Ruoff Mortgage
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Ellen Vance

Senior Loan Officer

NMLS: 971143

The right home begins with the right person by your side. I'll be with you from pre-approval to the closing table.

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Ellen

98.42%

Customer Satisfaction Score.

Scotsman GuidePresident's Club

Awards

Proudly serving Indiana

Meet our happy homeowners***

View All Testimonials

Natalie H.

Fort Wayne, IN, Oct 2, 2024, 2:39 AM

Communication was timely, easy to understand and easy to follow for next steps.

Carlos J C.

Fort Wayne, IN, Oct 5, 2024, 3:09 PM

Communication was excellent. All questions were answered quickly and the process was smoother than expected.

Aaron E.

FORT WAYNE, IN, Jul 8, 2026, 6:17 PM

With the guidance and help ..The whole process were smooth and less intimidating. Response were in a timely manner able to be provided with awnsers need for any confusion during process Aaron Edwards

Ellen Marie W.

GRABILL, IN, Jun 30, 2026, 3:12 PM

Ellen went above and beyond for me. I couldn't of asked for a better person to help me. I would recommend her to anyone . I will always appreciate what she has done. For me! Thank you, Ellen wickings

Chelsea N L.

Fort Wayne, IN, Jun 22, 2026, 3:18 PM

Everyone was friendly, helpful, and very easy to work with. Ellen and Pam especially made the process run smoothly

Mary K.

Fort Wayne, IN, Jun 8, 2026, 3:07 PM

Prompt on every step of the process and communication from loan officer Ellen and

Joshua B.

Fort Wayne, IN, May 26, 2026, 3:06 PM

The communication was efficient and timely. The loan butler app helped feel organized and understood the timeline

Natalie H.

Fort Wayne, IN, Oct 2, 2024, 2:39 AM

Communication was timely, easy to understand and easy to follow for next steps.

Carlos J C.

Fort Wayne, IN, Oct 5, 2024, 3:09 PM

Communication was excellent. All questions were answered quickly and the process was smoother than expected.

Aaron E.

FORT WAYNE, IN, Jul 8, 2026, 6:17 PM

With the guidance and help ..The whole process were smooth and less intimidating. Response were in a timely manner able to be provided with awnsers need for any confusion during process Aaron Edwards

Ellen Marie W.

GRABILL, IN, Jun 30, 2026, 3:12 PM

Ellen went above and beyond for me. I couldn't of asked for a better person to help me. I would recommend her to anyone . I will always appreciate what she has done. For me! Thank you, Ellen wickings

Chelsea N L.

Fort Wayne, IN, Jun 22, 2026, 3:18 PM

Everyone was friendly, helpful, and very easy to work with. Ellen and Pam especially made the process run smoothly

Mary K.

Fort Wayne, IN, Jun 8, 2026, 3:07 PM

Prompt on every step of the process and communication from loan officer Ellen and

Joshua B.

Fort Wayne, IN, May 26, 2026, 3:06 PM

The communication was efficient and timely. The loan butler app helped feel organized and understood the timeline

Ei Ba Ra H.

Fort Wayne, IN, Apr 15, 2026, 3:02 PM

beca I broke

Raymond M.

Fort Wayne, IN, Apr 8, 2026, 3:44 PM

Everything went smooth and the process was very easy.

Shane B.

Bedford, IN, Apr 2, 2026, 3:14 PM

Communication with my loan officer was quick and efficient. She answered any and all questions that I had about the process.

Gennifer E R.

Fort Wayne, IN, Mar 27, 2026, 6:51 PM

Ellen has been my go to loan officer for years. I wouldn't go to anyone else. She is fantastic, knowledgeable, professional and always quick to respond .

Francesca Y F.

Fort Wayne, IN, Mar 14, 2026, 1:32 AM

Ellen and Pam were great! Very prompt communication and helped me quickly get pre approved

Kathleen R.

North Manchester, IN, Jan 28, 2026, 5:51 AM

The expediency of ever detail was wonderful.

Cameron M S.

Indianapolis, IN, Jan 9, 2026, 4:29 PM

This was my 3rd loan process with Ellen and I would work with Ellen any time I needed a loan from here on out . Her communication was excellent. We always had the most up to date information as soon as it was available and if there ever was a question on our end Ellen was available and got the answers for us as quick as she could .

Claityn D B.

Columbia City, IN, Dec 17, 2025, 4:31 PM

Communication

Ei Ba Ra H.

Fort Wayne, IN, Apr 15, 2026, 3:02 PM

beca I broke

Raymond M.

Fort Wayne, IN, Apr 8, 2026, 3:44 PM

Everything went smooth and the process was very easy.

Shane B.

Bedford, IN, Apr 2, 2026, 3:14 PM

Communication with my loan officer was quick and efficient. She answered any and all questions that I had about the process.

Gennifer E R.

Fort Wayne, IN, Mar 27, 2026, 6:51 PM

Ellen has been my go to loan officer for years. I wouldn't go to anyone else. She is fantastic, knowledgeable, professional and always quick to respond .

Francesca Y F.

Fort Wayne, IN, Mar 14, 2026, 1:32 AM

Ellen and Pam were great! Very prompt communication and helped me quickly get pre approved

Kathleen R.

North Manchester, IN, Jan 28, 2026, 5:51 AM

The expediency of ever detail was wonderful.

Cameron M S.

Indianapolis, IN, Jan 9, 2026, 4:29 PM

This was my 3rd loan process with Ellen and I would work with Ellen any time I needed a loan from here on out . Her communication was excellent. We always had the most up to date information as soon as it was available and if there ever was a question on our end Ellen was available and got the answers for us as quick as she could .

Claityn D B.

Columbia City, IN, Dec 17, 2025, 4:31 PM

Communication

Calculate Based on Your Individual Needs


Purchase Calculator

Property Costs


Loan Details

Est. Monthly Payment

$770.00

Principal & Interest

$770.00

Property Taxes

$0.00

Home Insurance

$0.00

HOA Fees

$0.00

PMI

$0.00

Total Monthly

$770.00

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Ellen Vance

A Bit About Me

As a Senior Loan Officer at Ruoff Mortgage, I've been helping clients achieve their homeownership goals since 2012. I believe every mortgage is unique and take pride in providing honest guidance, clear communication, and personalized solutions that help borrowers make confident financial decisions. My team and I are committed to making the mortgage process as smooth and stress-free as possible while delivering exceptional service from application to closing. Whether you're purchasing your first home, your next home, or refinancing, I'm here to help every step of the way.

Awards & Achievements

Top Mortgage Lenders

Top Mortgage Lenders

The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies.

President's Club

President's Club

5x Winner

Awarded to loan officers who consistently exceed volume targets and deliver exceptional client satisfaction scores across all closed transactions.

Experience the Ruoff Advantage

We've worked hard to earn our A+ BBB rating, and we're committed to maintaining it. Our team puts your needs first and takes pride in guiding you through the mortgage process.

42

Years of helping homeowners like you

We are excited to announce that for the ninth year in a row we have made The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies. We are ranked #31 in Retail Units, #48 in Retail Volume, and #59 on the Overall Lender list.

15 DAY

Average Clear to Close**

Ruoff Mortgage has earned a top spot on Experience.com’s Top Performers list for the third year in a row, being recognized as a top 10 Mortgage Company in the Jumbo Division for customer satisfaction. This competition ranks loan officers and their organizations based on millions of customer reviews, survey completion rates, and star ratings submitted to the Experience.com platform.

98.5%

Customer satisfaction rating*

At Ruoff Mortgage, customer satisfaction is at the core of everything we do. We are the experts, so you don't have to be.*

Proudly serving Indiana

My Operating Hours

Mon: 9:00 AM - 5:00 PM

Tue: 9:00 AM - 5:00 PM

Wed: 9:00 AM - 5:00 PM

Thu: 9:00 AM - 5:00 PM

Fri: 9:00 AM - 5:00 PM

Sat: Closed

Sun: Closed

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Ruoff Mortgage Company, Inc. | NMLS ID: 141868

© 2026 Ruoff Mortgage Company, Inc. All rights reserved. Ruoff Mortgage is a registered trademark.

Fair Housing Logo White

******††Some restrictions apply.

Reviews and comments have been submitted by customers voluntarily, and are solely the views of such customers, and have been screened by Ruoff Mortgage Company, Inc. Terms were specific to customers’ specific qualifications and program availability and personal experiences may vary. Loan?decision is subject to satisfactory appraisal and title review and no change in financial condition. This is not an offer for extension of credit or a commitment to lend. Interest rate subject to change based on market condition and credit review.

The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.

Based on 2025 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS#141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Credit Score Range is for informational purposes only. Your credit will not be pulled by using the features of this calculator.

Some restrictions apply. Ask for details. This calculation and associated communications are provided to you for informational purposes only. This is not an offer for extension of credit or a commitment to lend. Please contact the Ruoff Mortgage team directly to learn more about its mortgage products and your eligibility for such products. Loan decision is subject to satisfactory appraisal and title review and no change in financial condition. Interest rate subject to change based on market condition and credit review. Mortgage insurance is required on mortgage loans with loan amounts greater than 80% of the home value. Loan options that include private mortgage insurance are reflected as a Borrower Paid Mortgage Insurance (BPMI) premium, the cost of which is added to the monthly principal and interest payment. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868. Equal Housing Lender. NMLS#141868.

Experience.com is a leading provider of Customer Experience Management Software, and this marks the tenth year of recognizing top mortgage professionals and companies that have shown exceptional customer service and performance over the past year.