I will work hard to help you achieve your homeownership goals.
99.09%Customer Satisfaction Rating
Hi, I'm
Jacklyn!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
99.09%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Review 1
5.0
Jacklyn was super friendly and sweet. She was also Very knowledgeable. I felt like I was actually talking to a person and was being taken care of through the process.
Aiden V.
Yorktown, IN, August 1st, 2024 01:25 PM
Review 2
5.0
My Lender was excellent to work with. Filled me in on everything and helped answer questions that needed answered She was just going above and beyond to help me get through the loan process.
Michael S.
Alexandria, IN, August 1st, 2024 12:13 PM
Review 3
5.0
Jackie is the best! She answered every question and concern we had along the way. She made the process seamless for us. I’ll use her forever!!
Taylor J M.
DALEVILLE, IN, August 11th, 2024 06:40 PM
Review 4
5.0
Once I found the house I wanted, everything went a lot quicker than expected!
John E. H.
Muncie, IN, July 30th, 2024 07:10 AM
Review 5
5.0
Great communication and transparency
Hunter W.
Muncie, IN, July 4th, 2024 06:03 PM
Review 6
5.0
Jacklyn was very knowledgeable of the loan process! She had great communication and kept us informed throughout the whole process. She was able to answer any questions we had, and also gave me some tips to improve my credit score so that way she could get us a better interest rate. Thank you for everything!!
Colton G.
Yorktown, IN, July 26th, 2024 01:43 PM
Review 7
5.0
Laughed a lot and easy to talk to
Jeremy S F.
Muncie, IN, July 4th, 2024 12:59 PM
Review 8
5.0
Professionalism, communication, and the willingness to work with us at any time to answer our questions and assist us with our new mortgage.
Julie A F.
Muncie, IN, July 2nd, 2024 08:13 AM
Review 9
5.0
Great customer service
Brittany B.
Eaton, IN, June 30th, 2024 12:04 PM
Review 10
5.0
They did the most for us, went above and beyond when we ran into problems. Thank you
Claudia B I.
Muncie, IN, June 18th, 2024 11:03 AM
Review 11
5.0
Jacklyn was wonderful and amazing to work with. Everything was completed timely and I knew where we were every step of the way!
Emilee G.
Muncie, IN, June 6th, 2024 11:08 AM
Review 12
5.0
Jacklyn was very easy to work with and was always there every step of the way to answer questions and make sure we knew what was going on. As a first time home buyer she made the process super easy which we appreciate so much.
Danielle P.
Muncie, IN, May 25th, 2024 10:51 PM
Review 13
5.0
Jacklyn was so friendly and helpful. She was quick to respond to questions and was always there if we needed her.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
Calculate what's best for
you
Use our calculator below to find an estimated monthly mortgage payment that
works for you. Please remember the dollar amounts displayed are not
guaranteed, and what you actually pay may be different. These estimates are
for educational purposes only.