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Year started: 2000. Years of experience: 26.
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Lori Fetter

VP | Branch Manager

NMLS: 832832 | OH: MLO.040203.000

Ready for a new chapter in homeownership? I'll be there with you every step of the way.

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Lori

98.71%

Customer Satisfaction Score.

Scotsman Guide AwardRuoff Experience Award Winner AwardPresident's Club Award

Awards

26

Years of helping homeowners like you.

Proudly serving Florida, Ohio

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HomeNow

Down Payment Assistance

Our most inclusive down payment assistance program!

This unique program offers 100% financing* for qualified FHA borrowers, plus up to 5% down payment assistance, and closing cost options!

*Restrictions apply. See website for details. The Ruoff Mortgage HomeNow™ Down Payment Assistance program is currently available in Florida, Georgia, Illinois, Indiana, Kentucky, Michigan, and Ohio. Please check with your loan officer for more information regarding state availability.

Calculate Based on Your Individual Needs


Purchase Calculator

Property Costs

/mo.
/mo.
/mo.

Loan Details

Est. Monthly Payment

$770.00

Principal & Interest

$770.00

Property Tax

$0.00

Homeowners Insurance

$0.00

HOA Fees

$0.00

PMI

$0.00

Total Monthly

$770.00

Apply Now
Lori Fetter

A Bit About Me

Hi, I’m Lori, Medina Branch Manager at Ruoff Mortgage, licensed in Ohio and Florida. With 26 years in real estate, title, and mortgage, I’ve found a career I truly love. Since opening Ruoff’s first Northeast Ohio branches in 2017, I’ve helped grow our presence to six offices in NE OHIO while coaching an incredible team, educating Realtors and continuing to serve as an active Loan Officer. I’m especially passionate about helping first-time buyers and finding the right programs, including OHFA when appropriate. My advice: look beyond rates and choose someone honest, respectful, and invested in your success.

Outside work, I enjoy time with my blended family.

I have 7 grandchildren.

I enjoy Guardians games and Broadway shows.

I volunteer with Feeding Medina.

I have two very spoiled Bernedoodles.

Awards & Achievements

Top Mortgage Lenders Award

Top Mortgage Lenders

The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies.

Ruoff Customer Experience Award Award

Ruoff Customer Experience Award

Awarded for outstanding commitment to clients, a core component of Ruoff’s philosophy.

President's Club Award

President's Club

6x Winner

Awarded to loan officers who consistently exceed volume targets and deliver exceptional client satisfaction scores across all closed transactions.

Loans Designed to Meet Your Individual Needs

Personalized mortgage solutions that fit your unique needs, because we understand that one size doesn't fit all.

Man and Woman laughing and smiling as being handed keys to their new home.

Meet our happy homeowners***

View All Testimonials

Review 1

Kara A G.

Cuyahoga Falls, OH, Nov 22, 2023, 1:28 AM

5.0

Lori was absolutely AMAZING! We ended up switching to Lori and Ruoff Mortgage after a bad experience with another lender. I only wish we would have found Lori sooner in our process! Even though these large transactions are normal business for a lender, as a first time homebuyer, it seems overwhelming. Lori made the experience more personal (handwritten notes, quick responses, ensuring we understood everything from start to finish, etc) and we are sincerely thankful for the best homebuying experience we could have asked for with Lori and Ruoff!

Review 2

Celine A.

Columbus, OH, Aug 12, 2026, 4:10 PM

5.0

Lori is amazing!! I reccomend her to anyone looking for a loan

Review 3

Marie M.

CUYAHOGA FALLS, OH, Jul 29, 2026, 3:30 PM

5.0

Lori was wonderful to work with throughout our home loan process. She was always responsive, knowledgeable, and took the time to answer all of our questions. She made the entire experience smooth and much less stressful. We truly appreciated all of her help and would highly recommend her!

Review 4

Jessica S.

Akron, OH, Jul 22, 2026, 9:15 PM

5.0

Lori has a level of expertise and decisiveness that makes the process orderly and easy to navigate. She invests in her clients and will take the extra time to ensure they are getting the best results. I am beyond grateful to have been connected with her and the Ruoff team.

Review 5

Jessica M B.

Brunswick, OH, Jul 23, 2026, 9:04 AM

5.0

Communication was great, thanks for making this process so simple.

Review 6

Ryan T W.

Akron, OH, Jul 21, 2026, 3:19 PM

5.0

Lori hElle's us understand each step of the process and what was needed. The site was easy to use and track our progress

Review 7

Cynthia S.

New Philadelphia, OH, Jul 20, 2026, 3:09 PM

5.0

Lori was amazing! Always ready to answer questions and very knowledgeable and helpful. The portal makes the paperwork portion so much easier

Review 1

Kara A G.

Cuyahoga Falls, OH, Nov 22, 2023, 1:28 AM

5.0

Lori was absolutely AMAZING! We ended up switching to Lori and Ruoff Mortgage after a bad experience with another lender. I only wish we would have found Lori sooner in our process! Even though these large transactions are normal business for a lender, as a first time homebuyer, it seems overwhelming. Lori made the experience more personal (handwritten notes, quick responses, ensuring we understood everything from start to finish, etc) and we are sincerely thankful for the best homebuying experience we could have asked for with Lori and Ruoff!

Review 2

Celine A.

Columbus, OH, Aug 12, 2026, 4:10 PM

5.0

Lori is amazing!! I reccomend her to anyone looking for a loan

Review 3

Marie M.

CUYAHOGA FALLS, OH, Jul 29, 2026, 3:30 PM

5.0

Lori was wonderful to work with throughout our home loan process. She was always responsive, knowledgeable, and took the time to answer all of our questions. She made the entire experience smooth and much less stressful. We truly appreciated all of her help and would highly recommend her!

Review 4

Jessica S.

Akron, OH, Jul 22, 2026, 9:15 PM

5.0

Lori has a level of expertise and decisiveness that makes the process orderly and easy to navigate. She invests in her clients and will take the extra time to ensure they are getting the best results. I am beyond grateful to have been connected with her and the Ruoff team.

Review 5

Jessica M B.

Brunswick, OH, Jul 23, 2026, 9:04 AM

5.0

Communication was great, thanks for making this process so simple.

Review 6

Ryan T W.

Akron, OH, Jul 21, 2026, 3:19 PM

5.0

Lori hElle's us understand each step of the process and what was needed. The site was easy to use and track our progress

Review 7

Cynthia S.

New Philadelphia, OH, Jul 20, 2026, 3:09 PM

5.0

Lori was amazing! Always ready to answer questions and very knowledgeable and helpful. The portal makes the paperwork portion so much easier

Review 8

Donald J Y.

Canton, OH, Jul 14, 2026, 4:32 PM

5.0

Lori provided a no fuss experience and even got everything done to close early!

Review 9

Jonathan Paul S.

Kent, OH, Jul 1, 2026, 2:30 AM

5.0

Amazing communication and quick return time when answering questions. Really made the process easy to navigate and felt welcome when asking even the odd questions.

Review 10

Ronald R.

Cuyahoga Falls, OH, Jul 2, 2026, 7:32 PM

5.0

Excellent communication! As a first time home buyer, I needed alot of guidance. The attention I received was top notch! I would highly recommen!!

Review 11

Emily Ann E.

Cuyahoga Falls, OH, Jun 29, 2026, 3:08 PM

5.0

Lori was phenomenal! She kept me informed every step of the way with quick, clear communication whether by phone, email, or text. As a first time buyer she made this process completely stress free!

Review 12

Carly Danielle S.

Mogadore, OH, Jun 21, 2026, 12:11 PM

5.0

From the beginning of our process with Lori, she was absolutely amazing. She answered every question we had and even made us feel comformable every step of the way before proceeding. We could not be happier with our experience with Ruoff and more importantly Lori.

Review 13

Michael H.

Strongsville, OH, Jun 19, 2026, 1:11 AM

5.0

Lori went above and beyond for us. She was able to salvage our purchase when another bank(key) completely dropped the ball - she got us from start to close in under 2 weeks to make our contract. She explained every step of the way and was always extremely prompt. Just great overall. Five stars is not enough!

Review 14

Kaitlyn M O.

Silver Lake, OH, Jun 19, 2026, 3:14 PM

5.0

Lori is great to work with!

Review 8

Donald J Y.

Canton, OH, Jul 14, 2026, 4:32 PM

5.0

Lori provided a no fuss experience and even got everything done to close early!

Review 9

Jonathan Paul S.

Kent, OH, Jul 1, 2026, 2:30 AM

5.0

Amazing communication and quick return time when answering questions. Really made the process easy to navigate and felt welcome when asking even the odd questions.

Review 10

Ronald R.

Cuyahoga Falls, OH, Jul 2, 2026, 7:32 PM

5.0

Excellent communication! As a first time home buyer, I needed alot of guidance. The attention I received was top notch! I would highly recommen!!

Review 11

Emily Ann E.

Cuyahoga Falls, OH, Jun 29, 2026, 3:08 PM

5.0

Lori was phenomenal! She kept me informed every step of the way with quick, clear communication whether by phone, email, or text. As a first time buyer she made this process completely stress free!

Review 12

Carly Danielle S.

Mogadore, OH, Jun 21, 2026, 12:11 PM

5.0

From the beginning of our process with Lori, she was absolutely amazing. She answered every question we had and even made us feel comformable every step of the way before proceeding. We could not be happier with our experience with Ruoff and more importantly Lori.

Review 13

Michael H.

Strongsville, OH, Jun 19, 2026, 1:11 AM

5.0

Lori went above and beyond for us. She was able to salvage our purchase when another bank(key) completely dropped the ball - she got us from start to close in under 2 weeks to make our contract. She explained every step of the way and was always extremely prompt. Just great overall. Five stars is not enough!

Review 14

Kaitlyn M O.

Silver Lake, OH, Jun 19, 2026, 3:14 PM

5.0

Lori is great to work with!

Experience the Ruoff Advantage

We've worked hard to earn our A+ BBB rating, and we're committed to maintaining it. Our team puts your needs first and takes pride in guiding you through the mortgage process.

42

Years of helping homeowners like you

We are excited to announce that for the ninth year in a row we have made The Scotsman Guide’s list of Top Mortgage Lenders, a ranking of the nation’s top-producing mortgage companies. We are ranked #31 in Retail Units, #48 in Retail Volume, and #59 on the Overall Lender list.

15 DAY

Average Clear to Close**

Ruoff Mortgage has earned a top spot on Experience.com’s Top Performers list for the third year in a row, being recognized as a top 10 Mortgage Company in the Jumbo Division for customer satisfaction. This competition ranks loan officers and their organizations based on millions of customer reviews, survey completion rates, and star ratings submitted to the Experience.com platform.

98.5%

Customer satisfaction rating*

At Ruoff Mortgage, customer satisfaction is at the core of everything we do. We are the experts, so you don't have to be.*

Proudly serving Florida, Ohio

Lori Fetter

VP | Branch Manager

NMLS: 832832

OH: MLO.040203.000

My Operating Hours

Available 24/7

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Ruoff Mortgage Company, Inc. | NMLS ID: 141868

© 2026 Ruoff Mortgage Company, Inc. All rights reserved. Ruoff Mortgage is a registered trademark.

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******††Some restrictions apply.

Reviews and comments have been submitted by customers voluntarily, and are solely the views of such customers, and have been screened by Ruoff Mortgage Company, Inc. Terms were specific to customers’ specific qualifications and program availability and personal experiences may vary. Loan?decision is subject to satisfactory appraisal and title review and no change in financial condition. This is not an offer for extension of credit or a commitment to lend. Interest rate subject to change based on market condition and credit review.

The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.

Based on 2025 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS#141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Credit Score Range is for informational purposes only. Your credit will not be pulled by using the features of this calculator.

Some restrictions apply. Ask for details. This calculation and associated communications are provided to you for informational purposes only. This is not an offer for extension of credit or a commitment to lend. Please contact the Ruoff Mortgage team directly to learn more about its mortgage products and your eligibility for such products. Loan decision is subject to satisfactory appraisal and title review and no change in financial condition. Interest rate subject to change based on market condition and credit review. Mortgage insurance is required on mortgage loans with loan amounts greater than 80% of the home value. Loan options that include private mortgage insurance are reflected as a Borrower Paid Mortgage Insurance (BPMI) premium, the cost of which is added to the monthly principal and interest payment. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868. Equal Housing Lender. NMLS#141868.

Experience.com is a leading provider of Customer Experience Management Software, and this marks the tenth year of recognizing top mortgage professionals and companies that have shown exceptional customer service and performance over the past year.