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Doug Carroll | NMLS: 173634 | OH: MLO.050196.000

Let me help you get pre-approved today!

I’ve always believed that a mortgage is more than just a transaction; it’s a foundational piece of a family’s financial future. I’ve been with Ruoff Mortgage here in Fort Wayne since 2014, but my commitment to this community goes much deeper than my office walls.

As one half of the Carroll Team, I work side-by-side with my wife, Julie. We’ve been married for over 20 years, and that same level of dedication and partnership is exactly what we bring to our clients. Whether you’re a first-time homebuyer or finally ready to buy or build your forever home, we focus on simple ingredients: clear communication, extreme efficiency, and a plan tailored to your specific goals.

When I’m not at my desk at Ruoff or out meeting with our local real estate partners, you can usually find me at our Crispy Cones franchise on Illinois Road, hitting the gym, or watching sports somewhere. I’m a firm believer in constant improvement, whether that’s hitting a new weight goal or helping a client secure their dream home. My goal is to make the mortgage process as streamlined as possible so you can focus on what really matters: moving in and making memories.

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President's Club Member

President's club seal 2016
President's club seal 2017
President's club seal 2018
President's club seal 2019
President's club seal 2020
President's club seal 2021
President's club seal 2022
President's club seal 2023
President's club seal 2024
President's club seal 2025

My Latest Blogs

What Happens at Mortgage Closing? Your Day-by-Day Breakdown with Ruoff Mortgage

May 27, 2026

Ever felt that mix of excitement and nerves as your home purchase nears the finish line? The mortgage closing is the grand finale where you officially become a homeowner. In Fort Wayne and Northeast I...
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Step-by-Step: Applying for a Mortgage Preapproval and Navigating the Full Process in 2026

May 20, 2026

Ever felt that mix of excitement and nerves when house hunting kicks off? In Fort Wayne and surrounding counties, the real estate market is buzzing with opportunities, from charming historic homes in ...
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How do I Get Pre-Approval in Allen County? What Lenders Really Look For

May 13, 2026

You're scrolling through Zillow, dreaming of that cozy home in Fort Wayne's historic West Central neighborhood. Suddenly, you spot the one—but how do you know if you can actually afford it? Getting a ...
Read More
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What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you

  • Review 1

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    Everyone was very helpful in our process!!

    Rachel D C.

    Auburn, IN, May 30th, 2026 09:40 PM

  • Review 2

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    Everyone was very helpful and knowledgeable.

    Selena R M.

    Auburn, IN, May 30th, 2026 03:44 PM

  • Review 3

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    Everything went perfect. Doug was very helpful and knowledgeable. 10 out of 10, would recommend Doug to anyone.

    Joseph W.

    Fort Wayne, IN, May 27th, 2026 10:32 PM

  • Review 4

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    I had no k kwledge of the process and it was all made easy to understand through Ruoff.

    James Allen V.

    HUNTINGTON, IN, May 26th, 2026 03:14 PM

  • Review 5

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    Doug and his team kept us updated at every step and made things easy for us to know what we needed to do at all times. Highly recommen Doug!

    Jessica J N.

    Fort Wayne, IN, May 23rd, 2026 08:10 AM

  • Review 6

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    Great communication and helping to work through an issue .

    John E B.

    Roanoke, IN, May 18th, 2026 03:59 PM

  • Review 7

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    Our entire experience with Doug and Lorissa was truly wonderful from beginning to end. Their kindness, patience, and prompt communication made such an important and emotional process feel smooth and reassuring. They took the time to explain every step in detail, answered all of our questions with genuine care, and kept us informed throughout the entire journey. We are beyond grateful to Doug, Lorissa, and the entire team at Ruoff for their dedication and hard work in helping make our dream of becoming homeowners again a reality. This milestone means so much to our family, and we will always appreciate the support, professionalism, and compassion they showed us every step of the way.

    Michael D H.

    Fort Wayne, IN, May 17th, 2026 08:29 AM

  • Review 8

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    Easy and quick

    Brian P.

    Columbia City, IN, May 16th, 2026 03:05 PM

  • Review 9

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    Doug was great and very responsive! He awlays made sure to answer our questions and concerns in a timely manner

    Isabella Ann W.

    Fort Wayne, IN, May 6th, 2026 08:48 AM

  • Review 10

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    Doug was great to work with and very helpful with any questions or concerns we had. Thank you!

    Caleb Riley R.

    Fort Wayne, IN, May 5th, 2026 06:23 PM

  • Review 11

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    Doug and Lorissa were fantastic to work with! Their communication and assistance through the entire process was so helpful. We would definately recommend Ruoff!

    Ryan Andrew H.

    FORT WAYNE, IN, May 4th, 2026 10:35 AM

  • Review 12

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    Kept us in the loop and on schedule for all important requirements and took the worries away. he

    Steven D H.

    Fort Wayne, IN, May 1st, 2026 07:42 PM

  • Review 13

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    Both Doug and Lorissa kept us in the loop, we were never left guessing, or feeling disconnected. Our experience at closing was made fun and enjoyable. Even in the midst of lots of signage to do. Thanks Ruoff. You helped to make this happy occasion happen for us. Thanks Doug for the follow up call - even after closing.

    Kathy F H.

    Fort Wayne, IN, May 1st, 2026 11:45 AM

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Why should you choose Ruoff?

68

Branches throughout
the US.

98.5%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

42

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2025 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

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