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Picture of Kelly Durnell
Picture of Kelly Durnell

Hi, I'm Kelly!

Sales Manager

I will work hard to help you achieve your homeownership goals.

98.98% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award
Customer Experience Award

Hi, I'm Kelly!

Sales Manager

I will work hard to help you achieve your homeownership goals.

98.98% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award
Customer Experience Award

Let me help you get pre-approved today!

With over 30 years of experience in the mortgage industry, I am dedicated to providing exceptional service and guidance to my clients in their homeownership journey. As a Senior Mortgage Loan Officer at Ruoff Mortgage, I specialize in helping individuals and families navigate the complex world of mortgages with ease and confidence.

My commitment to excellence and personalized service has enabled me to assist a diverse range of clients, from first-time homebuyers to seasoned investors, in securing the ideal financing solutions tailored to their specific needs.

I deeply value the trust my clients place in me and make it a priority to ensure a smooth and transparent lending process. I strive to educate and empower each client, providing them with the knowledge necessary to make informed decisions.

My expertise spans various mortgage products, including conventional loans, FHA, VA, and USDA loans, among others. I am well-versed in guiding clients through the application process, addressing their concerns, and ensuring a seamless closing.

I am dedicated to maintaining strong, long-lasting relationships with clients built on trust, integrity, and a genuine desire to see them achieve their homeownership dreams.

Contact me today, and let's work together to make your homeownership goals a reality.

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President's Club Member

President's club seal 2020
President's club seal 2021
President's club seal 2022

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you

  • Review 1

    Source of Rating Icon

    Kelly made the process easy to understand and was responsive to all of our questions! We really enjoyed working with her and her team!

    CURTIS ALLEN D.

    Fort Wayne, IN, November 25th, 2024 11:06 AM

  • Review 2

    Source of Rating Icon

    Kelly did an amazing job! I am a first-time home buyer and I didn't know a lot or understood much about this process. She explained everything very well and was great at communicating with me!

    KYRA R Z.

    Fort Wayne, IN, August 20th, 2023 07:43 PM

  • Review 3

    Source of Rating Icon

    Efficient, Professional, Personable, Driven, Kelly was a joy to work with. She had my complete trust. I had requested a quick turnaround and she delivered. Would highly recommend her services to anyone. Ruoff”s is lucky to have her.

    ERNEST A B.

    Fort Wayne, IN, December 24th, 2023 03:52 PM

  • Review 4

    Source of Rating Icon

    friendly and very knowle

    Veronica J V.

    New Haven, IN, November 28th, 2024 11:02 AM

  • Review 5

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    Great help and easy to work with

    Jorge L V.

    New Haven, IN, November 25th, 2024 11:09 AM

  • Review 6

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    This is our second loan with Kelly as our loan officer. She has always been there for us when we needed her and treats us like her own family. We can't recommend her enough!

    Jonathan Caleb S.

    Bluffton, IN, November 21st, 2024 12:46 PM

  • Review 7

    Source of Rating Icon

    Kelly was wonderful to work with. From start to finish, she kept us informed and on schedule with our closing. She answered all of our questions promptly and accurately. We have had a great experience working with Kelly.

    Trevor W C.

    Fort Wayne, IN, November 15th, 2024 11:27 AM

  • Review 8

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    Kelly does such a good job throughout the entire process of securing a mortgage. This is the second time that we have worked with Kelly and Ruoff because of how great she did the first time!

    Dana R C.

    Fort Wayne, IN, November 12th, 2024 12:39 PM

  • Review 9

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    Kelly has always been extremely great to work with. Took care of us well and was always very responsive to any questions or concerns that we had.

    Logan G W.

    Fort Wayne, IN, April 1st, 2024 11:28 AM

  • Review 10

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    Kelly is the best you will want to keep her working for you

    Brad W.

    Fort Wayne, IN, October 14th, 2024 11:46 AM

  • Review 11

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    Kelly was an absolutely gem to work with the entire loan process! As someone who didnt know anything about the home buying and mortgage process, Kelly made it extremely understandable and easy, even going so far as to send me my preapproval letter and talk to me about an offer I was making on a house on a weekend while she was in the parking lot of the Purdue Football game. I absolutely will always request working with Kelly in the future, and will send any friends and family I have to Ruoff for their mortgage.

    Kevin B.

    Fort Wayne, IN, October 13th, 2024 01:25 PM

  • Review 12

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    Kelly is a fabulous person to deal with! Very friendly and knowledgeable

    JOSEPH R P.

    New Haven, IN, September 27th, 2024 11:24 PM

  • Review 13

    Source of Rating Icon

    Kelly helped me understand everything that went into the buying process, whether that’s fees, inspections, or just the step by step process. She was great!

    Sebastian Earl K.

    Huntington, IN, September 29th, 2024 11:15 AM

See More

Why should you choose Ruoff?

65

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

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Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.

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I would love to hear from you!

Call me at 260.437.5417 or message me below!

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