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What is your goal?

Purchase

When are you
looking to buy?

How is your credit score?

Where are you
looking to buy?

$150 - 175k
18 - 21%
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Are you working with a loan officer?

Let's connect!

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Your next step is to complete a full application.

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reaching out!
A Loan Officer will be in contact with you soon.

What are your refinance goals?

Where are you currently living?

$75 - 100k
$150 - 175k
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Picture of Doug Carroll
Picture of Doug Carroll

Hi, I'm Doug!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

98.00% Customer Satisfaction Rating

Hi, I'm Doug!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

98.00% Customer Satisfaction Rating

Let me help you get pre-approved today!

Most people call me Mr. Mortgage. I have been in the mortgage business locally since 2002, owning two mortgage brokerages from 2006 to 2014. In June of 2014 I had the privilege of joining the preeminent mortgage company in the Fort Wayne area, and the #1 Purchase Lender in Indiana, Ruoff Mortgage, as a Senior Loan Officer.

I am very excited to be able to continue to offer my clients and referral partners the superior service they expect from me, combined with Ruoff's wide variety of loan programs and hometown banking feel from their 35+ years in Fort Wayne. Having been the owner of a small mortgage company, I understand all aspects of the mortgage business and the importance of the many details that go into providing the right mortgage for each clients' individual needs.

I was born and raised in Huntington, IN and moved to Fort Wayne in 1995. I have two awesome children, Aryana and Brayden. With my kids in their teenage years, I keep busy with their school and after school activities. I enjoy golf, trivia, the outdoors and all things football. Go Irish! I believe in the golden rule of treating others as I would like to be treated. I look forward to serving you.

My customer service philosophy is to treat every customer with respect and to make their experience as stress-free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy and offering them sound and reliable advice. I make it my priority to communicate frequently with my clients throughout the loan process.

I believe that Ruoff is a great choice for all of your lending needs because we are a locally owned company that has everything that you need and are also now the #1 Purchase lender in Indiana. Once you begin the loan process, your file will be processed and underwritten by a Ruoff employee. This saves you from added headaches and stress, but most importantly saves you time and money.

Get Started

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you

  • I always received excellent customer service. Doug and Lorissa kept me informed and answered all my questions which gave me peace of mind. I am thankful Doug continued sending me informative emails since he helped me with the purchase of my home back in July 2017. Refinancing was a positive experience in every way.

    Trisha F, happy client
  • Doug was available at any time and always accommodating to my schedule. He is very knowledgeable in the ways of home lending. I will recommend him and Ruoff to everyone.

    Boyd T, happy client
  • Extreme attention to detail and very quick response times. Always very knowledgeable when questions arose. When your loan officer calls you from Mexico, while on vacation, you know you made the right choice!

    Cathy B, happy client
  • Doug was very helpful in walking us through everything. When there was something that concerned us, he got down to the issue and took care of it. If I should have the opportunity to purchase another home, I will use Doug and recommend him to anyone.

    Jay M, happy client
  • This is, I believe, the third time I have used Ruoff for a mortgage and would not choose anyone other than Doug. The group works so great together. They went above and beyond for me. Thank you.

    Barbara G, happy client
  • Everyone says that buying a house is stressful and awful but this was the best experience we had start to finish. Doug and his assistant Lorissa were wonderful at explaining things, communicating with us and keep us updated. We will highly recommend them to anyone.

    Loren N, happy client
  • Doug and Lorissa were so helpful. As a first time home buyer I was nervous and excited about the whole process and they both took the time to make sure I understood every part of the process and answered all my questions. They made me feel confident from beginning to end. I'm very happy to have had their help.

    Noelle C, happy client
  • I had a great experience start-to-finish. Doug and Lorissa were great to work with and helped me better understand the process along the way.

    Justin M, happy client
  • It was hands down the best experience I’ve had purchasing a home. This is my third home, and god forbid I ever move again I will never use anyone but Ruoff. It was fast, simple, and everyone I worked with was great. The digital signing offered for the closing documents was a lifesaver.

    Brenn B, happy client
  • Doug was the best loan officer I've ever had, he thought of things I wouldn't even have thought about bringing to the table, he saw that all our needs were met and I've never seen a loan processed so quickly 15 days start to finish, I couldn't ask for better.

    Ken C, happy client
  • Everything was fast and easy. Doug and Lorissa did an amazing job. Everything went so smooth. Would not change anything. I will refer all my friends, family and strangers. Thanks for doing a GREAT job.

    Christopher F, happy client
  • I was really nervous to start the process of getting the mortgage since it was my first time but the entire process was incredibly smooth and easy. Doug and Larissa responded very fast to every email and question I had. I couldn't have asked for a better mortgage team, I really appreciate everything they did.

    Liz H, happy client

Why should you choose Ruoff?

63

Branches throughout
the US.

98.2%

Customer Satisfaction Score according to Customerville.

17

Days or less average
clear-to-close.

36

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

Calculate what's best for you

Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.

Stay connected.

I would love to hear from you!

Call me at (260) 602-9768 or message me below!

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