I will work hard to help you achieve your homeownership goals.
99.31%Customer Satisfaction Rating
Hi, I'm
Jennifer!
VP | Branch Manager
I will work hard to help you achieve your homeownership goals.
99.31%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Jennifer has very strong oft skill sets as well as knowledge - She is friendly, communicates timely, and simply to help us understand the process. She really made us feel like she had our very best interest in mind. Her analytical skills and knowledge are unmatched! I will always go only to Jennifer for my future financial needs and do not hesitate to recommend her to everyone I know.
R F,
happy
client
The entire loan process went great. We wouldn’t change anything. A+++++
John K,
happy
client
This was my fourth home buying experience and it was by far the easiest! Jennifer was a breeze to work with! She was very timely and clear in her communication and the mortgage tool was super easy to navigate. Jennifer is excellent at her job and things went very smoothly!
Jessica P,
happy
client
It was very wonderful for me and my husband to see the way the information was handled, the requests, the follow-ups were always accurate
Yosleida R,
happy
client
I had an awesome seemless experience! Jennifer was great to work with and talked to me like a friend! It made the scary experience/situation so much easier! It was actually fun and exciting!
Jennifer A,
happy
client
Jennifer was exceptional with her responses to all of our questions and concerns from the first informational meeting through the final documents and closing day.
Randy C,
happy
client
I must say that the reason I came to Ruoff was for Jennifer. She had done another mortgage for me several years ago and kept in touch with me. The whole process was very easy. Jennifer was right on the money every time! I love working with her and will continue to tell my friends that Ruoff is the place to go!
Tammy G,
happy
client
Jennifer Reynolds is a professional with the knowledge to provide all of the information for a successful experience.
Danny L,
happy
client
Jennifer Reynolds was fantastic! She always replied back with us in a timely manner, which is very helpful during the buying process. She also kept us posted on what steps we would be taking next. Jennifer Reynolds is truly a great asset to Ruoff!
Scott L,
happy
client
Jennifer handled everything very well. She was cheerful, friendly, and helpful. More than I could hope for.
Robert F,
happy
client
I’m a very busy person due to my work schedule. I’m glad Jennifer Reynolds assisted me with her knowledge and expertise. She made sure I understood the process and didn’t hesitate to answer all my questions. She always communicated back with me promptly. The process was done in less than a month. Thanks to all of you because you make my American Dream come true!
Melba S,
happy
client
Jennifer is amazing, she definitely knows her job and is a very friendly person!
Customer Satisfaction Score according to Customerville.
15
Days or less average
clear-to-close.
39
Years of helping
homeowners like you.
7
Milestones updating you throughout the process.
10
Minutes at the closing
table on average.
Calculate what's best for
you
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guaranteed, and what you actually pay may be different. These estimates are
for educational purposes only.