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Picture of Emily Hughes
Picture of Emily Hughes

Hi, I'm Emily!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

99.57% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Emily!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

99.57% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
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What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you*

  • 5.0
    Rating source icon

    You were very good with helping me with things.

    Madina M E.

    Columbus, OH, April 20th, 2024 07:34 PM

  • 5.0
    Rating source icon

    Marshay S.

    February 24th, 2023 02:37 AM

  • 5.0
    Rating source icon

    Had such a pleasant experience working with Emily. It was painless and she kept me informed throughout the entire process. No last second changes or surprises. Everything was done virtual and every step was very user friendly.

    James A. D.

    White Settlement, TX, September 21st, 2023 03:08 PM

  • 5.0
    Rating source icon

    Muy eficaz a pesar de no tener el mismo idioma trabajaste con migo de una manera increíble

    Shirley D S.

    Ewing, NJ, February 15th, 2024 04:04 PM

  • 5.0
    Rating source icon

    Emily was a pleasure to work with and made the entire loan process a seamless experience! She was very knowledgeable and quick to respond whenever we had questions, even in the evening and on the weekend. Emily was always prepared and organized which gave us confidence going through the closing process, and made our closing day as quick and easy as possible. As first time homebuyers, it was very comforting knowing we had someone who truly cared about our interests and took the time to make sure we were kept up to date from start to finish. We highly recommend Emily and Ruoff to anyone with home financing needs!

    Zachary Andrew C.

    Delaware, OH, March 12th, 2024 08:17 PM

  • 5.0
    Rating source icon

    Excellent🥰

    Mayra B.

    Hamilton, NJ, March 3rd, 2024 03:24 PM

  • 5.0
    Rating source icon

    Profesionalismo

    Rafael T.

    Columbus, OH, September 30th, 2023 01:27 PM

  • 5.0
    Rating source icon

    My loan was cleared to close quickly, communication was top tier, and Emily was present to answer any questions I had!

    Nathanael J.

    Columbus, OH, October 23rd, 2023 01:54 PM

  • 5.0
    Rating source icon

    The experience was very organized!

    Claire A Y.

    Mount Gilead, OH, December 21st, 2023 08:01 AM

  • 5.0
    Rating source icon

    The communication, dedication and the personable interaction

    Katrinia E S.

    Jacksonville, FL, June 8th, 2023 12:07 PM

  • 5.0
    Rating source icon

    Our Experience working with Emily was excellent. She went above and beyond throughout the entire process. Since we started considering buying a house she advised us on what we can afford and how the loan will work. All the communication was excellent, she was always available to answer our questions and kept us in the loop every step of the process. We would recommend Emily to our friends and family, she is very professional and very knowledgeable.

    Micaela B.

    Orlando, FL, June 5th, 2023 09:44 AM

  • 5.0
    Rating source icon

    Strong team who knew what they were doing and able to get things done. For me that was my favorite thing about working with Ruoff.

    Jeremy G. W.

    Schertz, TX, May 20th, 2023 01:11 PM

  • 5.0
    Rating source icon

    Emily was great in every step of the way. She went above and beyond to help me to get my dream home. I will recommend her 100%.

    Aldo W.

    April 25th, 2023 06:36 AM

See More

Why should you choose Ruoff?

70

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Calculate what's best for you

Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.

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I would love to hear from you!

Call me at 614.361.2420 or message me below!

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