July 6th, 2024 12:06 PM

  • Review 12

    Source of Rating Icon

    Lorissa and Doug made everything so easy and simple. So very personable like we were best of friends forever. We would never ever want to deal with anyone else even though this is our forever home ♥️ thank you

    Gary L C.

    Fort Wayne, IN, July 4th, 2024 11:06 AM

  • Review 13

    Source of Rating Icon

    Everyone was so friendly and helpful during this process. Questions were answered right away and that was wonderful being a first time homebuyer.

    Samantha L F.

    Fort Wayne, IN, June 19th, 2024 08:57 AM

See More

Why should you choose Ruoff?

67

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Calculate what's best for you

Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.

Stay connected.

I would love to hear from you!

Call me at 260.602.9768 or message me below!

Download our !