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I will work hard to help you achieve your homeownership goals.
I will work hard to help you achieve your homeownership goals.
Hi, I’m Lori, Branch Manager at Ruoff Mortgage, proudly serving Northeast Ohio. I’ve been in the real estate, title, and mortgage industry for 25 years, and while I never set out to work in this field, I truly can’t imagine doing anything else. What we do isn’t just a job—it’s a lifestyle, and one I absolutely love.
Since opening Ruoff’s first Northeast Ohio branches in 2017, I’ve helped grow our footprint to six offices and built a team I’m incredibly proud of. I wear a lot of hats—Branch Advisor, Cheerleading Captain, and active Loan Officer—and I thrive on helping others grow. Whether it’s coaching my team, connecting with industry professionals, or helping first-time homebuyers, I’m all in.
I’m especially passionate about supporting first-time buyers and love using programs like OHFA when they’re the right fit. My advice? Don’t just shop rates—find someone honest, respectful, and committed to your success.
Outside of work, I have a loud, fun, blended family with six adult kids, seven grandkids, and two very spoiled Bernedoodles. We built our dream home in 2022 to bring everyone together under one roof—and we do, often! I’m a big fan of Guardians games, Broadway shows, and giving back through Feeding Medina.
Ruoff Mortgage has been the best professional decision of my life, and I’m grateful every day to work alongside people I trust, doing what I love.
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Lori was absolutely AMAZING! We ended up switching to Lori and Ruoff Mortgage after a bad experience with another lender. I only wish we would have found Lori sooner in our process! Even though these large transactions are normal business for a lender, as a first time homebuyer, it seems overwhelming. Lori made the experience more personal (handwritten notes, quick responses, ensuring we understood everything from start to finish, etc) and we are sincerely thankful for the best homebuying experience we could have asked for with Lori and Ruoff!
Kara A G.Cuyahoga Falls, OH, November 21st, 2023 08:28 PM
Lori was such an amazing help during all this, from the moment I first reached to the end while signing the documents she was there to help and hold my hand through it all. This was a daunting thing to do as a first time home buyer but it came together perfectly and Lori was a huge huge part of that and I can't thank her and Ruoff enough!
Curtis R T.Barberton, OH, April 28th, 2025 11:29 AM
Communication no surprises positive attitudes the Loan Butler is Fabulous!
Amy M.Akron, OH, April 23rd, 2025 09:51 PM
Lori was so nice and made this process so smooth without any stress
Jodie R E.Stow, OH, April 7th, 2025 01:59 PM
Lori was fantastic!! From the moment I called to get pre approved, she got back to me super quickly and helped me every step of the way. she made the process so easy and stress free. I'd recommend her to all friends and family in the future!
Arianna Danielle C.Willoughby, OH, March 19th, 2025 02:00 PM
I was very impressed with Lori's overall knowledge, quickness and general attitude
Keri Lynn A.Uniontown, OH, March 17th, 2025 01:31 PM
Lori was very professional, but I also felt as if I were dealing with trusted friend. She was always very responsive, worked hard, met me at places that were convenient to me and just all around provided me with wonderful service. I would recommend her to anyone and use her again if the opportunity ever came about.
Jacqueline K.Uniontown, OH, March 17th, 2025 08:40 AM
Lori went above and beyond, she was super informed and made the entire process very easy.
Holly B.Stow, OH, March 6th, 2025 07:18 PM
Lori was excellent! She always answreed our calls quickly and knew how to address every question. she kept us happy and stress free for the entire process.
Joseph Diep D.Streetsboro, OH, March 1st, 2025 01:20 PM
Lori Fetter was fantastic to work with. We would recommend her to anyon!
Fashun L.CUYAHOGA FALLS, OH, February 19th, 2025 12:10 PM
Lori and her team went above and beyond to make the whole process and transition as smooth as possible. Lori is very knowledgeable in her job and was very helpful to me. She doesn't sit on things but works hard to get them done professionally and efficiently.
Anna C.Brunswick, OH, January 12th, 2025 03:13 PM
Amazing to work with and very knowledgeable!
Anthony B.Macedonia, OH, December 17th, 2024 06:14 PM
Agent was superb from start to finish
Michelle E.Akron, OH, December 17th, 2024 01:27 PM
Lori was amazing to work with! She was always around to answer our questions and made the process so easy for us. We appreciate all her hardwork to get us our home!
Rebecca B.Macedonia, OH, December 17th, 2024 12:29 PM
Branches throughout
the US.
Customer Satisfaction Score.*
Days or less average
clear-to-close.**
Years of helping
homeowners like you.
Milestones updating you throughout the process.
Minutes at the closing
table on average.
*Based on
2024
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
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**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http:
Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.