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Picture of Ellen Vance
Picture of Ellen Vance

Hi, I'm Ellen!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

99.84% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Ellen!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

99.84% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

Greetings and a huge THANK YOU for landing on my page. My name is Ellen Vance and I have been helping people purchase and refinance homes since 2012. Currently my title is Senior Loan Officer at Ruoff Mortgage where I have a team of people working with me to ensure our borrowers have the best possible experience when navigating the mortgage world. 

My entrance into this business was somewhat unplanned, but it quickly became a calling I wholeheartedly embraced, and in my 11 years as a mortgage loan officer, I've cultivated a straightforward, honest, and empathetic approach to my work. I have dedicated myself to assisting clients in navigating the complexities of mortgages, ensuring they find the best solutions tailored to their unique needs. I make it my priority to be direct and honest with my clients, ensuring they fully understand every aspect of their mortgage journey. This transparency not only builds trust but also empowers my clients to make well-informed decisions about their financial future. My commitment to that approach goes beyond the professional realm; these values reflect my personal belief in the importance of integrity and empathy in all interactions. I approach each person’s situation with genuine compassion, recognizing that behind every mortgage application is a unique story and a dream to call a house a home.  My goal is to walk alongside my borrowers every step of the way, providing a seamless mortgage process as well as creating lasting relationships with each and every one.

When I am not helping my borrowers with their mortgage needs, I am busy with my 3 sons. My oldest son serves proudly in the United States Marine Corps, and is stationed in Iwakuni, Japan.  My middle son is a senior in high school, plays on the basketball team and is busy filling out college applications. My youngest son is in 1st grade, loves dinosaurs and is fairly certain he will grow up to be a Paleontologist – he is probably right! If there is free time after that, you will find me with a good book, podcast, or crocheting something beautiful!

I am truly so glad you found your way to my website today! Please take a look around and when you are ready to take that next mortgage step, I will go on the journey with you! 

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President's Club Member

President's club seal 2020
President's club seal 2021
President's club seal 2022
President's club seal 2023

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you*

  • 5.0
    Rating source icon

    The loan officer did a great job. He was very knowledgeable answered all our questions. Was even there for closing

    Mark A F.

    Fort Wayne, IN, July 15th, 2024 11:11 AM

  • 5.0
    Rating source icon

    Ellen was amazing. Good to work with. She was on top of it. Very knowledgeable. Answered all questions. No surprises at closing. Loved her!

    Erin D.

    FORT WAYNE, IN, July 11th, 2024 11:04 AM

  • 5.0
    Rating source icon

    Ellen was very helpful and made the process much easier and less stressful.

    Sebastian S.

    Kendallville, IN, October 14th, 2023 11:15 AM

  • 5.0
    Rating source icon

    What made my experience excellent was Ellen Vance. She is just so wonderful. This was my 1st experience buying a home. Ellen was very knowledgeable, she responded to any question or concerns I had very quickly. She was there for me no matter the time or day. U could just feel how genuine she was and that she really did care. I was very blessed to have her as my loan officer. If I know anyone buying a home, I will always suggest they choose Ellen, she is awesome, & just so sweet! My entire experience with Ruoff was excellent.

    Ashley P.

    MARION, IN, June 25th, 2024 01:03 PM

  • 5.0
    Rating source icon

    Ellen helped keep me calm sooooo much during the process and was extremely informative, helpful, could direct me in the right way. I will forever be grateful how easy she made this process for me!

    Jonathon C P.

    Fort Wayne, IN, May 24th, 2024 11:15 AM

  • 5.0
    Rating source icon

    Fast responces, always positive attitude

    Tammy M.

    South Bend, IN, May 20th, 2024 12:46 PM

  • 5.0
    Rating source icon

    I couldn’t have asked for anyone better than Ellen. As first time buyers we didn’t really know what the process of buying a home looked like. Ellen and Megan were quick to reply to any questions we had and made us feel very comfortable through a process that can be overwhelming. Even after closing Ellen told us to text her if we have any questions and run into any issues. She also gave us a cute little plant at closing congratulating us on putting our roots down. We were really lucky to have gone through Ruoff. If you're looking for a mortgage lender who prioritizes customer service and makes the home buying process a breeze, look no further than Ellen and Ruoff!

    Faith P.

    New Haven, IN, May 20th, 2024 01:08 PM

  • 5.0
    Rating source icon

    I intentionally picked a female realtor and loan officer because I was wary of whomever was helping me not behind honest with me. However, with Ellen and my realtor I constantly felt like I had people in my corner not only working with, but fighting for me and what was best for me.

    Bailey A F.

    Fort Wayne, IN, May 19th, 2024 09:46 PM

  • 5.0
    Rating source icon

    Ellen was very polite and friendly. She answered any questions I had very fast. This was my first time getting a loan and didn’t really know what I was doing, but Ellen was exceptionally patient and helpful. All in all She made my experience a 10/10. Would highly recommend.

    Kevin C J.

    Fort Wayne, IN, April 27th, 2024 01:33 PM

  • 5.0
    Rating source icon

    Ellen is fantastic. Knowledgeable, available and proactive. Not your standard stuffy bank process. I have referred and will continue to refer people to Ellen. She is an asset to Ruoff, take care of her!

    Luke S.

    Fort Wayne, IN, April 16th, 2024 06:58 AM

  • 5.0
    Rating source icon

    I felt confident in Ellen in her consistent comunication.

    Justin W.

    May 11th, 2023 02:09 PM

  • 5.0
    Rating source icon

    Ellen did amazing with communication, keeping us up to date as soon as she knew something and answering every single one of our questions no matter how crazy they might have sounded.

    Jeannie L S.

    Fort Wayne, IN, February 26th, 2024 01:38 PM

  • 5.0
    Rating source icon

    Ellen was amazing through this whole process! I don’t know what my Fiancé and I would have done without her! We were first time home buyers, and she made sure to lay everything out in a way that we could understand. She helped get all of our ducks in a row to make sure we did everything we needed to do on time. She still stays in contact with us when needed, so glad that Ellen is our loan officer! Thank you Ellen!

    Peyton E C.

    Fort Wayne, IN, May 23rd, 2023 07:59 PM

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Why should you choose Ruoff?

70

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

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