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Doug Carroll | NMLS: 173634 | OH: MLO.050196.000

Let me help you get pre-approved today!

I’ve always believed that a mortgage is more than just a transaction; it’s a foundational piece of a family’s financial future. I’ve been with Ruoff Mortgage here in Fort Wayne since 2014, but my commitment to this community goes much deeper than my office walls.

As one half of the Carroll Team, I work side-by-side with my wife, Julie. We’ve been married for over 20 years, and that same level of dedication and partnership is exactly what we bring to our clients. Whether you’re a first-time homebuyer or finally ready to buy or build your forever home, we focus on simple ingredients: clear communication, extreme efficiency, and a plan tailored to your specific goals.

When I’m not at my desk at Ruoff or out meeting with our local real estate partners, you can usually find me at our Crispy Cones franchise on Illinois Road, hitting the gym, or watching sports somewhere. I’m a firm believer in constant improvement, whether that’s hitting a new weight goal or helping a client secure their dream home. My goal is to make the mortgage process as streamlined as possible so you can focus on what really matters: moving in and making memories.

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President's Club Member

President's club seal 2016
President's club seal 2017
President's club seal 2018
President's club seal 2019
President's club seal 2020
President's club seal 2021
President's club seal 2022
President's club seal 2023
President's club seal 2024
President's club seal 2025

My Latest Blogs

What are the Biggest Mistakes First-Time Buyers Make with Low Down Payments (and How to Avoid Them)?

May 6, 2026

Buying your first home is thrilling, but a low down payment can trip up even the savviest shoppers. Many first-time buyers in areas like Allen County or Huntington County rush into options promising j...
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The Complete 2026 Guide to Buying Your First Home: Why is Pre-Approval Your First Move?

Apr 29, 2026

Buying your first home feels like stepping into adulthood's big league. Excitement mixes with a dash of nerves, especially with 2026's market showing promising stability after recent ups and downs. Th...
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Should You Refinance in 2026? Navigating Current Mortgage Interest Rates and Beyond

Apr 8, 2026

Ever checked your mortgage statement lately and wondered if those current mortgage interest rates could work in your favor? With rates fluctuating, many homeowners in Fort Wayne and across Northeast I...
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What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you

  • Review 1

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    Doug was great and very responsive! He awlays made sure to answer our questions and concerns in a timely manner

    Isabella Ann W.

    Fort Wayne, IN, May 6th, 2026 08:48 AM

  • Review 2

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    Doug was great to work with and very helpful with any questions or concerns we had. Thank you!

    Caleb Riley R.

    Fort Wayne, IN, May 5th, 2026 06:23 PM

  • Review 3

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    Doug and Lorissa were fantastic to work with! Their communication and assistance through the entire process was so helpful. We would definately recommend Ruoff!

    Ryan Andrew H.

    FORT WAYNE, IN, May 4th, 2026 10:35 AM

  • Review 4

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    Kept us in the loop and on schedule for all important requirements and took the worries away. he

    Steven D H.

    Fort Wayne, IN, May 1st, 2026 07:42 PM

  • Review 5

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    Both Doug and Lorissa kept us in the loop, we were never left guessing, or feeling disconnected. Our experience at closing was made fun and enjoyable. Even in the midst of lots of signage to do. Thanks Ruoff. You helped to make this happy occasion happen for us. Thanks Doug for the follow up call - even after closing.

    Kathy F H.

    Fort Wayne, IN, May 1st, 2026 11:45 AM

  • Review 6

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    Very easy loan application process and answering questions about the home buying process

    Aaron D D.

    Peru, IN, April 25th, 2026 12:18 PM

  • Review 7

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    We have worked with Doug and Lorissa for over a decade. Three different mortgages and a refinance. We will always work with Doug and his team, and we would highly recommend them to everyone!

    Katie Marie C.

    WOODBURN, IN, March 31st, 2026 09:05 PM

  • Review 8

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    Doug Carroll and his assistant Lorissa were absolutely outstanding throughout our entire loan process. This was our fourth time working with Doug, and once again, he exceeded every expectation we had. Doug is incredibly knowledgeable, responsive, and genuinely cares about making sure everything is handled the right way. He consistently kept us informed, explained each step clearly, and made what could be a stressful process feel smooth and manageable. Lorissa was equally amazing—organized, efficient, and always quick to respond to any questions we had. Together, they make an exceptional team that truly goes above and beyond for their clients. We couldn’t be happier with our experience and would highly recommend Doug and Lorissa to anyone looking for a trustworthy, professional, and seamless lending experience.

    Leith Allen C.

    WOODBURN, IN, March 31st, 2026 02:37 PM

  • Review 9

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    Everything ran very smoothly. Appreciated the quick turn around.

    Cynthia M S.

    Nineveh, IN, March 26th, 2026 03:42 PM

  • Review 10

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    The entire process was super smooth and simple and we were able to close over a week earlier than expected

    Brandon R G.

    Garrett, IN, March 23rd, 2026 07:12 AM

  • Review 11

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    Doug was great to work with. He kept us updated every step of the way. It was a quick and easy process. Thanks, Doug!

    Sara S.

    Fort Wayne, IN, March 8th, 2026 06:43 PM

  • Review 12

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    Doug is always on top of it very professional accurate at his job.

    Samuel D B.

    Fort Wayne, IN, March 2nd, 2026 11:08 AM

  • Review 13

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    Doug and lorissa made our refinance simple and quick , happy with it !

    Brendan J B.

    Fort Wayne, IN, February 21st, 2026 12:49 AM

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Why should you choose Ruoff?

67

Branches throughout
the US.

98.5%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

42

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2025 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

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