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Picture of Kelly Durnell
Picture of Kelly Durnell

Hi, I'm Kelly!

Sales Manager

I will work hard to help you achieve your homeownership goals.

99.22% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award
Customer Experience Award

Hi, I'm Kelly!

Sales Manager

I will work hard to help you achieve your homeownership goals.

99.22% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award
Customer Experience Award

Let me help you get pre-approved today!

With over 30 years of experience in the mortgage industry, I am dedicated to providing exceptional service and guidance to my clients in their homeownership journey. As a Senior Mortgage Loan Officer at Ruoff Mortgage, I specialize in helping individuals and families navigate the complex world of mortgages with ease and confidence.

My commitment to excellence and personalized service has enabled me to assist a diverse range of clients, from first-time homebuyers to seasoned investors, in securing the ideal financing solutions tailored to their specific needs.

I deeply value the trust my clients place in me and make it a priority to ensure a smooth and transparent lending process. I strive to educate and empower each client, providing them with the knowledge necessary to make informed decisions.

My expertise spans various mortgage products, including conventional loans, FHA, VA, and USDA loans, among others. I am well-versed in guiding clients through the application process, addressing their concerns, and ensuring a seamless closing.

I am dedicated to maintaining strong, long-lasting relationships with clients built on trust, integrity, and a genuine desire to see them achieve their homeownership dreams.

Contact me today, and let's work together to make your homeownership goals a reality.

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President's Club Member

President's club seal 2020
President's club seal 2021
President's club seal 2022

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you*

  • Kelly was accessible, responsive, dependable, and friendly throughout our exchanges from beginning to beyond closing. In this market, it took us a long time to find a home but she communicated quick with us and got us the pre-approval letter multiple times to help us get our home. She was amazing! We will recommend her to friends and family and strangers!

    Karla Z, happy client
  • Kelly was wonderful to work with. She made me feel like I was her only client. I couldn’t have asked for a better loan officer. I was very impressed with the online portal and app. Having accessibility to all of my loan information alleviated so much stress on my end. I am so glad I chose Ruoff.

    Julie C, happy client
  • Kelly took care of us. We couldn’t be more pleased with kelly. It’s our second time working with her and she did not disappoint

    Brenda T, happy client
  • I was going through a lot with my wife at the time and Kelly was so great with me throughout everything I was going through. I couldn’t for better service.

    Terry S, happy client
  • Everything went smooth.

    Mathew F, happy client
  • Kelly was wonderful!! She wrote down exactly what I needed to get together to make the process quick and easy! I truly appreciate that all I had to do was dropped things off at the office and sign on the app!! I work 12 hours a day 7 days a week and Kelly made everything convenient for me!

    SUSAN T, happy client
  • Kelly was amazing! The loan portal was very useful & helpful. I received emails and updates regularly and often. The loan process went very well.

    Allena G, happy client
  • Everything went great! Very professional and very efficient process.

    ROBERT P, happy client
  • Kelly was amazing to work with. She helped us with our unique situation of buying from my parents. She was super knowledgeable and answered all my questions. She was helpful every step of the way.

    Vera N, happy client
  • Everything was awesome! This was not the first time working with Kelly. She has been absolutely amazing! She was always prompt in responding to emails and answering all my detailed questions to ensure I understood the process.

    Kathryn S, happy client
  • Our favorite part of this process was getting to work with Kelly! I have never worked with anyone that is so quick to respond. Not to mention, she provided thorough feedback and was extremely upfront and knowledgeable. We have raved about her from the very beginning and will continue to do so!

    Shelby V, happy client
  • Everything went really well and fast Thank You!!

    DALLAS H, happy client
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Why should you choose Ruoff?

70

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Calculate what's best for you

Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.

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I would love to hear from you!

Call me at 260.437.5417 or message me below!

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