I will work hard to help you achieve your homeownership goals.
97.65%Customer Satisfaction Rating
Hi, I'm
Doug!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
97.65%Customer Satisfaction Rating
Doug Carroll | NMLS: 173634 | OH: MLO.050196.000
Let me help
you
get pre-approved today!
I started in the mortgage business in 2001 and owned two smaller mortgage companies in Fort Wayne before making the best business decision of my life by joining Ruoff Mortgage in 2014. My family and I live in Southwest Fort Wayne, and I enjoy traveling and golf. I am also a passionate sports fan, following the Dallas Cowboys, the Chicago Cubs, and bleeding Blue and Gold for Notre Dame.
My customer service philosophy is to treat every customer as I would like to be treated and make the home buying experience as stress-free as possible. The purchase of a new home is a major life and financial decision. I strive to make this decision as easy as possible by being honest and trustworthy while offering multiple loan scenarios to make an educated choice. Frequent communication and professional advice are essential, and I gladly offer both to all clients.
Ruoff Mortgage is a locally owned company and has become the top lender in the Midwest. We offer a wide range of loan products to fit any situation, as well as in-house processing and underwriting teams. I will help you navigate the mortgage loan process so you can easily choose and close on the home loan that best fits your needs. Call me today if I can help you purchase your dream home or refinance your existing loan!
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Review 1
5.0
Doug was very informative about everything from getting approved for the loan to closing on the house. I got all the info as soon as possible and he made it very easy for me.
Elijah J G.
Huntington, IN, July 22nd, 2025 09:17 PM
Review 2
5.0
Doug and Lorissa were amazing, they made the whole process fast and easy. They kept me updated every step of the way. Will recommend ruoff, and Doug to everyone. Thank you for all your hard work Doug and Lorissa, I truly appreciate it.
Tyler L B.
Fort Wayne, IN, July 20th, 2025 10:17 PM
Review 3
5.0
Doug and Lorissa went above and beyond. As a first- time homebuyer navigating this on my own, I was scared. Doug and Loriasa made this process so easy that even my family and friends who have bought before were shocked at how well everything went. So thankful for them!
Jessica F. H.
New Haven, IN, June 27th, 2025 11:11 AM
Review 4
5.0
Always kind and considerate and worked wkrh me to get the loan done on time
Curtis G M.
Ligonier, IN, June 22nd, 2025 03:03 PM
Review 5
5.0
and Lorissa's attention to detail, professionalism and experience truly shine through. This is the 10th home my wife and I have purchased. This is by far our easiest and least stressful purchase.
Joseph J B.
Fort Wayne, IN, June 12th, 2025 07:13 PM
Review 6
5.0
Doug and Larissa were both fantastic to work with. We really appreciated all your hard work with issues that came up, the promptness with communication, and overall dedication to getting things done!
Rhonda N N.
Montpelier, OH, June 4th, 2025 01:01 PM
Review 7
5.0
The communication was extraordinary. I mean, I don't think I could've asked for a better team to walk me through the loan process. They answered all my silly questions and even took me on as a client last minute which I am forever thankful for. Also, I recieved a surprise in the mail and I honestly can't thank Doug and his team enough for it!
Amber B.
Waterloo, IN, May 8th, 2025 04:20 PM
Review 8
5.0
Just the overall experience with Ruoff was amazing.
Matthew I L.
BRYAN, OH, March 21st, 2025 12:06 PM
Review 9
5.0
Doug went above and beyond making sure I was informed on what was needee to get to closing. They were also very patient with my crazy work schedule. Which I greatly appreciate ! 10/10 would recommend !
Patrick M M.
Fort Wayne, IN, March 18th, 2025 11:10 AM
Review 10
5.0
Everyone was so nice,kept me up to date on everything, thank you so
Susan R M.
Fort Wayne, IN, March 14th, 2025 11:05 AM
Review 11
5.0
Doug was great and made everything so easy. Thanks for your help!
Jason L L.
Fort Wayne, IN, March 8th, 2025 05:26 PM
Review 12
5.0
The continuation from the ruoff team being there for us every step of the way and ensuring us.
Eric L W.
South Whitley, IN, March 5th, 2025 01:12 PM
Review 13
5.0
Quick, clear, and simple process with ruoff. They are very helpful through the entire process and are always very quick to respond
*Based on
2024
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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