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Picture of Emily Hughes
Picture of Emily Hughes

Hi, I'm Emily!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

98.30% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Emily!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

98.30% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
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What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you

  • Review 1

    Source of Rating Icon

    Emily was amazing! The whole process was very smooth and pleasant! Thank you for walking us through this moment. We truly appreciate it!

    Sabina A S.

    Columbus, OH, October 21st, 2024 06:11 AM

  • Review 2

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    Professional, and also made me feel like I've known Emily for many years! Her and the team helped me with many questions and never made me feel as if an question was dumb.

    Chad William M.

    Thornville, OH, September 13th, 2024 07:45 PM

  • Review 3

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    Overall the process was clear and Emily was able to answer any questions I had as a first time home buyer purchasing a home from out of state.

    Hannah Kathryn T.

    Columbus, OH, August 8th, 2024 12:14 PM

  • Review 4

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    You were very good with helping me with things.

    Madina M E.

    Columbus, OH, April 20th, 2024 07:34 PM

  • Review 5

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    Marshay S.

    February 24th, 2023 02:37 AM

  • Review 6

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    Had such a pleasant experience working with Emily. It was painless and she kept me informed throughout the entire process. No last second changes or surprises. Everything was done virtual and every step was very user friendly.

    James A. D.

    White Settlement, TX, September 21st, 2023 03:08 PM

  • Review 7

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    Muy eficaz a pesar de no tener el mismo idioma trabajaste con migo de una manera increíble

    Shirley D S.

    Ewing, NJ, February 15th, 2024 04:04 PM

  • Review 8

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    Emily was a pleasure to work with and made the entire loan process a seamless experience! She was very knowledgeable and quick to respond whenever we had questions, even in the evening and on the weekend. Emily was always prepared and organized which gave us confidence going through the closing process, and made our closing day as quick and easy as possible. As first time homebuyers, it was very comforting knowing we had someone who truly cared about our interests and took the time to make sure we were kept up to date from start to finish. We highly recommend Emily and Ruoff to anyone with home financing needs!

    Zachary Andrew C.

    Delaware, OH, March 12th, 2024 08:17 PM

  • Review 9

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    Excellent🥰

    Mayra B.

    Hamilton, NJ, March 3rd, 2024 03:24 PM

  • Review 10

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    Profesionalismo

    Rafael T.

    Columbus, OH, September 30th, 2023 01:27 PM

  • Review 11

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    My loan was cleared to close quickly, communication was top tier, and Emily was present to answer any questions I had!

    Nathanael J.

    Columbus, OH, October 23rd, 2023 01:54 PM

  • Review 12

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    The experience was very organized!

    Claire A Y.

    Mount Gilead, OH, December 21st, 2023 08:01 AM

  • Review 13

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    The communication, dedication and the personable interaction

    Katrinia E S.

    Jacksonville, FL, June 8th, 2023 12:07 PM

See More

Why should you choose Ruoff?

66

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Calculate what's best for you

Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.

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I would love to hear from you!

Call me at 614.361.2420 or message me below!

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