I will work hard to help you achieve your homeownership goals.
99.12%Customer Satisfaction Rating
Hi, I'm
Kim!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
99.12%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Review 1
5.0
Very clear communication and amazing education about the loan process
Samantha S W.
Jackson, MI, August 18th, 2023 12:07 PM
Review 2
5.0
Nothing everything went perfectly
Deborah K K.
Jackson, MI, November 10th, 2023 11:03 AM
Review 3
4.87
Kim was always available to answer any of my questions. Kim also kept me informed through the whole process of the steps my loan was in.
Jessica R O.
Westland, MI, November 10th, 2023 11:26 AM
Review 4
5.0
Kim was by far the best person I have ever worked with in any sort of service industry. I appreciated her honesty, prompt responses, and to get the deal closed within 18 days, I didn't think it was possible. I have never reviewed a product or service in my life, but feel like Kim deserves the recognition because she was truly phenomenal and I will be recommending her to everyone I talk to in the future.
Amber C.
Jackson, MI, May 26th, 2025 12:23 PM
Review 5
5.0
Kim was amazing to work with. She kept me informed during every step of the process. She was quick to answer texts and phone calls. I would highly recommend Kim to anyone looking for a mortgage.
Daniel L G.
Brooklyn, MI, May 26th, 2025 02:15 PM
Review 6
5.0
kim was absoulty amazing to work with and made the whole process extremely easy. if I had a question I knew I could email Kim and she would reply within 5 minutes. Kim also did a very good job at keeping me informed on what was happening and what the next steps would be.
Kyle M R.
Clarklake, MI, May 27th, 2025 12:12 AM
Review 7
5.0
All around great
Christopher R C.
Hillsdale, MI, May 19th, 2025 07:10 PM
Review 8
5.0
Kim was very knowledgeable and worked quickly.
Ashley W.
Jackson, MI, May 6th, 2025 11:32 AM
Review 9
5.0
Kim was amazing to work with. She Answered all of our questions which was a lot since we're first time homebuyers. She worked very hard to get us through the process as fast as possible and made sure we knew all of options before any final decisions were made. I couldn't have asked for a smoother home buying! Saying thank you is nowhere near enough!
Quinn R.
Jackson, MI, May 5th, 2025 02:33 PM
Review 10
5.0
Kim treated us with the upmost care, was incredibly attentiv, and communicated effectively throughout the entire process. her dedication and professionalism provided us with the best experience we could have hoped for.
Brandi L H.
Jackson, MI, May 5th, 2025 08:22 AM
Review 11
5.0
We had dealt with a few different lenders through our home buying process , Kim was hands down the best, she went above and beyond even helping our seller figure out an issues with their next purchase at our closing.
David W.
Jackson, MI, May 3rd, 2025 05:38 PM
Review 12
5.0
Kim was so prepared and communicated well. Always willing to help and explain the process to us.
Jacob S H.
Jackson, MI, April 29th, 2025 11:25 AM
Review 13
5.0
Kim went above and beyond and over the moon to help us. She made you feel like family and not just another number. Our experience had some hicks up and Kim made sure to keep us in every loop possible. Thank you all for great team work.
Jason C.
Jackson, MI, April 16th, 2025 12:44 PM
Review 14
5.0
Kim is amazing awesome person would recommend her to everyone
Scott D B.
Jackson, MI, April 2nd, 2025 04:10 PM
Review 15
5.0
1) Very Friendly
2) Knowledgeable
3) Professional
4) Very Patient
*Based on
2024
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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