Lori Horney was fantastic!! Always positive, upbeat and very nice. She made it easy and was always responsive regarding my questions. Truly the best loan officer ever. The Ruoff website regarding the loan progress was great, made it easy to upload documents and keep informed of the status of the loan. Loved everything about my experience. Thank you so much Lori!!

This is the 2nd time refinancing with Ruoff. Lori has always been terrific to work with. She is friendly, responds to any questions very quickly, and was very helpful throughout the whole process. Couldn't imagine working with anyone else.

I LOVE the Milestone emails. Both as a buyer and as a Real Estate Agent. What I learned as a buyer is the Milestones help with communication with the spouse as well.

It was so nice to work with happy helpful humans! It's a lot of paperwork and something my husband and I were not looking forward to. In the end, we said, "Well that was easy". So thankful for your awesome team Lori!

Lori was amazing. Our old mortgage company was difficult to get information from. Lori went above and beyond to make the process as easy for us as possible.

Lori was on top of things and we didn't have to worry. Our last home buying experience with a different company was the complete opposite. So we were very thankful.

I really appreciated that Lori was always available to answer our questions. This was the second house we'd purchased with her help and we will always refer our friends & family to her!

Lori was phenomenal! Our buying/building process took more than a year to complete and Lori was there to answer questions and assist us the entire way. Her communication with us was outstanding and her knowledge was unsurpassed. We could not have asked for better service.

Extremely prompt and very smooth sailing experience as always! This is our 2nd time going through Lori and we wouldn’t change a thing! She is phenomenal and knows the ins and outs of everything!!!

Lori is the absolute best. She is fun and relatable and makes a slightly scary project less intimidating! She and Ruoff are my choice forever and ever.

It was a pleasure working with Lori Horney. I felt like she actually cared about me as a person and not just interested in getting the loan processed. This was my first time buying a home and she made it a great experience.

Lori was absolutely amazing! She was quick to respond, beyond friendly and gave us the best possible service! We would recommend Lori over and over again!