Lori's communication and willingness/ability to help were simply incredible. She was always available to answer my questions even during peak periods. She never made me wait for an answer, which kept me feeling comfortable and in control of the transaction. I will never look anywhere else for mortgage needs. I will always call Lori!

We loved the loan butler. It made it easy to know where we were in the process. We also loved being able to upload the documents online. The whole process was easy. Lori and her loan assistant were fast in replying whenever we had questions.

As first time home buyers, my husband and I really had absolutely no idea what we were doing, and we felt pretty intimidated by the process! Lori was extremely patient with us and walked us through everything, even questions that we thought might be silly. She was prompt, professional, organized, and kind!

Lori was phenomenal! Our buying/building process took more than a year to complete and Lori was there to answer questions and assist us the entire way. Her communication with us was outstanding and her knowledge was unsurpassed. We could not have asked for better service.

I liked how quickly the whole process was actually able to go.

Lori was amazing! I could not be happier with how the process went. She was always there to answer any question no matter how silly. She was as happy and excited as I was. She even gave me such caring words the day we closed. She was a God sent to me. I couldn't thank her enough on helping me buy my first house for me and my son.

Everything Lori did as well as my realtor Carol Presley could not have been handled any better than it was. Everything on their side was perfect.

Lori is the absolute best. She is fun and relatable and makes a slightly scary project less intimidating! She and Ruoff are my choice forever and ever.

Extremely prompt and very smooth sailing experience as always! This is our 2nd time going through Lori and we wouldn’t change a thing! She is phenomenal and knows the ins and outs of everything!!!

Lori is very knowledgeable with what she does. She knows the process and made it extremely smooth for my fianc? and I to buy our first house. Since it was our first house, she was very good at explaining everything so it made sense to us. This process went flawless.

I really appreciated that Lori was always available to answer our questions. This was the second house we'd purchased with her help and we will always refer our friends & family to her!

I LOVE the Milestone emails. Both as a buyer and as a Real Estate Agent. What I learned as a buyer is the Milestones help with communication with the spouse as well.