Lori Horney was fantastic!! Always positive, upbeat and very nice. She made it easy and was always responsive regarding my questions. Truly the best loan officer ever. The Ruoff website regarding the loan progress was great, made it easy to upload documents and keep informed of the status of the loan. Loved everything about my experience. Thank you so much Lori!!

Extremely prompt and very smooth sailing experience as always! This is our 2nd time going through Lori and we wouldn’t change a thing! She is phenomenal and knows the ins and outs of everything!!!

Lori was phenomenal! Our buying/building process took more than a year to complete and Lori was there to answer questions and assist us the entire way. Her communication with us was outstanding and her knowledge was unsurpassed. We could not have asked for better service.

Lori is very knowledgeable with what she does. She knows the process and made it extremely smooth for my fianc? and I to buy our first house. Since it was our first house, she was very good at explaining everything so it made sense to us. This process went flawless.

Lori's communication and willingness/ability to help were simply incredible. She was always available to answer my questions even during peak periods. She never made me wait for an answer, which kept me feeling comfortable and in control of the transaction. I will never look anywhere else for mortgage needs. I will always call Lori!

Lori is the absolute best. She is fun and relatable and makes a slightly scary project less intimidating! She and Ruoff are my choice forever and ever.

As first time home buyers, my husband and I really had absolutely no idea what we were doing, and we felt pretty intimidated by the process! Lori was extremely patient with us and walked us through everything, even questions that we thought might be silly. She was prompt, professional, organized, and kind!

I really appreciated that Lori was always available to answer our questions. This was the second house we'd purchased with her help and we will always refer our friends & family to her!

Lori was absolutely amazing! She was quick to respond, beyond friendly and gave us the best possible service! We would recommend Lori over and over again!

I LOVE the Milestone emails. Both as a buyer and as a Real Estate Agent. What I learned as a buyer is the Milestones help with communication with the spouse as well.

Lori was amazing. Our old mortgage company was difficult to get information from. Lori went above and beyond to make the process as easy for us as possible.

Lori is an exceptional mortgage broker. She was very clear on what she needed from me and was very communicative.